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4.5 out of 5

"Great central Edinburgh location. We had a family room with 2 double beds and sofa bed which was spacious and nicely decorated, although the beds were ... " More

By a verified traveller on Mon 07 Jan 2019

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Hotel Description

The comfortable rooms at Hilton Edinburgh Carlton get high marks from our customers. During your stay, you're just a quick walk from Princes Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. This 4-star hotel has 211 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and Egyptian cotton sheets
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the comfortable guestrooms and the central location
  • Steps from Princes Street and Royal Mile

Room, 1 Double Bed, Accessible

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£88* Per night/room 26 Apr - 27 Apr

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed (Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed, Business Lounge Access

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hilton Edinburgh Carlton ratings based on 15 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Edinburgh Carlton

Everyone (11) Family (4)
5 out of 5

Posted by on 2 Jan 2020

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Comment from Hotel Management

4 Jan 2020 by Irene

Dear guest, Thank you for sharing some feedback with us and we hope you had a lovely time in Edinburgh. I hope we can welcome you back soon. Kind regards,

5 out of 5

Posted by on 19 Dec 2019

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Comment from Hotel Management

28 Dec 2019 by Albert Martin

Dear guest, Thank you very much for taking the time to share your experience with us. We’re delighted to see such positive feedback and will be sure to share with our team. We look forward to welcoming you back again soon! Kind Regards,

5 out of 5

Posted by on 25 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Pamela Irwin - Deputy General Manager

Dear Anonymous, Many thanks for your review. We very much appreciate your time in doing so. We cant wait to see you again and we are glad you enjoyed your stay. Kindest regards

4 out of 5
Great central Edinburgh location. We had a family room with 2 double beds and sofa bed which was spacious and nicely decorated, although the beds were a little small being used to king size. Attractive lobby and restaurant area. We did had to request teabags etc were replenished as this was missed a couple of times, but overall a great stay

Posted by on 7 Jan 2019

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Comment from Hotel Management

11 Jan 2019 by Saioa

Thank you for sharing your experience! We are glad you had a nice stay with us. We are sorry to hear the coffee station was not replenished everyday and we have passed this information to the manager of the department of housekeeping. We hope to see you soon again.

4 out of 5

Very nice and well positioned

Pros: well situated
Overall enjoyed the stay but did have difficulty accessing the hotel on the Friday night. We rang the bell around 3am but no one was at reception and eventually 3 people came at the same time - one girl and guy sauntered down the stairs and the other person had obviously heard the bell and was good enough to open the door. Annoying as we were asked by the girl 'did you ring the bell!!!'. A concern if you were a lady on her own standing on the pavement at that hour of night unable to access the building. There was also a gentleman trying to access the hotel at the same time and he was ringing the reception to try to get someone. Also there was no urgency when we were looking for a glass of ice at the bar by one of the staff. She was serving the only other person at the bar (a man) and completely ignored my two friends (girls) for about 10 minutes. No eye contact and no 'i'll be with you in a minute'. On a positive note, Dave, was very good and organised a booking for the Saturday night for an Italian restaurant which was very much appreciated as the city was extremely busy due to the rugby. We would visit again but thought it important to mention the negative points also.

Posted by on 24 Mar 2017

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5 out of 5

Great hotel in excellent location , Very central

Pros: Great location Near the Royal Mile. 500 yards from the Castle
Cons: Nothing , Everything was spot on! no problems to repot

Posted by , from Manchester on 3 Nov 2016

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5 out of 5
Die Lage, das Personal, sauberkeit, einrichtung usw. Rund um zufrieden!

Posted by , from Edinburgh on 4 Feb 2020

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Comment from Hotel Management

4 Feb 2020 by Albert Martin

Dear Daniel, Thank you very much for taking the time to share your experience with us. We’re delighted to see such positive feedback and will be sure to share with our team. We look forward to welcoming you back again soon! Kind Regards,

5 out of 5
Sehr gut hat alles geklappt, gerne wieder. Vielen Dank

Posted by on 16 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by Albert Martin

Dear guest, Thank you very much for taking the time to share your experience with us. We’re delighted to see such positive feedback and will be sure to share with our team. We look forward to welcoming you back again soon! Kind Regards,

5 out of 5
Ich war absolut zufrieden. Sehr freundliches Personal. Ruhige Zimmer trotz mitten im Zentrum. Feines Frühstück. Tolle Bar.

Posted by on 5 Oct 2019

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Comment from Hotel Management

8 Oct 2019 by Clodagh- Front Office Manager

Dear Anonymous, Thank you so much for sharing your kind feedback with us. It's great to see that you had an enjoyable stay with us. Kind Regards,

3 out of 5
Das jeden 2 Tag das Zimmer perfekt gemacht war und der Tag dazwischen nicht

Posted by on 25 Aug 2019

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Comment from Hotel Management

25 Aug 2019 by Albert Martin

Dear guest, Thank you for taking a moment to share your feedback with us. We will share this with our team and address the issue which you have raised so that we can constantly improve what we do to make memorable experiences for all of our guests. We hope to see you again soon. Kind Regards,

Renovations + Closures

This property is closed from 24 March 2020 to 15 April 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the eco-friendly Hilton Edinburgh Carlton. A complete renovation of Hilton Edinburgh Carlton was completed in 2016. This 4-star Edinburgh hotel is smoke free.

  • 211 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Offsite parking discounted rates available

Transport

  • Airport: Edinburgh (EDI) (13.2 km / 8.2 mi)
  • Train station: Edinburgh Waverley Station (0.6 km / 0.3 mi)
  • Parking:

Room Amenities

Hilton Edinburgh Carlton offers 211 forms of air-conditioned accommodation with laptop-compatible safes and a safe. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Edinburgh hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Electric kettle
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Marco Pierre White – On-site steakhouse.

Nineteen Hundred Bar – On-site bar.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 18.95 for adults and GBP 9.00 for children (approximately)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Edinburgh
  • Hilton Edinburgh Carlton Scotland
  • Hilton Edinburgh Carlton Hotel
  • Hilton Carlton Hotel
  • Hilton Carlton
  • Hilton Edinburgh Carlton
  • Barcelo Edinburgh
  • Hilton Edinburgh Carlton Hotel
  • Hilton Edinburgh Carlton Edinburgh
  • Hilton Edinburgh Carlton Hotel Edinburgh

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.