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 Edinburgh •1 Room
 Edinburgh • 1 Room
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Edinburgh Grosvenor Hotel

4-star property
Grosvenor Street, Edinburgh, Scotland 020 3788 4841
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3.3 out of 5
See all 18 ebookers Reviews

"Location was good Cleanliness good but room very worn Food, ok great starter but mains weren’t great staff in restaurant were all over the place Bar, ... " More

By a verified traveller on Fri 13 Mar 2020

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Edinburgh Grosvenor Hotel, you're just a quick walk from Princes Street. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Within a 15-minute walk of Edinburgh International Conference Centre and Princes Street Gardens
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Edinburgh Grosvenor Hotel ratings based on 18 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Edinburgh Grosvenor Hotel

Everyone (7) Couples (7) Business (1) Family (4)
3 out of 5
Location was good Cleanliness good but room very worn Food, ok great starter but mains weren’t great staff in restaurant were all over the place Bar, bar man was lovely really nice to all people made everyone feel welcome I don’t remember his name he had glasses and a red beard We only stayed one night would I stay again Yes

Posted by on 13 Mar 2020

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2 out of 5

Posted by on 14 Jan 2020

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3 out of 5

Posted by on 12 Jan 2020

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5 out of 5
The location was great for getting about also the staff were very helpful. The breakfast was delicious

Posted by on 10 Dec 2019

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5 out of 5
Excellent location good service and wonderful stay

Posted by on 25 Nov 2019

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Comment from Hotel Management

25 Nov 2019 by Ashley

Thank you so much for your review! We are delighted you had a wonderful stay and hope to welcome you back in the near future! Kind Regards, Ashley

2 out of 5
Dirty and dated property in serious need of a deep clean and modernisation

Posted by on 2 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Ashley

Thank you for taking the time to leave your review. Please accept our sincerest apologies regarding the issues you faced. We are working very hard to improve in all areas with staff training and development. We are also working hard to allow us to invest in the property and to improve the overall appearance of the hotel. We hope you will give us another opportunity in the near future so we can show you our improvements and give you a true experience of a stay at the Edinburgh Grosvenor Hotel. Kind Regards, Ashley

4 out of 5
My room was in a block across the street from the main reception area, this was a bit unusual.

Posted by on 17 Sep 2019

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Comment from Hotel Management

17 Sep 2019 by Ashley

Thank you for taking the time to write your review! We hope to welcome you back to the hotel in the near future! Kind Regards, Ashley, Events Executive

1 out of 5
Old property, not properly cleaned.... mold on bath curtains, hairs on bedsheet....

Posted by on 3 Sep 2019

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Comment from Hotel Management

5 Sep 2019 by Ashley

Thank you for your review! We want to extend our sincerest apologies concerning the issues that you faced regarding cleanliness. We pride ourselves in maintaining the highest quality of standards for our customers so we are disappointed to learn that we let you down on this occasion. We are investigating this matter and training will be provided where needed so that this issue is not repeated. We do hope you will give us another opportunity in the near future so we can show you our improvements and give you a true experience of a stay at the Edinburgh Grosvenor Hotel. Kind Regards, Ashley Events Executive

2 out of 5
Our luggage was kept in storage as we arrived early but when we got back later at night it couldn't be found. Was told the night porter would look for it and bring it to the room. 30 minutes later still no sign (it was 12 midnight) so went back to reception. When eventually found was left to take to room myself. Bedroom furniture very outdated, wardrobe door off its hinges, creaky floor and bed.

Posted by on 26 Aug 2019

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3 out of 5
Shower head didn’t fit into the holder when I tried to wedge it in it nearly flooded the whole bathroom

Posted by on 15 Aug 2019

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About the Edinburgh Grosvenor Hotel

Location Grosvenor Street, Edinburgh, Scotland EH12 5EF

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 9 meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 3345 square feet (311 square metres) and includes conference space. The business-friendly Edinburgh Grosvenor Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Smoking is allowed in designated areas at this 4-star Edinburgh hotel.

  • 184 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3345 sq ft of conference space
  • 311 sq. m of conference space
  • Built in 1850
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Offsite parking discounted rates available

Transport

  • Train station: Edinburgh Haymarket Station (0.5 km / 0.3 mi)
  • Metro station: Haymarket Tram Station (0.3 km / 0.2 mi)

Room Amenities

Edinburgh Grosvenor Hotel offers 184 accommodations with a hairdryer and an iron/ironing board. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Edinburgh Grosvenor Hotel has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.00 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edinburgh Grosvenor
  • Edinburgh Hilton
  • Edinburgh Hilton Grosvenor
  • Grosvenor Hilton Edinburgh
  • Hilton Edinburgh
  • Hilton Edinburgh Grosvenor
  • Hilton Grosvenor
  • Hilton Grosvenor Edinburgh
  • Hilton Grosvenor Hotel
  • Hilton Grosvenor Hotel Edinburgh
  • Hilton Edinburgh Grosvenor Hotel Edinburgh
  • Hilton Edinburgh Grosvenor Scotland
  • Edinburgh Grosvenor
  • Hotel Edinburgh Grosvenor Hotel Edinburgh
  • Edinburgh Edinburgh Grosvenor Hotel Hotel
  • Hotel Edinburgh Grosvenor Hotel
  • Edinburgh Grosvenor Hotel Edinburgh
  • Hilton Edinburgh Grosvenor
  • Grosvenor Hotel
  • Grosvenor
  • Edinburgh Grosvenor
  • Edinburgh Grosvenor Hotel Hotel
  • Edinburgh Grosvenor Hotel Edinburgh
  • Edinburgh Grosvenor Hotel Hotel Edinburgh

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.