"Hotel central and it certainly felt like it. Very noisy. Could hear everything from rooms next door and in passage way. Did not get a good nights s ... " More

By a verified traveller on Tue 28 Feb 2017

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Hotel Description

The restaurant, Princes Dining Rooms, is open for breakfast, lunch, and dinner. Princes Bar is the hotel's own bar, serving drinks along with lunch and light fare. Other amenities include free WiFi in public areas and laundry facilities. Each morning breakfast is available between 7 AM and 10 AM.

You can enjoy LED TVs with digital channels, and all 169 rooms feature hairdryers, phones, and irons/ironing boards. 24-hour room service, desks, and free toiletries are also available.

Attractions within a 10-minute walk of this 3-star New Town hotel include National Gallery of Scotland and Edinburgh Castle.

At Mercure Edinburgh City - Princes Street Hotel you'll be within steps of popular attractions like Princes Street Gardens and Scott Monument. Highlights at this hotel include a restaurant and in-room free WiFi.

Mercure Edinburgh City - Princes Street Hotel ratings based on 18 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0
3 out of 5

Central to all city amenities.

Pros: Central location.
Hotel central and it certainly felt like it. Very noisy. Could hear everything from rooms next door and in passage way. Did not get a good nights sleep because of thin walls.

Posted by on 28 Feb 2017

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4 out of 5

Edinburgh city hotel

Pros: I like the position of this hotel and the view.
Cons: Mainly the furnishings in the dining room.
Location: It is on Princes Street, the Main Street in the city, close to all amenities and the railway station. There are so many things to do nearby.
The hotel is in an excellent position for visiting Edinburgh. We had a comfortable stay and a good breakfast. The dining room and bar is looking very tatty now and could do with a re-vamp. I stayed there a few years ago and it was scruffy then. However the view from this room is amazing.

Posted by , from northumberland on 27 Feb 2017

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4 out of 5

Perfect located, friendly staff

rooms are small but clean perfect located friendly staff

Posted by on 27 Sep 2016

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3 out of 5

Not thé usuall Mercure standard.

We often use Mercure hotels and I stayed in this hotel about 5 years ago but it is seriosly in need of a facelift. It has a superb location, excellent staff and the most amazing views but my goodness I don't think I have ever seen such filthy worn chairs and tatty carpet in any hotel. Come on Mercury. You can do better.

Posted by , from Scotland on 27 Jul 2016

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Comment from Hotel Management

13 Oct 2016 by James Fraser

Dear Guest, Thank you for taking the time to tell us about your stay. I was very disappointed to read that your room did not meet your expectations. Please allow me to express my sincerest apologies. Kind regards, James Fraser General Manager

3 out of 5

Great location, but unorganised.

The hotel was beautiful, very clean and in a lovely location. My room had a partial view of the Castle. I was however extremely disappointed with the reception staff. They didn't seem to know what they were doing. Chaos!! No organisation when large groups arrived and no consideration that as a single traveller, I was put at the back of the que. There should be n area set aside for large groups arriving, or a dedicated business type checkin. Restaurant staff were efficient.

Posted by on 16 Mar 2015

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5 out of 5

hospital visit

My cousin had a consultation, at The Royal Infirmary Edinburgh and as we are from Greenock we decided to stay overnight at the Mercure, as there was three of us. We were able to get a bedroom with 3 single beds, it was really big beds were a reasonable distance apart room was very clean we had the good fortune to have a front facing room with excellent view of the castle & other beautiful building staff were really very helpful & pleasant, breakfast lovely, can't praise it enough, we had a second occasion to visit the following week and everything was as the first time, would certainly recommend this hotel

Posted by on 10 Mar 2015

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5 out of 5

overnight stay

My cousin had a hospital appointment in Edinburgh infirmary, her sister & I went with her for support, we decided as we had a couple hours traveling, to just stay overnight, I booked this hotel as the reviews were good & its location was just what we were looking for, our stay couldn't have been better, the room which was a three bedroom was really big very clean & comfortableness, the staff were extremely helpful, lovely breakfast, excellent, would go back again hopefully for longer

Posted by on 20 Feb 2015

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4 out of 5

Theatre Weekend

Myself my daughter and my daughter-in-law were in Edinburgh to see the Jersey Boys at the Playhouse, we found the hotel an excellent location for the station, restaurants and the Playhouse, no problem with booking and staff were very friendly in both reception and bar. Hotel is very mixed regarding decor etc. our room was good, clean, and with everything you would expect from a hotel chain. Some public areas need a bit of an upgrade but nothing that would affect your stay unless you are looking for luxury in which case you should be paying more money and going somewhere else. Enjoyed the breakfast and will be booking this hotel again when we go back to Edinburgh.

Posted by on 20 Oct 2014

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4 out of 5

Excellent stay

Very impressed with hotel facilities and staff were very polite and courteous. Excellent location and superb views. Will definitely stay again next year when visiting Edinburgh

Posted by on 1 Apr 2014

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4 out of 5

Comfortable, Clean, Cheap, and Central

This was my second stay at the Mercure hotel in Edinburgh. About a minutes walk from Waverly station, and with access to all local highlights and transport, the Mercure sits in a prime location for a brief or longer stay. The room was on the whole clean, albeit what appeared to be some stains at the top of one of the walls. The bed was comfortable, and other facilities as you would expect. Staff are friendly, but i did find the bar staff speaking to each other and some of the waitresses in their own language (dont know what one it was) to be somewhat unprofessional. I was able to get a double room with an advance booking for four nights for less than two hundred euros. At these prices, it's a no brainer. Recommended.

Posted by on 27 Dec 2013

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About the Mercure Edinburgh City - Princes Street Hotel

Location 53 Princes Street, Edinburgh, Scotland EH2 2DG

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Mercure Edinburgh City - Princes Street Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. This 3-star Edinburgh hotel is smoke free.

  • 169 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Edinburgh (EDI) (13.2 km / 8.2 mi)
  • Train station: Waverly Station, Edinburgh, Scotland, United Kingdom (0.4 km / 0.3 mi)

Room Amenities

Mercure Edinburgh City - Princes Street Hotel offers 169 accommodations with hairdryers and irons/ironing boards. LED televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

Princes Bar – This bar serves lunch and light fare.

Princes Dining Rooms – This restaurant serves breakfast, lunch and dinner.

For a fee, guests can enjoy breakfast daily from 7 AM to 10 AM.

24-hour room service is available.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: GBP 13.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Edinburgh City Princes Street Hotel
  • Mercure Princes Street Hotel
  • Mercure Edinburgh City Princes Street
  • Mercure Princes Street
  • Edinburgh Ramada
  • Mercure Edinburgh City - Princes Street Hotel Scotland
  • Ramada Hotel Edinburgh
  • Ramada Edinburgh

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.