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4.2 out of 5

"Good hotel in convenient location, would have rated higher but for some niggly irritations: the bath towels are on an inferior size and quality, ho ... " More

By a verified traveller on Tue 21 Aug 2018

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Comfort Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£38* Per night/room 7 Mar - 8 Mar

Comfort Double Room

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 3 Max

Comfort Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the clean rooms at Mercure Edinburgh Haymarket. During your stay, you're just a quick walk from Princes Street. Enjoy features like free WiFi in public areas, plus a fitness centre and a bar. This 4-star hotel has 110 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and satellite TV channels in each room.

  • Air-conditioned rooms with 24-hour room service, satellite TV and hairdryers
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the clean guestrooms and the quiet location
  • Just a 4-minute walk from Edinburgh International Conference Centre (EICC) and 9 minutes on foot from Princes Street
  • Pets welcome for a fee

Mercure Edinburgh Haymarket ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Edinburgh Haymarket

Everyone (14) Couples (1) Business (1) Friends (1)
5 out of 5

Posted by on 11 Dec 2019

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3 out of 5

Posted by on 2 Nov 2018

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4 out of 5
Good hotel in convenient location, would have rated higher but for some niggly irritations: the bath towels are on an inferior size and quality, housekeeping neglected to replenish the complimentary tea/coffee, lack of cups for breakfast leading to use of paper ones, pillows very hard with no apparent alternative choice (unlike say a premier Inn)

Posted by , from Corby on 21 Aug 2018

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1 out of 5

Terrible service!!

Cons: Don't overbook rooms!
Turned up to the hotel to find out they were overbooked, and I was being moved to another hotel. Which was very inconvenient considering I booked this hotel for a specific reason. Would never book with this company again.

Posted by , from London on 23 Feb 2018

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4 out of 5

Great stay

Everything was great except the waitress for breakfast were slow serving the food, but otherswise food and hotel were amazing , defo go back there

Posted by , from peterhead on 6 Jan 2018

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4 out of 5

Very uncomfortable

Our stay was extremely uncomfortable as the pillows in the room are soo hard. Children slept with none and the replacements offered were no better so I had to arrange towels as pillows. Reception staff indicated that many people had complained but that as others hadn’t it was down to personal preference and the hotel could not do anything about the discomfort we had experienced for two nights.

Posted by on 18 Dec 2017

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5 out of 5
My stay was very comfortable. and my room was clean and quiet. The staff were very efficient and helpful and in the morning I enjoyed a good breakfast. The hotel is easy to find, a few minutes from the tram which links the airport to the town centre, so perfect for my visit.

Posted by on 18 Oct 2017

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4 out of 5

Nice hotel walking distance from the city centre

Nice hotel, expected twin beds but one was a double and one was a camp bed but both were fine. Clean and modern. Lovely bathroom. Hairdryer didn't work. Bars, restaurants and Tesco express very close by.

Posted by , from london on 3 Oct 2017

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5 out of 5

Edinburgh Old Town

Pros: Staa friendly and check in and out very quick. Hotel was very clean also.
Location: Mums restaurant and Falko Konditormeister coffee shop close by and not to be missed.
Great hotel for exploring the old town and surrounding area.

Posted by on 19 Apr 2017

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5 out of 5

Lovely staff, comfortable room.

What a lovely stay! I'd happily come back, the staff were so accommodating and friendly. Great welcome. The room was modern and well cleaned. Such a lovely stay

Posted by , from london on 19 Jan 2017

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. There's an onsite business centre. You can enjoy a drink at the bar/lounge. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Mercure Edinburgh Haymarket. This 4-star Edinburgh hotel is smoke free.

  • 110 guestrooms or units
  • 8 levels
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Edinburgh Airport (EDI) (11.4 km / 7.1 mi)
  • Train station: Edinburgh Haymarket Station (0.7 km / 0.5 mi)

Room Amenities

Mercure Edinburgh Haymarket offers 110 forms of air-conditioned accommodation with laptop-compatible safes and a hairdryer. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Films for purchase
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 5.00 per pet, per night
  • Maximum 1 per roomService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.95 per person (approximately)
  • Pet fee: GBP 5.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Edinburgh Quay Hotel
  • Mercure Quay Hotel
  • Mercure Edinburgh Quay
  • Mercure Quay
  • Mercure Edinburgh Quay Scotland
  • Mercure Edinburgh Haymarket Hotel
  • Mercure Edinburgh Haymarket Hotel
  • Mercure Edinburgh Haymarket Edinburgh
  • Mercure Edinburgh Haymarket Hotel Edinburgh

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.