4.3 out of 5

"Very comfortable hotel with excellent staff. Highly recommend. " More

By a verified traveller on Tue 02 Jan 2018

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Hotel Description

Edinburgh City Hotel puts you in the heart of Edinburgh, within a 20-minute stroll of Edinburgh International Conference Centre and Edinburgh Castle. Highlights at this Victorian hotel include a restaurant and in-room free WiFi.

All 52 rooms feature LED TVs with satellite channels, and you can enjoy coffee/tea makers, portable fans, and safes. Additionally, hairdryers, desks, and free toiletries are available.

For a drink, you can stop by the hotel's own bar/lounge. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available between 7 AM and 10 AM.

Sights within a 20-minute walk of this 3-star Tollcross hotel include St. Giles' Cathedral and Princes Street Gardens.

Edinburgh City Hotel ratings based on 76 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5
Very comfortable hotel with excellent staff. Highly recommend.

Posted by on 2 Jan 2018

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Comment from Hotel Management

3 Jan 2018 by Sunny.verma

To whom it may concern Thank you for your kind review of your recent stay at Edinburgh City Hotel. I am delighted that you have enjoyed your experience with us and were impressed with the hotel, especially the comfortable bed Thank you also for highlighting that the staff was friendly throughout, we do try our very best to provide excellent customer service. Hopefully we can welcome you back if you chose to return to Edinburgh in the future.Thanks for your recommendation Kind Regards Sunny Verma General Manager

5 out of 5

Very nice hotel in central location

Pros: The location, the staff and the amenities including rooms were very good.
Cons: Maybe the breakfast could be improved, more bread/ rolls and fresh salad.
Location: Next to all interesting sites such as National Scotish Museum and the castle. Shopping street and center are close by.
The hotel was very comfortable and is located in a nice a quiet part of the city. Short walk to the museum and the castle. Shopping also not far away. The rooms we took were nice and also quite big, especially one of them. The beds were really great. Altogether a very good experience.

Posted by , from Tel-Aviv on 19 Sep 2017

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Comment from Hotel Management

23 Sep 2017 by Sunny verma

Dear Julia, Thank you very much for your very kind review of your recent stay at Edinburgh City Hotel. It is wonderful to know that you have thoroughly enjoyed your time with us, from the rooms design, the cleanliness, comfort night sleep. I have taken your comment regarding breakfast and will discuss with team. We are in a great location to explore everything Edinburgh has to offer 10 minutes to Edinburgh Castle & Royal Mile from our hotel. I do hope that we can welcome you back soon. Kind Regards Sunny Verma General Manager

4 out of 5

Nice hotel pretty central for everything

Pros: Friendly, choice of meals available which also included room service for meals and reasonably priced.
Cons: Rooms should be thoroughly cleaned and checked before occupancy. Glasses supplied for drinks and a hairdryer.
Location: Location was good and central for almost everything, castle was only 10 minutes walk and 15 to Princess Street, shopping is great and bus tours.
On arrival staff were very polite and friendly, our room was on 3rd floor but it had a lot of traffic noise especially early morning with deliveries for the hotel. The room itself was nice but no hairdryer or iron but did manage to get iron from reception. The cleanliness needs addressed, the long mirror was not cleaned and had hair hanging from it so did the bath. The back of bathroom door had not been cleaned apart from these few issues it was a pleasant stay. Breakfast cost another £10 each but couldn't fault it plenty choice and delicious. Hotel itself was very clean and fresh and had a very friendly atmosphere.

Posted by , from Helensburgh on 20 Jul 2017

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Comment from Hotel Management

25 Jul 2017 by Sunny verma

Dear Ruth Thank you for your review following your recent stay at The City Hotel I am pleased to read that you found the central location of the property convenient. However, I am concerned to read that you left feeling underwhelmed with certain aspects of your stay specially the cleanness in the bathroom. As hotel we do provide high level of cleanness as you can see from the most of the review, i am sorry to hear that we felt sort during your stay.We provide hairdryer in each every room in the hotel. It is placed in the top drawer of the working table underneath the TV I am very glad to read pleased to read your great comments on our friendly team, the breakfast you had in the morning I surely pass your kind comments to all the staff members for the excellent customer service you received during your stay. As with every business things can go wrong and it is only feedback good or bad that we can progress the business and give the highest level of service possible. Your review is important part of this process at Edinburgh City Hotel as it helps us to recognise where our service could be improved.. Hope to see in near future Kind Regards Sunny Verma General Manager

4 out of 5

Nice hotel - good position

Pros: Position and comfort.
Cons: Early evening dinner menu could have a wider selection
Hotel was in good position - in the city but not too close to catch the noise. Room was comfortable and clean. Staff were attentive. Evening dinner menu covered all tastes and ws cooked and presented well.

Posted by on 25 Nov 2016

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Comment from Hotel Management

28 Nov 2016 by Sunny Verma

Dear Guest, Thank you for your recent stay with us and for taking the time to leave some feedback. I am delighted to read that you found the rooms comfortable and clean and the location quiet yet convenient to the city centre. It is lovely to see that the staff were attentive and that you have enjoyed the dinner with us as well. Hopefully we can welcome you again in the future. Kind Regards Sunny Verma General Manager

5 out of 5

Couples break away

Amazing hotel within walking distance of everything! Room was lovely and clean and spacious very modern nice and quiet even though our room was right at main road , definetly would stay there again great value for money , even though certain floors were being re painted while we stayed caused no inconvenience to us, staff were lovely and friendly , only downfall was shortage of towels when our first night ones were replaced and not a huge selection of beers at the 24 hour bar but these are tiny details overall would def recommend this hotel !

Posted by on 31 Oct 2015

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4 out of 5


great staff glad to be of help, spotless rooms, very central. one small gripe! the bed was too small to be truey comfortable

Posted by on 17 Feb 2015

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5 out of 5

Ideal hotel for a weekend break

Great hotel well situated near all the Edinburgh attractions with a fantastic restaurant with amazing food. Only gripe was the small double bed.

Posted by on 17 Sep 2014

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2 out of 5

Not as upmarket as they think they are

The hotel is in a cheap nasty part of Edinburgh and has delusions of being much more upmarket than it is. The room was described as having a double bed, but the room was too small for a double bed so they just squeezed in a 4 foot bed (double is 4 foot six) which made it cramped. The restaurant was clean enough but had very limited menu. For example the hotel special was a beef burger. For desert I chose the "Selection of Scottish Cheese" which turned out to be Red Leicester, Cheddar and Brie, none of which can remotely be described as "Scottish". Overall I'd say the hotel is mediocre at best and I was glad we only stayed one night.

Posted by on 27 Aug 2014

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4 out of 5

Great Location, Amazing Staff!

Our room was comfortable and clean. Our flight left too early for the complimentary breakfast, but every member of staff we encountered was friendly, informative and extremely helpful. That, plus the charming hotel and central location would be enough to bring me back. My one and only complaint (and it's a minor one) is that there was no mini fridge in the room. I understand why, because the rooms are equipped with a conservation feature that turns everything off when you leave the room, so it would compromise those efforts. The staff was great about getting us an ice bucket for our water bottles, so it's all good.

Posted by on 1 Aug 2014

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4 out of 5

Every thing is good except location

room is large and comfortable, but the location is a little far from the city center .

Posted by on 5 Jul 2014

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. The eco-friendly Edinburgh City Hotel also features coffee/tea in common area, on-site laundry facilities, and dry cleaning/laundry services. This Victorian Edinburgh hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Offsite parking discounted rates available


  • Airport: Edinburgh (EDI) (13.7 km / 8.5 mi)
  • Train station: Edinburgh Haymarket Station (1.6 km / 1 mi)

Room Amenities

Edinburgh City Hotel offers 52 forms of accommodation with a safe and coffee/tea makers. 32-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

  • LED television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast from 7 AM to 10 AM.

Edinburgh City Hotel has a restaurant on-site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower

Hotel Policies


  • Check-in time starts at 2 PM


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP10 per person (approximately)
  • Rollaway bed fee: GBP20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.