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4.5 out of 5

"Traditional and expensive but you get what you pay for - very good " More

By a verified traveller on Sun 30 Jun 2019

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Hotel Description

Our customers tell us they can't get enough of The Grand Hotel Eastbourne's great location. During your stay, you're just a quick walk from Eastbourne Beach. Free WiFi in public areas, free self-parking and 2 restaurants are available. Built in 1875, this 5-star hotel has 152 rooms over 4 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer 24-hour room service, flat-screen TVs and premium bedding
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 3 bars/lounges
  • English breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Indulge with facials, massages or aromatherapy at Grand Hotel Spa
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the breakfast and the pool
  • Steps from Eastbourne Beach and 13 minutes on foot from Eastbourne Pier
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

The Grand Hotel Eastbourne ratings based on 15 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grand Hotel Eastbourne

Everyone (12) Couples (2) Family (2)
5 out of 5

Posted by on 14 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by Guest Relations

Thank you for your recent stay

5 out of 5

Posted by on 13 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by Guest Relations

Thank you for your recent stay

4 out of 5
Traditional and expensive but you get what you pay for - very good

Posted by on 30 Jun 2019

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Comment from Hotel Management

17 Aug 2019 by Guest Relations

So pleased you enjoyed your stay! We hope to see you again!

4 out of 5
old fashion standards the staff were eager to help with luggage and to give directions

Posted by on 14 Apr 2019

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5 out of 5

Posted by on 25 Mar 2019

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5 out of 5
A delightful hotel and our stay was wonderful. One small warning is that, if you want fried eggs for breakfast, then you need to order them at the table - the buffet has only scrambled eggs.

Posted by , from Newmarket on 12 Dec 2018

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5 out of 5
Excellent quality, all was great. The staff, food and facilities were above average.

Posted by , from Kent on 17 Nov 2018

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4 out of 5
Lovely hotel and location. Bedroom was a little small.

Posted by on 9 Oct 2018

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5 out of 5
Our third visit to the Grand and we really enjoy it hence returning.

Posted by on 18 May 2018

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4 out of 5

Beautiful hotel

Only complaint was the milk in the room to make tea and coffee had gone off.

Posted by , from East Sussex on 16 Mar 2018

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Property Features

The Grand Hotel Eastbourne offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. You'll find a business centre on site. A health club, a hot tub, and a sauna are also featured at the luxury The Grand Hotel Eastbourne. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Eastbourne hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 3 bars or lounges
  • Built in 1875
  • Kid's club (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: London (LGW-Gatwick) (75.5 km / 46.9 mi)
  • Train station: Eastbourne Station (1.7 km / 1.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Grand Hotel Eastbourne offers 152 forms of accommodation with a safe and free newspapers. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 10 AM.

Mirabelle Restaurant – This fine-dining restaurant serves lunch and dinner. Reservations are required.

Garden Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals nearby
  • Waterskiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Parasailing nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site

Spa Services

Grand Hotel Spa has 8 treatment rooms. Services include hot stone massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This property enforces a dress code in the restaurant. Gentlemen are requested to wear a jacket or collared shirt in both restaurants for dinner.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.

Pet Policy

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional fees apply to children aged 0-16 when booking dinner on a dinner, bed and breakfast rate. Breakfast is included for all guests who book this rate.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place.

  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 22 for adults and GBP 10 for children (approximately)
  • Airport shuttle fee: GBP 60.00 per vehicle (roundtrip)
  • Pet fee: GBP 20.00 per pet, per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eastbourne Grand Hotel
  • Grand Eastbourne
  • Grand Hotel Eastbourne
  • The Eastbourne Eastbourne
  • The Grand Hotel Eastbourne Hotel
  • The Grand Hotel Eastbourne Eastbourne
  • The Grand Hotel Eastbourne Hotel Eastbourne

You should know

  • The Grand Hotel Eastbourne offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.