26 Sep 2020 by Natalia
Dear Patricia, Thank you very much for choosing to stay with us at the Apex Waterloo Place hotel. I was delighted to hear that you enjoyed your time with us and have passed all your comments onto the relevant departments. We rely on positive feedback such as yours and would like to take this opportunity to thank you for sharing your experience with us. We hope to welcome you back to the hotel very soon! Warmest regards, Front Office Team
22 Mar 2020 by A
Dear Guest, Thank you for taking the time to review your recent stay with us at the Apex Waterloo Place Hotel. We were delighted to read your kind words about the helpfulness of our staff. We hope to be able to welcome you back again in the future. Warmest Regards Front Office Team
9 Sep 2023 by Reception
Dear Franz,Thank you for your rating, and we appreciate your feedback. If there are any specific aspects of your experience that you'd like to share or if you have any suggestions for improvement, please feel free to let us know. We're here to ensure that your next stay with us is even more enjoyable.Best regards,Dave Duty ManagerApex Hotels
13 Jul 2023 by Euan
Dear ErikaThank you for your kind feedback and we hope to welcome you again to Apex Waterloo Place Hotel.Euan ReceptionApex Waterloo Place
Apex Waterloo Place Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and tour or ticket assistance are also featured at the business-friendly Apex Waterloo Place Hotel. This 4-star Edinburgh hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
Apex Waterloo Place Hotel offers 184 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 40-inch LED televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Apex Waterloo Place Hotel has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the health club.
PURE Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests travelling with a service animal must contact the property prior to arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.