19 Jul 2021 by Front Office Team
Dear Paul, Thank you very much for choosing to stay with us at the Apex Grassmarket Hotel. We were delighted to hear that you enjoyed your time with us and have passed all your comments onto the relevant departments. We rely on positive feedback such as yours and would like to take this opportunity to thank you for sharing your experience with us. Kind regards
16 Oct 2020 by Guilherme Reis
Thank you for choosing Apex hotels for you recent Stay. We hope you will consider booking with Apex Hotels in the near future. Kind regards
8 Jan 2020 by Verity
Thank you for taking your time to leave your feedback. I am sorry you had a few problems during your stay with us, however I am happy to read that our reception team were able to resolve your issue regarding the room type very quickly and you loved the castle view from your second room. All Expedia VIP members get complementary tea or coffee vouchers and an upgrade if available on the day. I am sorry if this did not meet your expectations. I am happy to see that despite the issues you encountered you would happily book with us again. Kind Regards Verity Front Office Supervisor
23 Dec 2019 by Reception
Thanks for staying with us. We appreciate your feedback!
3 Oct 2019 by Craig
Dear Sir/Madame Thanks for your lovely feedback, I am delighted to hear you had such a nice time. We do hope to welcome you back. Thank you,Craig - Assistant Front Office Manager
The following facilities or services will be unavailable from April 25 2022 to April 28 2022 (dates subject to change):
Apex Grassmarket Hotel offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Apex Grassmarket Hotel. Parking is available for a fee. This 4-star Edinburgh hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Apex Grassmarket Hotel offers 169 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Metro Bar & Brasserie – On-site restaurant.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.