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4.2 out of 5

"Good hotel in convenient location, would have rated higher but for some niggly irritations: the bath towels are on an inferior size and quality, ho ... " More

By a verified traveller on Tue 21 Aug 2018

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Comfort Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£84* Per night/room 22 May - 23 May

Comfort Double Room

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 3 Max

Comfort Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Mercure Edinburgh Haymarket's quiet location gets high marks from our customers. During your stay, you're just a quick walk from Princes Street. Enjoy features like free WiFi in public areas, plus a gym and a bar. This 4-star hotel has 110 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and satellite TV channels in each room.

  • Air-conditioned accommodations with 24-hour room service, satellite TV and ironing boards
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests speak favourably about the helpful staff and the location
  • Within a 10-minute walk of Princes Street and Usher Hall

Mercure Edinburgh Haymarket ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Edinburgh Haymarket

Everyone (14) Couples (1) Business (1) Friends (1)
5 out of 5

Posted by on 11 Dec 2019

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3 out of 5

Posted by on 2 Nov 2018

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4 out of 5
Good hotel in convenient location, would have rated higher but for some niggly irritations: the bath towels are on an inferior size and quality, housekeeping neglected to replenish the complimentary tea/coffee, lack of cups for breakfast leading to use of paper ones, pillows very hard with no apparent alternative choice (unlike say a premier Inn)

Posted by , from Corby on 21 Aug 2018

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1 out of 5

Terrible service!!

Cons: Don't overbook rooms!
Turned up to the hotel to find out they were overbooked, and I was being moved to another hotel. Which was very inconvenient considering I booked this hotel for a specific reason. Would never book with this company again.

Posted by , from London on 23 Feb 2018

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4 out of 5

Great stay

Everything was great except the waitress for breakfast were slow serving the food, but otherswise food and hotel were amazing , defo go back there

Posted by , from peterhead on 6 Jan 2018

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4 out of 5

Very uncomfortable

Our stay was extremely uncomfortable as the pillows in the room are soo hard. Children slept with none and the replacements offered were no better so I had to arrange towels as pillows. Reception staff indicated that many people had complained but that as others hadn’t it was down to personal preference and the hotel could not do anything about the discomfort we had experienced for two nights.

Posted by on 18 Dec 2017

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5 out of 5
My stay was very comfortable. and my room was clean and quiet. The staff were very efficient and helpful and in the morning I enjoyed a good breakfast. The hotel is easy to find, a few minutes from the tram which links the airport to the town centre, so perfect for my visit.

Posted by on 18 Oct 2017

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4 out of 5

Nice hotel walking distance from the city centre

Nice hotel, expected twin beds but one was a double and one was a camp bed but both were fine. Clean and modern. Lovely bathroom. Hairdryer didn't work. Bars, restaurants and Tesco express very close by.

Posted by , from london on 3 Oct 2017

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5 out of 5

Edinburgh Old Town

Pros: Staa friendly and check in and out very quick. Hotel was very clean also.
Location: Mums restaurant and Falko Konditormeister coffee shop close by and not to be missed.
Great hotel for exploring the old town and surrounding area.

Posted by on 19 Apr 2017

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5 out of 5

Lovely staff, comfortable room.

What a lovely stay! I'd happily come back, the staff were so accommodating and friendly. Great welcome. The room was modern and well cleaned. Such a lovely stay

Posted by , from london on 19 Jan 2017

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. There's an onsite business centre. You can enjoy a drink at the bar/lounge. A fitness centre, multilingual staff, and concierge services are also featured at the eco-friendly Mercure Edinburgh Haymarket. This 4-star Edinburgh hotel is smoke free.

  • 110 guestrooms or units
  • 8 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Edinburgh Haymarket Station (0.7 km / 0.5 mi)

Room Amenities

Mercure Edinburgh Haymarket offers 110 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower. This Edinburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Films for purchase
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.95 per person (approximately)
  • Off site parking fee: GBP 10 per day (0.8 mi away; open 6:00 AM to midnight)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Edinburgh Quay Hotel
  • Mercure Quay Hotel
  • Mercure Edinburgh Quay
  • Mercure Quay
  • Mercure Edinburgh Quay Scotland
  • Mercure Edinburgh Haymarket Hotel
  • Mercure Edinburgh Haymarket Hotel
  • Mercure Edinburgh Haymarket Edinburgh
  • Mercure Edinburgh Haymarket Hotel Edinburgh

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.