8 Jan 2020 by Verity
Thank you for taking your time to leave your feedback. I am sorry you had a few problems during your stay with us, however I am happy to read that our reception team were able to resolve your issue regarding the room type very quickly and you loved the castle view from your second room. All Expedia VIP members get complementary tea or coffee vouchers and an upgrade if available on the day. I am sorry if this did not meet your expectations. I am happy to see that despite the issues you encountered you would happily book with us again. Kind Regards Verity Front Office Supervisor
23 Dec 2019 by Reception
Thanks for staying with us. We appreciate your feedback!
3 Oct 2019 by Craig
Dear Sir/Madame Thanks for your lovely feedback, I am delighted to hear you had such a nice time. We do hope to welcome you back. Thank you,Craig - Assistant Front Office Manager
Apex Grassmarket Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Apex Grassmarket Hotel. Parking is available for a fee. This 4-star Edinburgh hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Apex Grassmarket Hotel offers 169 forms of accommodation with a safe and a hairdryer. LCD televisions are featured in guestrooms. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Metro Bar & Brasserie – On-site restaurant.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.