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4.2 out of 5

"Excellent hotel. A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ " More

By a verified traveller on Mon 28 Jan 2019

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Comfort Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£80* Per night/room 22 May - 23 May

Comfort Room Panorama view - 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Size Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Van der Valk Airporthotel Düsseldorf. During your stay, you're just a quick walk from ISS Dome. Free WiFi in public areas, free self-parking and a restaurant are available. Built in 2010, this 4.5-star hotel has 194 rooms over 15 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine while dining at Restaurant ZiZou
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have good things to say about the accommodation for the nice bathrooms and low noise level
  • Just a 1-minute drive from ISS Dome and 8 minutes from Messe Duesseldorf
  • Cats and dogs welcome for a fee

Van der Valk Airporthotel Düsseldorf ratings based on 30 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Van der Valk Airporthotel Düsseldorf

Everyone (11) Business (6) Couples (8) Family (5)
5 out of 5
Excellent hotel. A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Posted by on 28 Jan 2019

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5 out of 5

Excellent Business Hotel

One of the 4* best business hotels I've ever stayed. Try to get one of the executive rooms on the 15th floor. Extremly friendly staff, hospitality at it's best.

Posted by on 16 Nov 2012

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5 out of 5
Alles! Tolles Hotel! Tolle Lage, nette Leute, super Essen!

Posted by on 25 Mar 2020

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5 out of 5
Zimmer sind sehr gut ausgestattet und schön. Frühstück war auch sehr lecker und die Auswahl sehr gross.

Posted by on 21 Feb 2020

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Comment from Hotel Management

11 Mar 2020 by Valk Team

Vielen Dank für Ihr tolles Feedback! Wir hoffen Sie schon bald erneut in unserem Haus begrüßen zu dürfen.

3 out of 5
Modernes Ambiente, freundlicher Empfang. Allerdings war die Suite noch nicht vorbereitet, im Wohnzimmer hatte es nur ein Klappsofa mit dünner Matratze, was online nicht beschriebe wurde. Betten waren nicht ordentlich bezogen (Laken verrutsch, gaben Matratze frei). Ein Duvet war viel zu breit für den Bezug, was beim Schlafen störte. Die Klimaanlage liess sich nicht schnell herunter regeln.

Posted by on 27 Jan 2020

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3 out of 5
Das grosse Zimmer mit grossem Fenster und grosser begehbarer Dusche war gut. Der Fitnessraum ist sehr gut ausgestattet und auch die Wellness-Anlage ist schön gestaltet.

Posted by on 21 Jan 2020

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4 out of 5

Posted by on 3 Nov 2019

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4 out of 5
Sehr geräumiges Executive Zimmer. Kostenfreie Tagesparkplätze (24h); sehr freundliches hilfsbereites Personal, nachdem die Reservierung über ebookers dort völlig falsch angekommen war (Name falsch geschrieben; falsches Herkunftsland.)

Posted by on 26 Jun 2019

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4 out of 5
Sehr schönes und angenehmes Hotel, nicht zum letzten mal da.

Posted by on 29 May 2019

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3 out of 5
Jalousie funktionieren nicht so toll. Staub in den Ecken. .... Dusche so la la.

Posted by on 18 May 2019

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Comment from Hotel Management

26 May 2019 by Ihr van der Valk Team

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, unsere Zimmer zu bewerten. So haben wir dir Möglichkeit unser Hotel durch die Augen unserer Gäste zu sehen, um täglich daran zu arbeiten, uns zu verbessern. Wir nehmen uns Ihr Feedback zu Herzen und werden unser Personal noch besser schulen. Wir würden uns freuen, Sie in der Zukunft wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr van der Valk Team

About the Van der Valk Airporthotel Düsseldorf

Location Am Huelserhof 57, Düsseldorf, NW 40472

Property Features

Van der Valk Airporthotel Düsseldorf offers its guests a health club and a sauna. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Van der Valk Airporthotel Düsseldorf. Self parking is free. This 4.5-star Düsseldorf hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 15 levels
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • Fireplace in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Duesseldorf International Airport (DUS) (3.7 km / 2.3 mi)
  • Train station: Düsseldorf Airport Station (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Van der Valk Airporthotel Düsseldorf offers 194 forms of accommodation with minibars and laptop-compatible safes. 37-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Restaurant ZiZou – This restaurant specialises in Modern European cuisine and serves breakfast and dinner.

Brasserie Max – This brasserie specialises in Italian cuisine and only serves lunch. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18.50 for adults and EUR 9.25 for children (approximately)
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.