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4.3 out of 5

"Check in we were given two single beds and we had booked a double, was sorted the next day. Complimentary water bottles would have been nice in room. ... " More

By a verified traveller on Sun 08 Dec 2019

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Melia room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£62* Per night/room 6 Jun - 7 Jun

Junior suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive junior suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Melia premium

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Melia Düsseldorf's great location. During your stay, you're just a quick walk from Konigsallee. Free WiFi in public areas, a full-service spa and a restaurant are available. Built in 2009, this 4.5-star hotel has 201 rooms over 10 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service
  • Free WiFi
  • Enjoy international cuisine while dining at Aqua
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to facials, massages or body treatments at SPA
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests like the breakfast and restaurant
  • Just a 5-minute walk from Hofgarten and 5 minutes on foot from Museum Kunstpalast
  • Pets welcome for a fee

Melia Düsseldorf ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Melia Düsseldorf

Everyone (8) Business (5) Couples (3) Friends (2) Other (1)
4 out of 5
Check in we were given two single beds and we had booked a double, was sorted the next day. Complimentary water bottles would have been nice in room. Pillows are awful to sleep on. Apart from that the hotel was clean and was a great location. No breakfast cafe,s near by to hotel. Old town is only 10min walk away and cologne by public transport is about 40mins away

Posted by on 8 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Vanessa Neudold

Dear guest, Thank you so much for taking the time out to share your valuable feedback and rating us with 4 out of 5. We look forward to welcome you back in the near future. Kind regards, Vanessa Neudold Guest Experience Manager

5 out of 5
Great hotel, perfectly placed to walk into town along the Rhine. Would definitely recommend. We ate and drank here and prices were standard.

Posted by , from England on 31 Jul 2018

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Comment from Hotel Management

1 Aug 2018 by Vanessa Neudold

Dear lydia, thank you for choosing to stay at our hotel and for taking the time to review us. Your comments are valuable to us. We are honored to have provided such a great stay and invite you back to visit us any time! Kind regards, Vanessa Neudold Guest Experience Manager

5 out of 5
Wir haben uns wohl gefühlt. Allerdings waren wir nicht sehr viel im Hotel, weil wir an Veranstaltungen vom 30.05.2019 - 02.06.2019 in der Arena teilgenommen haben.

Posted by on 3 Jun 2019

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5 out of 5

Posted by on 27 Feb 2019

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Comment from Hotel Management

3 Apr 2019 by Vanessa Neudold

Dear guest, thank you for sharing your wonderful rating in relation to your recent stay with us at Meliá Düsseldorf. We would be delighted to welcome you back soon. Best regards from Düsseldorf, Vanessa Neudold Guest Experience Manager

4 out of 5

Posted by on 27 Feb 2019

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Comment from Hotel Management

30 Apr 2019 by Vanessa Neudold

Liebe Brigitte, vielen Dank für Ihren Aufenthalt im Meliá Düsseldorf und Ihre anschließende positive Bewertung. Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten und hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Vanessa Neudold Guest Experience Manager

3 out of 5

Posted by on 18 Feb 2019

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Comment from Hotel Management

3 Apr 2019 by Vanessa Neudold

Dear guest, thank you very much for your stay at Meliá Düsseldorf. We are looking forward to welcome you back. Best regards, Vanessa Neudold Guest Experience Manager

4 out of 5
Eine Übernachtung während einer Messe gebucht. Nur Zimmer ohne Frühstück. Dieses zuzubuchen hätte unverhältnismässig viel gekostet. In der Nähe gibt es einen Bäcker, da gibts für ein paar Euro tolle Sachen. Musste trotz Vorauszahlung meine Kreditkartennummer angeben, fand ich nicht so toll.

Posted by on 1 Oct 2017

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Comment from Hotel Management

9 Oct 2017 by Vanessa Neudold

Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt zu bewerten. Eine Kreditkarte wird für mögliche Extrakosten bei Ihrer Anreise notiert. Alternativ können Sie bei Ihrem nächsten Aufenthalt ebenfalls ein Deposit in Bar hinterlegen. Unser Team informiert Sie bei Fragen gern. Wir freuen uns, Sie auch in Zukunft als unseren Gast begrüßen zu dürfen und wünschen Ihnen eine angenehme Woche. Mit besten Grüßen aus Düsseldorf, Vanessa Neudold Guest Experience Manager

5 out of 5

Modernes Hotel an einem Park in Nähe der Altstadt

Pros: Lage, Ausstattung und Styling des Zimmers.
Cons: -
Location: Am Rand eines kleinen Parks, sehr schön und ruhig. Ca. 10' zu Fuss zur Altstadt.
Ich war für 2 Nächte hier wegen eines Konzerts in der Messehalle Düsseldorf. Das Melia habe ich gewählt wegen seiner Nähe zur Altstadt und der modernen Ausstattung.

Posted by , from Zürich on 13 Dec 2016

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5 out of 5

Ruhiges Hotel in perfekter Lage am Park.

Ein perfekter Weekend-Trip am Rhein. Altstadt, Kultur und jede Menge kulinarische Erlebnisse. Sehr empfehlenswert.

Posted by on 4 Dec 2016

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4 out of 5

Empfehlenswert

Nettes und hilfreiches Personal, gemütliche Atmosphäre. Leider früh morgens keine guten öV-Verbindungen. Kein Free Wifi (lediglich 100MB/Tag)

Posted by , from Schweiz on 2 Aug 2016

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Property Features

Melia Düsseldorf offers its guests a full-service spa and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Melia Düsseldorf. Parking is available for a fee. This 4.5-star Düsseldorf hotel is smoke free.

  • 201 guestrooms or units
  • 10 levels
  • 2691 sq ft of conference space
  • 250 sq. m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Duesseldorf International Airport (DUS) (7.8 km / 4.9 mi)
  • Train station: Düsseldorf Central Station (1.9 km / 1.2 mi)
  • Metro station: Nordstrasse U-Bahn (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Melia Düsseldorf offers 201 forms of accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Cots (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Aqua – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Purple Lounge – On-site cocktail bar. Reservations are required.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Golfing nearby

Spa Services

SPA has 3 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

  • Sauna in spa
  • Number of treatment rooms 3
  • Steam room in spa
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Maximum 1 per roomService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Stay Safe with Meliá (Meliá)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 28 per person (approximately)
  • Self-parking fee: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Meliá Düsseldorf Hotel Duesseldorf
  • Melia Dusseldorf Duesseldorf
  • Melia Dusseldorf Hotel
  • Melia Düsseldorf Hotel Duesseldorf
  • Meliá Düsseldorf Hotel
  • Meliá Düsseldorf Hotel Düsseldorf
  • Meliá Düsseldorf Hotel
  • Meliá Düsseldorf Düsseldorf
  • Hotel Meliá Düsseldorf Düsseldorf
  • Düsseldorf Meliá Düsseldorf Hotel
  • Hotel Meliá Düsseldorf
  • Melia Düsseldorf
  • Melia Dusseldorf
  • Melia Dusseldorf Dusseldorf
  • Meliá Düsseldorf
  • Melia Düsseldorf Hotel
  • Melia Düsseldorf Düsseldorf
  • Melia Düsseldorf Hotel Düsseldorf

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.