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"Breakfast not warm, but good choice of food, staff not paying attention to requests. " More

By a verified traveller on Tue 22 May 2018

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Hotel Description

The public transport around Mercure Edinburgh City - Princes Street Hotel gets good marks from our customers. During your stay, you're just a quick walk from Princes Street. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This 3-star hotel has 169 rooms. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • All rooms offer 24-hour room service, LED TVs and hairdryers
  • Free WiFi
  • Enjoy garden views while dining at Scott`s on Princes Street
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Princes Street and Scott Monument

Classic Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£56* Per night/room 3 Nov - 4 Nov

Classic Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Privilege, Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Room, View (Castle View)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Mercure Edinburgh City - Princes Street Hotel ratings based on 31 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure Edinburgh City - Princes Street Hotel

Everyone (15) Couples (4) Business (2) Family (5) Friends (4)
4 out of 5
Very handy for central edinburgh. Typical Princess st accpmmodation

Posted by on 13 May 2019

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Comment from Hotel Management

16 May 2019 by nora

Dear Guest, Thank you very much for your feedback. We are pleased that you enjoyed our fantastic location. We do hope to see you again on your next visit to Edinburgh. Kind regards, Nora Dekany Mercure Edinburgh Princes street hotel

5 out of 5
Amazing view of the castle! Lovely spacious room and huge comfortable bed

Posted by on 29 Apr 2019

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Comment from Hotel Management

9 May 2019 by Nora

Dear Guest, What a great review and we thank you for it. We are pleased that you enjoyed our fabulous location and large bed. We do hope to see you again on your next visit to Edinburgh. Kind regards, Nora Dekany Mercure Edinburgh Princes street hotel

5 out of 5

Posted by on 22 Mar 2019

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Comment from Hotel Management

9 Apr 2019 by nora

Dear Guest, Thank you for staying at the Mercure Edinburgh City Princes Street Hotel and taking the time to review us. We are delighted you enjoyed your stay. Kind Regards, Nora Dekany Mercure Edinburgh Princes street hotel

5 out of 5
Central to everything staff fantastic accommodation comfortable clean could be doing with new furniture lick paint would go again

Posted by on 22 Mar 2019

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Comment from Hotel Management

9 Apr 2019 by nora

Dear Guest, Thank you for staying at the Mercure Edinburgh City Princes Street Hotel and taking the time to review us. We are delighted you enjoyed your stay. Kind Regards, Nora Dekany Mercure Edinburgh Princes street hotel"

5 out of 5
Great hotel, right across from markets and very central for shops and food/drink places

Posted by on 30 Dec 2018

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Comment from Hotel Management

31 Jan 2019 by Myra McKillop

Dear Guest, What a great review and we thank you for it. We are pleased that you enjoyed our fantastic location. We do hope to see you again on your next visit to Edinburgh. Kind regards,

3 out of 5

Posted by on 3 Dec 2018

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Comment from Hotel Management

31 Jan 2019 by Myra McKillop

Dear Guest, Thank you for your comments. We really appreciate you taking the time to write about your experience. We certainly hope to look forward to welcoming you on your next visit to Edinburgh. Kind regards,

4 out of 5
Breakfast not warm, but good choice of food, staff not paying attention to requests.

Posted by on 22 May 2018

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5 out of 5
Stayed one night. Very comfortable standard room. Did not pay for a view of the castle but didn't bargain on the loud aircon fan outside the window, serving the hotel. Otherwise excellent. Didn't eat there, only a wine in the bar. Perfect location for exploring and would stay again.

Posted by on 20 May 2018

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5 out of 5

Traditional hotel in the best location

Pros: The view from the room more than anything
Cons: Perhaps a few things could do with updating
Location: Right smack bang in the middle of Princes St. Location couldn't be more perfect. Everything is handy but if not, the buses and tram are on Princes St
We managed to get room 637 on the 6th floor overlooking the castle and Princes St and Scott Monument and we had a shared balcony which was just the best thing about the room!! Room average size but everything you need.. bathroom great and shower perfect with good toiletries. Tea and coffee and kettle. But the view... you need to stay on 6th or 7th floor to get the balcony... only place I'd want to stay now!!

Posted by , from Newcastle upon Tyne on 7 Jan 2018

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1 out of 5

Hotel close to amenities

Pros: Being in the middle of the city
Cons: A complete upgrade and good cleaners
Location: Xmas market and every aspect of Edinburgh which is a great city
Arrived early or room was not ready which we expected, when we got the room it was to the back and outside our window was a huge air con thing which was very noisy, the room was very dirty and dirty tissues on the floor after complaining we changed our room the next day which was better, I was most annoyed at getting the housekeeping staff knocking on your door to ask if you wanted your room cleaned I would expect my room to be cleaned every day I stay in a hotel overall would not recommend this hotel to anyone, also the toilet facilities on the first floor were disgusting when we complained all we got was sorry but the cleaner went home at 4 so they could not do anything the girl laughed and said the gents toilets are better which I did not expect that reply.

Posted by , from worksop notts on 1 Dec 2017

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About the Mercure Edinburgh City - Princes Street Hotel

Location 53 Princes Street, Edinburgh, Scotland EH2 2DG

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour or ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Mercure Edinburgh City - Princes Street Hotel. This 3-star Edinburgh hotel is smoke free.

  • 169 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Edinburgh (EDI) (13.1 km / 8.1 mi)
  • Train station: Edinburgh Waverley Station (0.5 km / 0.3 mi)
  • Parking:

Room Amenities

Mercure Edinburgh City - Princes Street Hotel offers 169 forms of accommodation with a safe and a hairdryer. LED televisions come with digital channels. Bathrooms include a bath and shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Scott`s on Princes Street – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Scott`s Bar – This bar serves lunch and light fare. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Edinburgh City Princes Street
  • Mercure Edinburgh City Princes Street Hotel
  • Mercure Princes
  • Mercure Princes Hotel
  • Mercure Princes Street Hotel
  • Mercure Princes Street
  • Mercure Edinburgh City - Princes Street Hotel Scotland
  • Mercure Edinburgh City Princes
  • Mercure Edinburgh City - Princes Street Hotel Hotel
  • Mercure Edinburgh City - Princes Street Hotel Edinburgh
  • Mercure Edinburgh City - Princes Street Hotel Hotel Edinburgh

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.