4.1 out of 5

"Good hotel in convenient location, would have rated higher but for some niggly irritations: the bath towels are on an inferior size and quality, ho ... " More

By a verified traveller on Tue 21 Aug 2018

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Hotel Description

Our customers tell us they enjoy Mercure Edinburgh Haymarket's quiet location. During your stay, you're just a quick walk from Edinburgh International Conference Centre (EICC). Free WiFi in public areas, a fitness centre and a bar are available. This 4-star hotel has 110 rooms over 8 floors. Each room includes amenities such as free WiFi and satellite TV channels.

  • Air-conditioned rooms with 24-hour room service, satellite TV and laptop-compatible safes
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a business centre, multilingual staff and a lift
  • On-site recreation includes a fitness centre
  • Guests like the accommodation for the cleanliness, spaciousness and low noise level
  • Just a 4-minute walk from Edinburgh International Conference Centre (EICC) and 7 minutes on foot from Usher Hall
  • Pets welcome for a fee

Comfort Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Comfort Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Mercure Edinburgh Haymarket ratings based on 16 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Edinburgh Haymarket

Everyone (13) Business (1) Friends (1)
3 out of 5

Posted by on 2 Nov 2018

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4 out of 5
Good hotel in convenient location, would have rated higher but for some niggly irritations: the bath towels are on an inferior size and quality, housekeeping neglected to replenish the complimentary tea/coffee, lack of cups for breakfast leading to use of paper ones, pillows very hard with no apparent alternative choice (unlike say a premier Inn)

Posted by , from Corby on 21 Aug 2018

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1 out of 5

Terrible service!!

Cons: Don't overbook rooms!
Turned up to the hotel to find out they were overbooked, and I was being moved to another hotel. Which was very inconvenient considering I booked this hotel for a specific reason. Would never book with this company again.

Posted by , from London on 23 Feb 2018

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4 out of 5

Great stay

Everything was great except the waitress for breakfast were slow serving the food, but otherswise food and hotel were amazing , defo go back there

Posted by , from peterhead on 6 Jan 2018

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4 out of 5

Very uncomfortable

Our stay was extremely uncomfortable as the pillows in the room are soo hard. Children slept with none and the replacements offered were no better so I had to arrange towels as pillows. Reception staff indicated that many people had complained but that as others hadn’t it was down to personal preference and the hotel could not do anything about the discomfort we had experienced for two nights.

Posted by on 18 Dec 2017

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5 out of 5
My stay was very comfortable. and my room was clean and quiet. The staff were very efficient and helpful and in the morning I enjoyed a good breakfast. The hotel is easy to find, a few minutes from the tram which links the airport to the town centre, so perfect for my visit.

Posted by on 18 Oct 2017

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4 out of 5

Nice hotel walking distance from the city centre

Nice hotel, expected twin beds but one was a double and one was a camp bed but both were fine. Clean and modern. Lovely bathroom. Hairdryer didn't work. Bars, restaurants and Tesco express very close by.

Posted by , from london on 3 Oct 2017

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5 out of 5

Edinburgh Old Town

Pros: Staa friendly and check in and out very quick. Hotel was very clean also.
Location: Mums restaurant and Falko Konditormeister coffee shop close by and not to be missed.
Great hotel for exploring the old town and surrounding area.

Posted by on 19 Apr 2017

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5 out of 5

Lovely staff, comfortable room.

What a lovely stay! I'd happily come back, the staff were so accommodating and friendly. Great welcome. The room was modern and well cleaned. Such a lovely stay

Posted by , from london on 19 Jan 2017

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5 out of 5

One of the nicer city-centre hotels.

Pros: good size room and good bathroom.
Location: not too close to centre, parking close by.
Good location not too close to centre, parking close by. A pleasant hotel with good size room and good bathroom. Made very welcome at check-in and dealt with quickly despite the inevitable queue of foreign tourists in front! Breakfast not to expensive and enjoyable.

Posted by , from Potters Bar, Herts on 26 Aug 2016

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Property Features

WiFi is free in public spaces. You'll find a business centre on site. You can enjoy a drink at the bar/lounge. A fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Mercure Edinburgh Haymarket. This 4-star Edinburgh hotel is smoke free.

  • 110 guestrooms or units
  • 8 levels
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Edinburgh (EDI) (11.3 km / 7 mi)
  • Train station: Edinburgh Haymarket Station (0.7 km / 0.5 mi)
  • Parking:

Room Amenities

Mercure Edinburgh Haymarket offers 110 forms of air-conditioned accommodation with laptop-compatible safes and a hairdryer. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower. This Edinburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Films for purchase
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: GBP 5.00 per pet, per night
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this property in advance to reserve a crib (infant bed)/rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No cots (infant beds) available
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.95 for adults and GBP 0 for children (approximately)
  • Pet fee: GBP 5.00 per pet, per night
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Edinburgh Quay Hotel
  • Mercure Quay Hotel
  • Mercure Edinburgh Quay
  • Mercure Quay
  • Mercure Edinburgh Quay Scotland
  • Mercure Edinburgh Haymarket Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.