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"Check in efficient and helpful. Main entrance door area dirty and old, badly needs derp clean and paint but reception area ok. Room nicely decorated- ... " More

By a verified traveller on Mon 25 Oct 2021

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Comfort Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£66* Per night/room 12 Jun - 13 Jun

Comfort Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Apartment, 2 Double Beds, Non Smoking, Kitchen (Converts to 2 Twin Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western York House Hotel. During your stay, you're just a quick walk from Eastbourne Pier. Features include free WiFi in public areas, plus 2 bars and an indoor pool. Built in 1896, this 3-star hotel has 76 rooms over 5 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • All accommodations offer LED TVs, room service and coffee makers
  • Free WiFi
  • Enjoy British cuisine while dining at The Dining Room
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include tour or ticket assistance, a porter and luggage storage
  • Guests like the accommodation for the cleanliness, comfy beds and spaciousness
  • Just a 3-minute walk from Eastbourne Beach and 6 minutes on foot from Eastbourne Pier
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Best Western York House Hotel ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western York House Hotel

Everyone (8) Couples (2) Business (1) Family (2)
3 out of 5
Check in efficient and helpful. Main entrance door area dirty and old, badly needs derp clean and paint but reception area ok. Room nicely decorated- single pane windows let toad noise in, needs double glazing. But beds awful, saggy lumpy mattresses, duvet cover open at bottom, pillows small and solid really bad. Noise from adjoing room bathroom late night and early morning. Nice sea view.

Posted by on 25 Oct 2021

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5 out of 5

beautiful hotel right on the sea front.

Pros: we enjoyed the heated indoor pool, the breakfast was lovely and a huge range of food from fruit to pastries cereals, English cooked breakfast and more
room was gorgeous 4 poster bed was excellent and very comfy to sleep in. we even managed to take our dog. five minuets from shops and restaurants. Beach is stony. but the dog loved it. we were allowed to let her have breakfast with us. the staff couldn't do enough for you they were excellent.

Posted by , from Nottingham on 30 Oct 2017

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4 out of 5

Nice room with kitchen overlooking sea

Pros: The friendliness of staff and the size of the room.
Cons: The breakfast could be better and the swimming pool changing facilities looked at.
Location: The location was ideal being on the seafront and near to the main shopping and restaurant areas.
We had a pleasant stay at York House and our dog was quite comfortable. The breakfast was not the best we have had and the swimming pool was very small. There were no lockers either in the changing rooms which would have been helpful. Overall we were quite happy with our stay.

Posted by , from Warrington on 17 Oct 2017

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5 out of 5

Great hotel

Pros: Nicely decorated, good size rooms,friendly staff,close to all amenities
Cons: Nothing
Location: Prime seafront position,Pier nearby,Dotto Land Train pick up at Pier,also open top buses at Pier,shops and restaurants nearby
Excellent room with sea view.Staff very friendly and helpful.The breakfasts and evening meal were delicious.Very close to the Royal Hippodrome Theatre where we went to a concert during our stay.This has become our favourite hotel in Eastbourne.We would highly recommend it.Close to all amenities.

Posted by , from Littlehampton on 31 Jul 2017

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4 out of 5

Tennis

Visited Eastbourne for Tennis. Decent hotel on the seafront 10 stroll to the Town. All the staff really friendly. Used restaurant for evening meal, very nice allows you to order from the bar menu if different food choice takes your fancy.

Posted by , from weston s mare on 6 Jul 2017

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4 out of 5

Hotel is in a good central position .

Pros: The central location. The staff were very friendly,considerate and helpful.
Cons: The breakfast could have been hotter, but the choice was good. The pool, surrounding area and amenities need to be improved.
Location: Hotel is right on the sea front. Long walks to be had in both directions. The Historic Pier is close by as are the bus stops.
The first night in room 141 was so noisy, not a good position. Very friendly reception staff moved us to another room for the rest of our stay. The staff were very good and helpful.

Posted by , from Essex on 3 May 2017

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Comment from Hotel Management

28 Jun 2017 by William

Dear Ann, Thank you for your review. I'm glad that the reception team where able to sort out another room for your stay, thank you for your feedback ref breakfast and swimming pool these have been reported to our Maintenance team and to our Head Chef. We do hope to see you again in the near future. Kind regards, William

4 out of 5

nice hotel

Fantastic stay breakfast was very good the staff could not be more helpful will be staying again ps only one problem hot shower could not get it right so we had to make do with hot shower but it did not spoil my stay thanks

Posted by , from pimlico on 31 Jan 2017

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5 out of 5

Spotless room, great price.

Location: Not so much to do in eastbourne but Brighton is only a bus ride away.
Well worth a visit. Clean room comfortable and great value for money. Breakfast a bit pricey!

Posted by on 20 Oct 2016

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3 out of 5

Good location on the seafront

Pros: Good value considering we were staying at the peak time. Convenient location. Beds were comfortable
Cons: Cleaning - previous guests' rather sticky own toiletries had been left on the bathroom window ledge
Location: Good location on the seafront
We stayed for one night of a two day trip exploring the south coast (Brighton, Seven Sisters, Beechy Head) and this hotel provided a perfectly adequate room for the night.

Posted by , from London on 3 Sep 2016

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4 out of 5

perfect for a lovers getaway

Great hotel, very friendly staff always willing to help. Stayed here before,like sea view rooms better always get a good breakfast.

Posted by on 19 Nov 2012

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About the Best Western York House Hotel

Location 14-22 Royal Parade, Eastbourne, England BN22 7AP

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business centre on site. Public spaces have free WiFi. An indoor pool, a library, and a terrace are also featured at the business-friendly Best Western York House Hotel. This 3-star Eastbourne hotel is smoke free.

  • 76 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Built in 1896
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Transport

  • Train station: Eastbourne Station (1.9 km / 1.2 mi)

Room Amenities

Best Western York House Hotel offers 76 accommodations with coffee/tea makers and a hairdryer. LED televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.

The Dining Room – This restaurant specialises in British cuisine and serves breakfast and dinner.

The York Room – This restaurant specialises in British cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.50 per person (approximately)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western York House Hotel Eastbourne
  • Best Western York House Hotel
  • Best Western York House Eastbourne
  • Best Western York House
  • Best Western York Hotel
  • Eastbourne Best Western
  • Best Western Eastbourne
  • York House Hotel Eastbourne
  • Best Western York House Hotel Hotel
  • Best Western York House Hotel Eastbourne
  • Best Western York House Hotel Hotel Eastbourne

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.