4.6 out of 5

"Nice comfortable hotel which has been extended with a lot of thought. Some items are obviously expensive but have been chosen for looks rather than en ... " More

By a verified traveller on Sun 04 Jun 2017

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Hotel Description

Our customers tell us they can't get enough of Norton House Hotel & Spa's central location. During your stay, you'll be close to Royal Highland Centre. Enjoy features like free WiFi in public areas, plus 2 coffee shops/cafés and a full-service spa. Built in 1840, this 4-star hotel has 83 rooms over 3 floors. Free WiFi and LCD TVs are available in all rooms.

  • All rooms offer 24-hour room service, LCD TVs and DVD players
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at The Brasserie, a brasserie with garden views
  • Breakfast is offered for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with body scrubs, body wraps or aromatherapy at Norton House Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have good things to say about the accommodation, from spaciousness and overall comfort to nice bathrooms and low noise level
  • 8 minutes by car from Royal Highland Centre and 15 minutes from Edinburgh Zoo

Classic Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£105 per night

Feature Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Norton House Hotel & Spa ratings based on 15 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Norton House Hotel & Spa

Everyone (6) Couples (4) Family (4) Other (1)
5 out of 5
We stayed in the hotel overnight after my sons wedding. Room was large, nicely furnished and very comfortable. Breakfast next morning was in the conservatory section of the restaurant where wedding guests were all directed to the same area away from other hotel guests in main section. This was nice as we could all meet and chat about the wedding without taking over the restaurant. Food and service at breakfast was also first class. Enfoyed our stay.

Posted by on 12 Apr 2019

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Comment from Hotel Management

15 Apr 2019 by Iona

Many thanks for taking the time to post such a lovely review following your son's wedding. We are so pleased to hear you had such a great experience. We hope to welcome you and your family again soon!

1 out of 5
Very tired and dated Pool was freezing cold, changing rooms were dirty and the room shower only had a boiling hot or freezing cold setting

Posted by on 22 Jan 2019

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Comment from Hotel Management

23 Jan 2019 by Iona

Thank you for your review. Whilst I am disappointed to read that our usual high standards were not in place during your stay, please be assured that your comments will be passed on to the Health Club team. Our swimming pool area has just undergone a full refurbishment in the last month, so I am confident that should you return, your faith in Norton House Hotel & Spa will be fully restored.

5 out of 5
nice hotel in great location,nice rooms,and great gym and pool.

Posted by , from brighton. uk on 11 Sep 2018

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Comment from Hotel Management

12 Sep 2018 by Chris Monks

Thank you for your valued feedback. It is very much appreciated. Kind regards, Chris Monks

5 out of 5

Good Country House type hotel to west of Edinburgh

Nice comfortable hotel which has been extended with a lot of thought. Some items are obviously expensive but have been chosen for looks rather than engineering excellence. Lots of pleasant staff who do their best to make an excellent stay. A number of long corridors mean that you need to be fairly fit but lifts are provided where required.

Posted by on 4 Jun 2017

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Comment from Hotel Management

30 Jun 2017 by Chris Monks

Thank you for providing feedback. It is very much appreciated. Kind regards, Chris

5 out of 5

Quality hotel with excellent staff

Pros: The overall look and feel of the hotel.
Cons: The room's windows were drafty but the curtains helped block this
I hadn't realised that the hotel is part of the Handpicked Hotel group and so it was a lovely surprise when we got to the hotel to find I had chosen such a nice hotel at the last minute. The staff were friendly and professional and the room beautiful.

Posted by , from sheffield on 23 Dec 2016

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Comment from Hotel Management

21 Feb 2018 by Chris Monks

Thank you for your feedback. It is very much appreciated. Kind regards Chris Monks

5 out of 5

Collecting family member from Airport

Would love to go back to this hotel . Love it. Would certainly recommend it

Posted by on 13 Apr 2016

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5 out of 5

1 overnight stay at Norton House

Loved our stay at Norton House. Lovely hotel, so pleased that we chose to book there. Staff were lovely and very courteous and helpful. We had a classic room, which was very clean and great decor - comfy bed and pillows, slept brilliantly. Used the leisure facilities - which we thought were great (gym and pool, hydro-pool etc). On our return journey we realised that my partner left his jacket by accident, needn't have worried about it as on reporting the loss they reported that they had found it and would post it on - so big thank you to whoever it was that found it for us and to all other staff that helped us enjoy our stay! We will definitely return.

Posted by on 11 Apr 2016

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5 out of 5

Once night stop for spa break

Excellent hotel to stay in but i think it needed a music player in the room though as there was a DVD player but who carries them with them nowadays! Only one music channel to listen to on the freeview! Good choice of food, although expensive when it didn't need to be, our waiter didn't have very good English when we asked him what an item was on the menu! Room was clean, bed was very comfy, ground were well maintained and clean and tidy. The spa experience was very good and we really liked the relaxation room where both of us feel asleep so easily. Having a pool in the hotel is a brilliant idea, when it's not too busy, and having both a sauna and steam room was great for choice where I wanted to go in the sauna and she wanted to go in the stream room. We both really enjoyed ourselves in the hydrotherapy pool and didn't want to get out!! Would recommend and I would go back again.

Posted by on 22 Mar 2016

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4 out of 5

A biased four stars

I guess I fell in love with the place about 7 years ago at a friends wedding. The staff overally very friendly and attentive.. Had an incident with housekeeping, my room cleaned when I had clearly indicated that I didn't want it to.. But these things happen. The location is perfect if you want to just chill out and relax so not so good if you wanna be active in the city centre, for me it suited my requirements. Dinning at the hotel was good,enjoyed my mills. The spa experience is recommended and that was one of my reasons for this particular booking. One thing is that the bar area has limited seating so a bit of an issue on a busy day..

Posted by on 8 Jan 2015

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5 out of 5

Hotel Grand Luxe pour prix raisonnable

Pros: Le centre de bien être, vraiment TOP ! le buffet petit déjeuner
Cons: Avoir des barmans tous au même niveau et des whisky a prix plus raisonnable.
Location: C'est a 5 minutes de l'aéroport en voiture, et on se retrouve dans la campagne écossaise. C'est un bon moyen pour rayonner dans la région. P+R a 5 min
J'étais sceptique quant à l'hôtel au vu du prix payé, mais nous n'avons pas été déçus. L'hôtel a un charme british incroyable, le personnel est aux petits soins, et les équipements sont impressionnants. Le centre de bien être, même s'il faut sortir de l'hôtel pour y accéder, est très bien équipé et immense, et surtout inclus dans le prix de la chambre. Tout comme le petit-déjeuner qui est un buffet très bien fourni et fort appétissant. Le bar est un endroit où il fait bon se reposer et siroter un whisky (mais fort cher au demeurant). Par contre, Barman changeant et parfois on tombe moins bien... Le resto est très bien, mais la carte est la même tous les jours et ça manque donc de renouvellement, mais c'est vraiment pour chipoter :)

Posted by , from GEX on 4 Nov 2017

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Comment from Hotel Management

8 Nov 2017 by Chris Monks

Merci pour votre avis. C'est très apprécié. Sincères amitiés Chris Monks

About the Norton House Hotel & Spa

Location Ingliston, Newbridge, Scotland EH28 8LX

Property Features

Norton House Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, along with 2 coffee shops/cafés. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A hot tub, a sauna, and spa services are also featured at the business-friendly Norton House Hotel & Spa. This 4-star Newbridge hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • 2 coffee shops
  • Built in 1840
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Fridge
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking

Transport

  • Airport: Edinburgh (EDI) (5.7 km / 3.5 mi)
  • Train station: Edinburgh Gateway Station (7 km / 4.3 mi)
  • Parking: Free extended parking

Room Amenities

Norton House Hotel & Spa offers 83 forms of accommodation with DVD players and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a complimentary bathrobe, designer toiletries, complimentary toiletries and a hairdryer. This Newbridge hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

The Brasserie – This brasserie overlooks the garden. Reservations are required.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals nearby
  • Waterskiing nearby
  • Golfing nearby
  • Fitness classes on site
  • Ski lessons available nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Norton House Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Noise-free rooms not guaranteed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Norton House Hotel Newbridge
  • Norton House Hotel
  • Norton House Newbridge

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.