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4.3 out of 5

"Liked the convenience of the nearness to the town centre. Didn't like paying for an upgrade and having a view of a building site. " More

By a verified traveller on Thu 16 Jan 2020

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Hotel Description

Our customers tell us they enjoy Radisson BLU Hotel Durham's good location. During your stay, you're just a quick walk from Crook Hall and Gardens. Free WiFi in public areas, a full-service spa and an indoor pool are available. This 4-star hotel has 207 rooms over 4 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Enjoy a bite to eat at Collage Restaurant, a fine-dining restaurant that serves local cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to deep-tissue massages, body wraps or detox wraps at Lime House Spa
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Within a 15-minute walk of Durham Cathedral and Durham Castle

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£78* Per night/room 2 Aug - 3 Aug

Room, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Radisson BLU Hotel Durham ratings based on 11 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Radisson BLU Hotel Durham

Everyone (8) Couples (2) Family (1) Friends (1)
4 out of 5

Posted by on 29 Jan 2020

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Comment from Hotel Management

31 Jan 2020 by Catherine

Thank you for your lovely review

4 out of 5
Liked the convenience of the nearness to the town centre. Didn't like paying for an upgrade and having a view of a building site.

Posted by on 16 Jan 2020

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Comment from Hotel Management

19 Jan 2020 by Catherine

Thank you for your feedback, I am sorry to read you were disappointed with the view unfortunately until the building work is completed we have limited options available.

4 out of 5

Posted by on 20 Oct 2019

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Comment from Hotel Management

31 Oct 2019 by Guest Services

Thank you for your score - we are glad you enjoyed your stay with us!

5 out of 5

Posted by on 9 Aug 2019

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Comment from Hotel Management

9 Aug 2019 by Guest Services

Thank you for your great review - we are pleased you enjoyed your stay with us, and look forward to welcoming you back to Durham in the near future.

5 out of 5
Fantastic weekend break, a surprise for my husband on our 34th wedding anniversary. Excellent friendly staff/service. Gorgeous breakfast buffet. Large clean comfortable room. Would definitely recommend.

Posted by on 14 May 2018

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Comment from Hotel Management

15 May 2018 by Tom

Dear Guest, Thank you for your feedback I am delighted to hear you enjoyed your recent stay with us here at Radisson BLU Durham. Please be assured your comments have been passed over to the team. I look forward to welcoming you back to the hotel in the future. Kind regards Tom Front Office Manager

4 out of 5
Friendly staff. Great breakfast. Ideal location. Lovely and clean.

Posted by on 26 Mar 2018

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Comment from Hotel Management

26 Mar 2018 by tom

Dear Guest, Thank you for your feedback I am delighted to hear you enjoyed your recent stay with us here at Radisson BLU Durham. I look forward to welcoming you back to the hotel in the future. Kind regards Tom Front Office Manager

2 out of 5

disappointing

Booked a business class room but very disappointed. Very poor view looking onto other buildings in the eaves of the hotel,small room and bed. Very warm in the room despite the air conditioning and poor sleep due to this. No bathrobes in the room. Took two phone calls to reception and long wait util they arrived then too late to use them. Very poor quality robes large rip in arm of one of the robes. I have used raddsson on many occasion but will not book Durham business class again

Posted by on 21 Nov 2017

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Comment from Hotel Management

5 Dec 2017 by tom

Dear Guest, Thank you for your feedback, I am disappointed to hear that you did not find your business class room up to the standard you would of expected from Radisson BLU. In regards to the bath robes, please be assured that your comments have been passed over to our Executive Head Housekeeper for review with the team. I sincerely hope this experience does not deter you from returning to the hotel in the future. Kind regards, Tom Front Office Manager

4 out of 5

Lovely hotel, great location.

Arrived early, paid for parking, £8 for 24 hours, was allowed to check in early as room was available which was great for us. Staff were lovely and helpful. Nice sized room with good facilities. Location of this hotel is perfect if your going shopping or having a night on the town as the footbridge outside of the hotel takes you to really nice bars and restaurants which are just a few mins walk away. The scenery is beautiful here and there are some nice shops too. Perfect for a couple having aweekend away. You can't really drive around Durham city so better to put on comfortable footwear.

Posted by on 1 Dec 2016

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5 out of 5

Brilliant Stay

Pros: Everything.
Cons: Nothing
Location: As the hotel was close to the city centre we could walk into the shopping centre without having to use the car.
Very comfortable, light and bright room. Fantastic view of Durham for room window. Breakfast was very filing as we had lots to eat and drink.The food was of good quality and cooked to a high standard. All in all an enjoyable experience.

Posted by , from - on 6 Oct 2016

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Comment from Hotel Management

17 Oct 2016 by Meggan

Great to hear you enjoyed a fantastic stay here in Durham. The buffet breakfast certainly is a great way to start the day. I hope to welcome you back when you are next in the area. Warm Regards, Meggan

5 out of 5

Super weekend with friends

Hotel in good location - across the bridge into the city. Staff very friendly & helpful. Rooms comfortable and clean. Hotel warm and welcoming. Excellent breakfast & good choice. Good value for money. Definitely worth another visit.

Posted by on 9 Feb 2016

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About the Radisson BLU Hotel Durham

Location Frankland Lane, Durham, England DH1 5TA

Renovations + Closures

This property is closed from 24 March 2020 to 5 July 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Radisson BLU Hotel Durham offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre and a limo/town car service are available. A hot tub, a sauna, and multilingual staff are also featured at the eco-friendly Radisson BLU Hotel Durham. For a fee, parking is available. This 4-star Durham hotel is smoke free.

  • 207 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Durham (MME-Teesside Intl.) (39 km / 24.3 mi)
  • Train station: Durham Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Radisson BLU Hotel Durham offers 207 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Collage Restaurant – This fine-dining restaurant specialises in local cuisine and serves breakfast and dinner. A children's menu is available.

The Bar – This bar specialises in local cuisine and serves brunch and lunch. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Spa Services

Lime House Spa has 4 treatment rooms. Services include deep-tissue massages, body wraps and detox wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 4
  • Detoxification wrap
  • Body wraps
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it follows sanitisation practices of Safety Protocol (Radisson) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it follows sanitisation practices of Safety Protocol (Radisson) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.90 per person (approximately)
  • Self-parking fee: GBP 14 per night
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Durham Radisson BLU Hotel
  • Radisson BLU Durham
  • Radisson BLU Hotel Durham
  • Radisson Blu Hotel, Durham Hotel Durham
  • Radisson Durham
  • Radisson Durham
  • Radisson Blu Durham Durham
  • Radisson BLU Hotel Durham Hotel
  • Radisson BLU Hotel Durham Durham
  • Radisson BLU Hotel Durham Hotel Durham

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.