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4.0 out of 5

"Very friendly staff,it was ideal for my needs has I was there to attend a family funeral. " More

By Sands on Wed 03 Dec 2014

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Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£38* Per night/room 7 Aug - 8 Aug

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at The Riverside Hotel, you'll be within walking distance of Durban Beach. Features include free self-parking, plus 2 bars and an outdoor pool. Built in 1998, this 4-star hotel has 169 rooms over 5 floors. All rooms offer free WiFi and kitchenettes.

  • Air-conditioned rooms with kitchenettes, Tempur-Pedic beds and LED TVs
  • Free WiFi
  • Free self-parking
  • Enjoy pool views while dining at Riverside Cafe
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club
  • Just a 3-minute drive from Durban Beach and a few minutes from Moses Mabhida Stadium
  • Airport and local-area shuttle service available for a fee

The Riverside Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Riverside Hotel

Family (1)
4 out of 5

A great location

Very friendly staff,it was ideal for my needs has I was there to attend a family funeral.

Posted by on 3 Dec 2014

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

The Riverside Hotel offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. You'll find a 24-hour business centre on site. A terrace, tour or ticket assistance, and a garden are also featured at the family-friendly The Riverside Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available on request) and an area shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Durban North hotel.

  • 169 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Built in 1998
  • Dining venue
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: Durban (DUR-King Shaka Intl.) (28.6 km / 17.8 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

The Riverside Hotel offers 169 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with satellite channels and pay-per-view films. Accommodation at this 4-star hotel has kitchenettes with fridges and microwaves. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. This Durban North hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room kitchenette
  • Tempur-Pedic beds
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Riverside Cafe – This poolside restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

Riverside Poolside Bar – This poolside sports bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Hops – This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Casino nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 140 for adults and ZAR 100 for children (approximately)
  • Fee for wireless Internet in public areas: ZAR 55 (rates may vary)
  • Fee for wired Internet in public areas: ZAR 55 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Three Cities Riverside
  • Three Cities Riverside Durban
  • aha Riverside Hotel Durban
  • Three Cities Riverside Hotel Durban
  • Riverside Hotel Durban
  • aha Riverside Hotel
  • aha Riverside Durban
  • aha Riverside
  • aha Riverside Durban North
  • The Riverside Hotel Hotel
  • The Riverside Hotel Durban North
  • The Riverside Hotel Hotel Durban North

You should know

  • The Riverside Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 8:00 AM to 7:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.