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"No room service. The duty manager ( old lady) unfriendly on 2nd night I was staying. She is horrible and fierce to me. @@ I didn’t expect this she doi ... " More

By a verified traveller on Tue 01 Aug 2023

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Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£156* Per night/room 23 Apr - 24 Apr

Family Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Murrayfield Hotel. During your stay, you're just a quick walk from Murrayfield Stadium. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at The Bothy Restaurant
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and 2 meeting rooms
  • Guests like the restaurant and breakfast
  • Just a 3-minute walk from Murrayfield Stadium and a 5-minute drive from Princes Street

Murrayfield Hotel ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Murrayfield Hotel

Everyone (9) Couples (7) Business (2) Family (2) Other (1) Friends (1)
3 out of 5
No room service. The duty manager ( old lady) unfriendly on 2nd night I was staying. She is horrible and fierce to me. @@ I didn’t expect this she doing this to the customer.

Posted by on 1 Aug 2023

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Comment from Hotel Management

13 Aug 2023 by Cameron Baxter, General Manager

We're sorry to hear that your experience with our hotel didn't meet your expectations. We apologize for any inconvenience caused by the lack of room service during your stay. Additionally, we're very concerned to hear about your experience with our duty manager. We aim to provide the highest level of customer service to our guests and we're sorry that we fell short in this instance. We would like to assure you that we will address this issue with the duty manager and all members of our team to ensure that our guests are treated with the utmost respect and professionalism. We hope that you will consider staying with us again in the future, as we would welcome the opportunity to make sure your next stay meets and exceeds all your expectations.

4 out of 5
The hotel is lovely. Clean and tidy. Well presented and modern. The staff are friendly and helpful. The only issue we had was the toilet didn’t work in the en suite. It wasn’t fixed until the following day so we had no loo to use. It was clearly broken when we entered the room so it should have been picked up on by the housekeepers. However, the price of our room was adjusted and the manager did apologise. I would happily stay here again as everything else was really nice. The location is perfect too.

Posted by on 2 Nov 2019

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Comment from Hotel Management

30 Nov 2019 by Manager

Dear Anonymous Thank you very much for your review and once again apologise for the situation with the toilet and we look forward to seeing you again in the future. Kind regards

5 out of 5
Nice Hotel, very clean, a very big room and bathroom

Posted by on 18 Dec 2018

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4 out of 5
A very clean well presented room that was much smaller than expected. The bathroom was microscopic and difficult to move in. The staff were outstanding and very friendly. We did eat in the restaurant one night. Overall I would say the hotel is overpriced for what you get.

Posted by , from Cambridgeshire on 19 Sep 2018

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4 out of 5

Nice hotel spoilt by terrible breakfast

Good comfortable room but, very badly let down by really bad experience every day at breakfast!!! Coming down to breakfast at 8-30am and finding already running out of breakfast items and when querying told there was no more is unacceptable!!! The standard of the cooked breakfast was far below what should be acceptable often lukewarm and un appetising!!!! Not once did any staff even apologise. This hotel has a lot going for it but, unfortunately badly let down by its catering!!!!!!

Posted by , from Suffolk on 14 Apr 2018

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2 out of 5

High potential but felt let down

Pros: Staff and service
Cons: can you update the website to show the smallest rooms at an angle that better shows the size
Location: The hotel is a stones throw from Murrayfield rugby stadium and Ice rink
We booked the Murrayfield for a weekend stay as we liked what we saw from the website. Please note the room rate did not include breakfast. The biggest disapointment was our room, it was so small that only one person could move around while the other had to sit on the bed. The bathroom which was very clean had nowhere to hang your clothes, so you had to undress in the small room with only one tiny chair for you to lay your clothes, failing that you could undress and hang your clothes in the wardrobe. Tea and coffee facilites were also stored in the wardobe as there was no room for them on the small shelf that contained the hotel information booklets etc, On the plus side, the food was of a high standard as was the service. it was fairly pricey though. On Friday / Saturday night there was live entertainment which was also very good. The Bar was well stocked and very reasonably priced.

Posted by , from Fife on 12 Sep 2017

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5 out of 5

Staff group booking

Fab hotel . Booked as a group for staff night out . No tea making facilities or kettle in our room although everyone else's room had them . Over all very good location and spotlessly clean . Beds very comfortable . Would use again

Posted by on 22 Dec 2015

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3 out of 5

3 night stay

Room was clean. Very small. Had a meal in hotel food ok staff friendly Breakfast ok Bar staff could do with relaxing a bit and converse with customers. Went in to bar on two nights -no one in it except myself. Leak from radiator in hallway upstairs -a big stain on carpet.

Posted by on 3 Nov 2015

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4 out of 5

smart booking

Good value for money. Great location, 30min walk from the center or a 10min ride by bus, and 45min to Portobello seaside. Staff very helpful, room cleaned every day. Quiet room even if we were sat just above the bar and at the front. The bed was amazing, i love the mattress and the comfy pillows. Recommend

Posted by on 4 Feb 2015

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5 out of 5
Très bel hôtel, chambres rénovées avec goût, petit-déjeuner varié et complet. Très calme et à proximité du bus et du tram.

Posted by on 19 Apr 2023

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Comment from Hotel Management

11 May 2023 by Reception

Thank you for leaving us a review; we hope to see you again soon!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly Murrayfield Hotel also features a terrace, a garden, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. This 4-star Edinburgh hotel is smoke free.

  • 44 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Edinburgh Haymarket Station (1.7 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Murrayfield Hotel offers 44 accommodations with a safe and complimentary bottles of water. Premium digital televisions are provided. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. This Edinburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.

The Bothy Restaurant – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.00 for adults and from GBP 5.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Murrayfield
  • Murrayfield Hotel
  • Murrayfield Hotel And House Edinburgh, Scotland
  • Murrayfield Hotel And Lodge
  • Murrayfield Hotel Edinburgh
  • Hotel Murrayfield Hotel Edinburgh
  • Edinburgh Murrayfield Hotel Hotel
  • Hotel Murrayfield Hotel
  • Murrayfield Hotel Edinburgh
  • Murrayfield Edinburgh
  • Murrayfield Hotel Hotel
  • Murrayfield Hotel Edinburgh
  • Murrayfield Hotel Hotel Edinburgh

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.