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Hotel Description

Congress ApartHotel's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Eastbourne Beach. Free self-parking and WiFi in public areas (surcharge) are available. This 3.5-star hotel has 72 rooms. Smart TVs and WiFi are available in all rooms.

  • All rooms offer Smart TVs and showers
  • Free self-parking
  • WiFi for a fee
  • Amenities include a front-desk safe and a lift
  • Guests speak favourably about the value of their stay and the quiet location
  • Within a 15-minute walk of Eastbourne Beach and Eastbourne Pier
  • Cats and dogs welcome for a fee

Economy Studio, 1 Bedroom

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max
£62* Per night/room 5 Jul - 6 Jul

Premier Apartment, 1 Double Bed with Sofa bed

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Executive Apartment

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Grand Apartment, Multiple Beds

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Apartment, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Congress ApartHotel ratings based on 5 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 1.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Congress ApartHotel

Everyone (4) Couples (1)
5 out of 5

Posted by on 12 May 2020

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Comment from Hotel Management

10 Jun 2020 by Congress ApartHotel

Dear Guest, Thank you for reviewing our property, we are delighted to see you had such an enjoyable stay with us. We look forward to welcoming you again in the future. Kind Regards, Manager

5 out of 5

Posted by on 16 Feb 2020

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Comment from Hotel Management

21 Feb 2020 by Andy

Dear Guest Thank you so much for your review about our hotel services. We are looking to improve our hotel services and want to provide the best comfort to the guest. We look forward to your next stay with us. Kind regards Manager

3 out of 5
No communication regarding my enquiry regarding early check-in. Price charged was not the price advertised.

Posted by on 3 Nov 2019

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Comment from Hotel Management

10 Nov 2019 by Congress ApartHotel

Dear Guest, Thank you for your review. Early check-in fees are displayed when booking as well as in the welcome email you receive. We would like to apologise for the inconvenience you experienced. Kind Regards, The Mananger

1 out of 5
Rooms were reasonably well equipped. Bedding was poor quality (only three very tired pillows for a double bed) and I found I'd been bitten by something when I woke in the morning. This property insists on taking a £50 deposit (pre-authorised on your bank account), due to rooms being trashed by drunken louts. I was assured it'd be returned in three days. To the contrary, the automated telephone message states 5-7 working days. There is also no free parking, contrary to the advertised facilities.

Posted by on 4 Sep 2019

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Comment from Hotel Management

12 Sep 2019 by Manager

Dear Guest Thank you for booking with us. The extra pillows are in the wardrobe. The pre-authorise deposit takes 5-7 working days to expire. You had left the apartment in a bad condition and was smoking in the room. We have charged 10 pounds only this time as you stayed first time. Our hotel policy has zero tolerance for smoking in the room and there is a fine of £120.

1 out of 5

Posted by on 27 Jan 2019

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Comment from Hotel Management

15 Feb 2019 by Simon

Dear Guest Your booking is non refundable and you cancelled your booking. You will be charged. Since you did not stay with us and you should not have put a review.

Property Features

Congress ApartHotel offers its guests a garden, express check-out, and a safe deposit box at the front desk. WiFi and wired Internet are available in public spaces for a fee. Limited free parking is available on a first-come, first-served basis. This 3.5-star Eastbourne hotel is smoke free.

  • 72 guestrooms or units
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Eastbourne Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Congress ApartHotel offers 72 forms of accommodation. 42-inch Smart televisions come with satellite channels and pay-per-view films. Bathrooms include a shower. In-room wireless Internet access is available for a surcharge. Housekeeping is offered on request and hairdryers can be requested.

  • Smart television
  • Satellite channels
  • Films for purchase
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Hairdryer available
  • Safe (surcharge)
  • Heating
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 1:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests must present a valid ID at check-in.

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 10.0 per day.

Pet Policy

  • Pets: GBP 10 per pet, per day, plus a deposit of GBP 50 per stay
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. On-site parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. On-site parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place.

  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay
  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 5 per night (rates may vary)
  • Fee for in-room wired Internet: GBP 5 per night (rates may vary)
  • Fee for wireless Internet in public areas: GBP 5 per night (rates may vary)
  • Fee for wired Internet in public areas: GBP 5 per night (rates may vary)
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 10 per pet, per day
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 30 for check-in between 11:00 PM and 1:00 AM
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Cleaning/housekeeping/linen fee: GBP 10 per day
  • Kitchen/kitchenette fee: GBP 5 per night
  • In-room safe fee: GBP 5 per stay
  • Crib (infant bed) fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Congress Hotel Eastbourne
  • Congress ApartHotel Eastbourne
  • Aparthotel Congress ApartHotel Eastbourne
  • Eastbourne Congress ApartHotel Aparthotel
  • Aparthotel Congress ApartHotel
  • Congress Eastbourne
  • Congress
  • Congress Hotel
  • Congress ApartHotel Hotel
  • Congress ApartHotel Eastbourne
  • Congress ApartHotel Hotel Eastbourne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Congress ApartHotel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.