11 May 2022 by Caitlin I Reception
We're so glad you enjoyed your stay, Mark. Thank you for your review.
23 Aug 2020 by Liana
Dear guest, Thank you for taking the time to review Apex city following your visit. I am happy that you had a good experience with us Thank you once again for choosing Apex city of Edinburgh and please know that we are all looking forward to welcome you back.
9 May 2023 by Judita V
Dear Daniel, Thank you for taking your time to leave a review.I would like to sincerely apologize for the inconvenience you experienced during your stay with us. We take all guest feedback seriously, and I appreciate you bringing this to our attention.I understand that the view from your room did not meet your expectations and that the images on the third party website did not accurately represent the view from the room you received. Unfortunately, since we were fully booked we were unable to offer a different room. I can assure you that your feedback has been passed to relevant Management Team who will review the information displayed on the website to ensure it is accurate and up-to-date, and we will take steps to prevent any misrepresentations in the future.Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back in the future.Kind regards,Judita VenskauskaiteAssistant Front Desk Manager
9 Jan 2023 by Kay
Dear Joelle, Thank you for choosing Apex City of Edinburgh Hotel and for taking the time to leave us a very positive review. We appreciate your response and we are very happy to hear you had a good stay. It's always a delight to read such positive feedback and the overall experience our guests had. We look forward to welcoming you back to our hotel soon. Best regards, Kay A Night Manager Apex City of Edinburgh Hotel
Apex City of Edinburgh Hotel offers its guests tour or ticket assistance, multilingual staff, and concierge services. WiFi is free in public spaces. Apex City of Edinburgh Hotel also features dry cleaning/laundry services, express check-out, and complimentary use of a nearby fitness facility. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property. This 4-star Edinburgh hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Apex City of Edinburgh Hotel offers 122 accommodations with a safe and complimentary bottles of water. LED televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests travelling with a service animal must contact the property prior to arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
