"Liked the convenience of the nearness to the town centre. Didn't like paying for an upgrade and having a view of a building site. " More
20 Sep 2020 by Catherine
Thank you for your feedback, I am sorry to read of your disappointment. I will address these issues with our Management Team for resolution.
9 Aug 2020 by Catherine
Thank you for your feedback Neil, apologies that you were disappointed with the parking charges - these are in line with all Durham hotels. Our fire system has a pre alarm therefore the team will receive warning of an alarm initially so that we can investigate fully. I am sorry if this impacted your stay with us.
31 Jan 2020 by Catherine
Thank you for your lovely review
19 Jan 2020 by Catherine
Thank you for your feedback, I am sorry to read you were disappointed with the view unfortunately until the building work is completed we have limited options available.
31 Oct 2019 by Guest Services
Thank you for your score - we are glad you enjoyed your stay with us!
9 Aug 2019 by Guest Services
Thank you for your great review - we are pleased you enjoyed your stay with us, and look forward to welcoming you back to Durham in the near future.
15 May 2018 by Tom
Dear Guest, Thank you for your feedback I am delighted to hear you enjoyed your recent stay with us here at Radisson BLU Durham. Please be assured your comments have been passed over to the team. I look forward to welcoming you back to the hotel in the future. Kind regards Tom Front Office Manager
26 Mar 2018 by tom
Dear Guest, Thank you for your feedback I am delighted to hear you enjoyed your recent stay with us here at Radisson BLU Durham. I look forward to welcoming you back to the hotel in the future. Kind regards Tom Front Office Manager
5 Dec 2017 by tom
Dear Guest, Thank you for your feedback, I am disappointed to hear that you did not find your business class room up to the standard you would of expected from Radisson BLU. In regards to the bath robes, please be assured that your comments have been passed over to our Executive Head Housekeeper for review with the team. I sincerely hope this experience does not deter you from returning to the hotel in the future. Kind regards, Tom Front Office Manager
Due to COVID-19, this property’s food and beverage options may be limited.
Radisson BLU Hotel Durham offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre and a limo/town car service are available. A hot tub, a sauna, and multilingual staff are also featured at the eco-friendly Radisson BLU Hotel Durham. For a fee, parking is available. This 4-star Durham hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Radisson BLU Hotel Durham offers 207 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Collage Restaurant – This fine-dining restaurant specialises in local cuisine and serves breakfast and dinner. A children's menu is available.
The Bar – This bar specialises in local cuisine and serves brunch and lunch. Open daily.
24-hour room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Lime House Spa has 4 treatment rooms. Services include deep-tissue massages, body wraps and detox wraps. The spa is equipped with a sauna and a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
