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4.5 out of 5

"Very good hotel in convenient location. Really well maintained rooms - strikes a good balance between modern design and old world charm. My experience ... " More

By a verified traveller on Fri 18 Oct 2019

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Standard Room, Non Smoking (2 BD, 2 Pers)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£206* Per night/room 1 Aug - 2 Aug

Superior Room (Townhouse, 1 Bed)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Room (City)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room (1 Bed)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Kimpton Charlotte Square Hotel, an IHG Hotel. During your stay, you're just a quick walk from Princes Street. Features include free WiFi in public areas, plus 2 restaurants and 2 bars. This 5-star hotel has 199 rooms over 5 floors. Each room includes amenities such as free WiFi and a pillowtop bed.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and fridges
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have great things to say about the comfortable guestrooms and the breakfast
  • Within a 15-minute walk of Princes Street Gardens and Edinburgh International Conference Centre (EICC)
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Kimpton Charlotte Square Hotel, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kimpton Charlotte Square Hotel, an IHG Hotel

Everyone (9) Couples (1) Family (1)
4 out of 5
Very good hotel in convenient location. Really well maintained rooms - strikes a good balance between modern design and old world charm. My experience in the restaurant was disappointing however which shows their kitchen standards need to be brought up to the same 5 star standards as the rest of the hotel.

Posted by on 18 Oct 2019

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5 out of 5
Just a great hotel in a great location, good food and facilities

Posted by on 10 May 2019

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4 out of 5

Posted by on 1 Mar 2019

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5 out of 5

Posted by on 29 Jan 2019

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5 out of 5
Superb, great hotel, location, facilities, service all excellent!

Posted by on 14 Dec 2018

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5 out of 5

Absolutely fantastic experience

The hotel has a cosy yet sophisticated ambience. The staff is definitely what makes the hotel outstanding, they go far and beyond to look after you. Would definitely stay here again. Amazing experience. Thank you!

Posted by , from UK on 21 Apr 2018

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Comment from Hotel Management

21 Apr 2018 by Murray Brand, Front Office Manager

Dear Sadia, Thank you for your recent stay and 5/5 review. I am delighted that you found our team central to creating such a positive stay. We all take great pride in what we do here and comments such as yours really mean a lot to the hotel team. I look forward to welcoming you back to the Principal Charlotte Square. Kind regards, Murray

5 out of 5

Excellent

Cannot fault it. The staff were friendly and positive and the hotel is beautiful.

Posted by on 12 Mar 2018

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Comment from Hotel Management

17 Mar 2018 by Murray Brand, Front Office Manager

Dear Guest, Thank you for your recent visit to us at the Principal Charlotte Square and your 5/5 review. I am thrilled that you found our staff friendly and positive. We take a great deal of pride in providing a level of service that is akin to our design. Kind regards, Murray

4 out of 5

Cool decor, great location!

Situated just at the end of george street, hotel is in prime location! Couldn't be handier to everything. Staff were very pleasant and helpful. Had a family room as there were 3 of us staying (all adults) and sofa turned into double bed. Plenty of space in the room even with extra bed set up. Hotel/room decor was very nice! Only small complaint would be that we had dirty mark on bed sheet, but they were straight up to change bed linen.

Posted by , from edinburgh on 10 Dec 2017

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5 out of 5
Sehr freundliches und hilfsbereites Personal. Frühstück auch sehr gut. Poolbereich/Umkleidebereich war etwas unhygienisch (Fussboden ziemlich dreckig), der Pool an sich jedoch für ein Hotel sehr schön. Zimmer war herzig und perfekt für unseren Aufenthalt in Edinburgh. Würden bei einem weiteren Besuch der Stadt wieder dieses Hotel buchen.

Posted by on 12 Feb 2019

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5 out of 5
Tunnelmallinen, tyylikäs ja trendikäs hotelli Edinburghin New Townissa, Princes Streetin päässä. Hotelli on todella kivasti sisustettu, samaten hotellin yhteydessä sijaitsevat ravintolat. Huoneeni oli Charlotte Squaren puolelle, joka on melko vilkkaasti liikennöity katu. Koska ollaan UK:ssa, ikkunoissa on vain yhdet lasit. Kadulta kuului siis jonkun verran ääniä sisään.

Posted by , from Helsinki on 4 Sep 2018

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Comment from Hotel Management

6 Sep 2018 by Murray Brand, Front Office Manager

Dear Leena, Thank you for your recent stay and review. I am delighted that you had such a wonderful experience with us and I look forward to welcoming you back to Charlotte Square in the future. Kind regards, Murray

About the Kimpton Charlotte Square Hotel, an IHG Hotel

Location 38 Charlotte Square, Edinburgh, Scotland EH2 4HQ

Property Features

Kimpton Charlotte Square Hotel, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Kimpton Charlotte Square Hotel, an IHG Hotel. Parking is available for a fee. This 5-star Edinburgh hotel is smoke free.

  • 199 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Edinburgh Airport (EDI) (13.1 km / 8.1 mi)
  • Train station: Edinburgh Haymarket Station (1.5 km / 0.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Kimpton Charlotte Square Hotel, an IHG Hotel offers 199 forms of accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. This Edinburgh hotel provides complimentary wireless Internet access. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Fridge
  • Electric kettle
  • Hypo-allergenic bedding
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.

BABA – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 16 years old.

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 16 years old. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.95 per person (approximately)
  • Self-parking fee: GBP 35 per night
  • Valet parking fee: GBP 35 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Edinburgh
  • Crowne Plaza Edinburgh Roxburghe
  • Crowne Plaza Roxburghe
  • Crowne Plaza Roxburghe Edinburgh
  • Crowne Plaza Roxburghe Hotel
  • Crowne Plaza Roxburghe Hotel Edinburgh
  • Edinburgh Crowne Plaza
  • Roxburghe Crowne Plaza
  • Roxburghe Crowne Plaza Edinburgh
  • Roxburghe Edinburgh Crowne Plaza
  • Roxburghe Hotel Edinburgh
  • Roxburghe Hotel
  • Roxburghe Edinburgh
  • Roxburghe
  • Hotel Macdonald Roxburghe
  • The Roxburghe Hotel Edinburgh Scotland
  • Macdonald Roxburghe Edinburgh
  • Principal Edinburgh Charlotte Square Hotel
  • Principal Charlotte Square Hotel
  • Principal Edinburgh Charlotte Square
  • Principal Charlotte Square
  • The Roxburghe Hotel
  • Crowne Plaza Edinburgh The Roxburghe
  • The Principal Edinburgh Charlotte Square Scotland
  • Macdonald Roxburghe Edinburgh
  • Roxburghe Hotel Edinburgh
  • Kimpton Charlotte Square Hotel Edinburgh
  • Kimpton Charlotte Square Edinburgh
  • Kimpton Charlotte Square
  • Hotel Kimpton Charlotte Square Hotel Edinburgh
  • Edinburgh Kimpton Charlotte Square Hotel Hotel
  • Hotel Kimpton Charlotte Square Hotel
  • Kimpton Charlotte Square Edinburgh
  • Macdonald Roxburghe Edinburgh
  • Roxburghe Hotel Edinburgh
  • The Principal Edinburgh Charlotte Square
  • The Roxburghe Hotel
  • Crowne Plaza Edinburgh The Roxburghe
  • Principal Edinburgh Charlotte Square
  • Hotel Macdonald Roxburghe
  • Scotland
  • Kimpton Charlotte Square Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.