25 Nov 2019 by Ashley
Thank you so much for your review! We are delighted you had a wonderful stay and hope to welcome you back in the near future! Kind Regards, Ashley
4 Nov 2019 by Ashley
Thank you for taking the time to leave your review. Please accept our sincerest apologies regarding the issues you faced. We are working very hard to improve in all areas with staff training and development. We are also working hard to allow us to invest in the property and to improve the overall appearance of the hotel. We hope you will give us another opportunity in the near future so we can show you our improvements and give you a true experience of a stay at the Edinburgh Grosvenor Hotel. Kind Regards, Ashley
17 Sep 2019 by Ashley
Thank you for taking the time to write your review! We hope to welcome you back to the hotel in the near future! Kind Regards, Ashley, Events Executive
5 Sep 2019 by Ashley
Thank you for your review! We want to extend our sincerest apologies concerning the issues that you faced regarding cleanliness. We pride ourselves in maintaining the highest quality of standards for our customers so we are disappointed to learn that we let you down on this occasion. We are investigating this matter and training will be provided where needed so that this issue is not repeated. We do hope you will give us another opportunity in the near future so we can show you our improvements and give you a true experience of a stay at the Edinburgh Grosvenor Hotel. Kind Regards, Ashley Events Executive
There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3345 square feet (310.8 square metres) and includes conference rooms. The business-friendly Edinburgh Grosvenor Hotel also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. Smoking is allowed in designated areas at this 4-star Edinburgh hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
Edinburgh Grosvenor Hotel offers 184 forms of accommodation with a hairdryer and an iron/ironing board. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Edinburgh Grosvenor Hotel has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.