Eva Air is the second largest Taiwanese airline and is based at Taiwan Taoyuan International airport. With an excellent safety record, it is ranked 6th safest international airline in the world, it flies primarily Boeing 777, 747 and Airbus A330 aircraft. Eva Air has an interesting sense of humour; in 2012, three of their aircraft were painted in 'Hello Kitty' livery, with each aircraft being assigned a character from the feline cartoon series - Magic, Apple and Global.
Eva Air is reviewed positively by business flyers with particular attention paid to the welcoming and attentive staff. The seats have a generous seat pitch and the cabin environment is pleasant. The culinary offerings have been highly praised in the quality and quantity offered.
Generally reviewed in a positive light for Eva Air's generous legroom and seat space together with the friendly service of flight attendants and topped off with a higher than standard inflight cuisine. With codeshare partners it is straightforward to exchanged reward points between airlines' frequent flyer programs.
Business class baggage is among the first to be offloaded, having been tagged to make it easy to recognise and separate so your delay will be minimal. Eva Air staff is on hand to assist with any issues and the VIP lounge is always a refuge before embarking on the final stage of your journey. Infinity MileageLands and Star Alliance points can be checked there too. Not all the aircraft have the Hello Kitty livery but if you do experience it then it's something a bit quirky and memorable.
The seating specifications in both the A321 and 747 are identical to those in First Class, featuring a seat pitch of 44 or 45 inches. The A321 has a cosy 8 seat configuration while the larger 747 has 28. The 747 has a fully adjustable CD monitor and high fidelity stereo headphones. The 747 also feature the 'satellite information service' allowing you to keep in touch via fax or telephone with anyone, anywhere.
Business travellers are allowed 2 pieces of hold baggage with each bag no more than 32 kg in weight. Star Alliance and similar Gold members get additional allowances. Baggage is labelled for priority loading and loading. The exclusive check-in counter is the first point of contact and where Eva Air's ground staff demonstrates their customer service skills. Business travellers are invited to use the VIP lounges that are located in all the airports that Eva Air serves.
Personal screens are to be found on the seat back in front of you and in the 777-300ER, A330-200/300 and selected 747-400 these are touch sensitive with on-demand content. The selection is extensive and features the latest blockbusters and classic films, TV series and a large selection of audio material together with gaming options.
Memory cushion material is used in the seating for Eva Air's 777-300ER, A330-200/300 and selected 747-400 giving the seats a wonderfully comfortable feel to them. The bottom cushion moves forward as the seat reclines giving a more natural feel to the seat, with the headrest being fully adjustable to ensure maximum comfort and minimum fatigue without an aching neck. Eva Air's flight attendants have received positive reviews and seem to get it right when it comes to being friendly and helpful. Inflight meals are tasty and healthy with the invitation to try Chinese rice porridge for breakfast always a tempting option.
If you are fortunate enough, or unfortunate depending on your tastes, to be flying on a Hello Kitty themed aircraft then be prepared for the full works. There's a Hello Kitty themed waiting area, themed boarding pass, even a Hello Kitty passport counter. On board the aircraft the theme continues with themed headrests, portraits on the wall and even the staff in Hello Kitty themed uniforms. It's good fun and doesn't detract from the overall flight experience.