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4.0 out of 5

"Great views of the city including the castle from rooms facing that way (ours was on the 3rd floor). Lovely, quiet neighbourhood. Bus stop right outsi ... " More

By a verified traveller on Sun 23 Jun 2019

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Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, Non Smoking, View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, Non Smoking (Feature)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Single Beds, Non Smoking (2 Pers)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Edinburgh City West. During your stay, you'll be within walking distance of Scottish National Gallery of Modern Art. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 101 rooms over 6 floors. Each room includes amenities such as free WiFi and digital TV channels.

  • Air-conditioned rooms with 24-hour room service, digital TV and electric kettles
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front-desk safe and a computer
  • On-site recreation includes a playground
  • Guests speak favourably about the location and the breakfast
  • Just a 4-minute drive from Princes Street and 6 minutes from Edinburgh Zoo
  • Pets welcome for a fee (restrictions apply)

Holiday Inn Express Edinburgh City West ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Edinburgh City West

Everyone (7) Couples (3) Family (4) Friends (1)
5 out of 5

Posted by on 7 Jan 2020

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4 out of 5
Great views of the city including the castle from rooms facing that way (ours was on the 3rd floor). Lovely, quiet neighbourhood. Bus stop right outside servicing several buses to the centre in 15 minutes or a 40 minute very picturesque walk.

Posted by on 23 Jun 2019

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Comment from Hotel Management

26 Jun 2019 by Holiday Inn City West Edinburgh

Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn EDINBURGH - CITY WEST.

5 out of 5

Posted by on 6 May 2019

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Comment from Hotel Management

9 May 2019 by HI Edinburgh

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The Holiday Inn is well situated and a good base for exploring all that edinburgh has to offer,the bus stop just infront of the hotel. Staff were very welcoming on arrival. I found the room to be on the small side but perfectly adequate for myself and partner,i found however that there was a cold draft coming from the window and at night time the light from the corridor was shining through the bottom of the door as there was quite a gap and this also let in a bit of a draft so we used one of the bath towels rolled up along the bottom of the door to resolve the light and draft coming in. Breakfast was nice something for everyone,was slightly dissapointed to find there was no potatoe scone on offer as it is renowned on being part of a good scottish breakfast and for visitors staying wanting to enjoy the Scottish experience it would of been nice to have. Over all i enjoyed my stay and would stay again.

Posted by on 6 Apr 2019

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Comment from Hotel Management

9 May 2019 by HI Edinburgh

Thanks for staying with us. We appreciate your feedback!

2 out of 5
The room was two double beds for 4 people, but they charged extra fee! Not happy for that!

Posted by on 18 Feb 2019

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5 out of 5

Lovely hotel with great staff

Pros: Everything
Cons: Nothing
Second time to this hotel love the location , leave car in car park and use the buses ( which are just across the road) to centre of Edinburgh only takes 10 mins . The staff are so pleasant and helpful, llove the bar area and restuarant , we had a evening meal there which was lovely , and the breakfasts were the best. We will be using this hotel every time we stay in Edinburgh again.

Posted by , from Carlisle on 6 Nov 2017

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Comment from Hotel Management

24 Nov 2017 by Livia B, General Manager.

Dear Barbara, thank you for the fantastic review. We love hearing all the great comments about your stay. We look forward to having you back when you are next in town. Warm regards,

3 out of 5

Well positioned close to city centre.

Pros: Position; very helpful staff at front desk; view from the room
Cons: bathroom, including door
Location: just across the street to M&S and Sainsbury
Staff at the front desk are very helpful. A nice view of Edinburgh city from the 4th floor window. Bathroom needs to be refurbished. Hotel may be reached easily

Posted by , from Malta on 1 Aug 2017

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Comment from Hotel Management

22 Aug 2017 by Sandy S, Interim Hotel Manager.

Dear Marco, thank you for the review of your stay at the hotel. I will make sure to pass on your comments to the front desk staff who will be delighted to hear your positive feedback. We hope you will visit us again soon. Kind Regards,

4 out of 5

Fantastic for a weekend away but not for 3 adults

Staff are amazing, hotel and food amazing, prices alittle high but worth it. Only bad thing was we asked for 1 room for 3 adults and the room was rather cramped. Other wise we would really recommend this place

Posted by , from C on 20 Feb 2017

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Comment from Hotel Management

28 Feb 2017 by GMMarcinJ

Hi jade, thanks for review and great to see you enjoyed your stay. If you are looking for more space, I would recommend to book a Mini Suite for your next stay. Sincerely, Marcin Jurczak General Manager

3 out of 5

we actually booked for this hotel and after

we actually booked for this hotel and after a very long were looking forward to getting in the room and exploring Edinburgh. However when we arrived we were told to go to the other hotel near the zoo which was further away and by the time we found it had no time to go into the city. very disappointed. hotel was fine

Posted by on 13 Apr 2013

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5 out of 5
Personnel de l’hôtel très agréable, chambre très propre, hôtel bien situé

Posted by on 9 Aug 2018

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About the Holiday Inn Express Edinburgh City West

Location 107 Queensferry Road, Edinburgh, Scotland EH4 3HL

Renovations + Closures

This property is closed from 2 June 2021 to 31 October 2021 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The family-friendly Holiday Inn Express Edinburgh City West also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star Edinburgh hotel is smoke free.

  • 101 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Edinburgh Haymarket Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Edinburgh City West offers 101 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. A pillow menu is available. Televisions come with digital channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Electric kettle
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a self-service breakfast on weekends from 7:00 AM and 11:00 AM.

Junction Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 20 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Eurocard; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless checkout is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edinburgh City West Holiday Inn
  • Holiday Inn Edinburgh City West
  • Holiday Inn Hotel Edinburgh City West
  • Edinburgh Holiday Inn
  • Holiday Inn Edinburgh City - West Hotel Edinburgh
  • Holiday Inn Edinburgh City - West Scotland
  • Holiday Inn Edinburgh City West Hotel
  • Express Edinburgh City West
  • Holiday Inn Edinburgh City West
  • Holiday Inn Edinburgh City West an IHG Hotel
  • Holiday Inn Express Edinburgh City West Hotel
  • Holiday Inn Express Edinburgh City West Edinburgh
  • Holiday Inn Express Edinburgh City West Hotel Edinburgh

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.