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4.0 out of 5

"The bed was not very comfortable, it was very lumpy, but I slept most of the night as I was very tired so it can't have been that bad. Somebody stole ... " More

By a verified traveller on Mon 19 Aug 2019

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Twin Room (Single Use)

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Single Room, Ensuite

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Twin Room, Ensuite

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Single Room, Shared Bathroom

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Hotel Description

The free breakfast at Pollock Halls gets good marks from our customers. During your stay, you're just a quick walk from Royal Commonwealth Pool. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This 3-star hostel has 2000 rooms. Each room includes amenities such as free WiFi and cable TV channels.

  • All rooms offer cable TV, coffee/tea makers and showers
  • Free full breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a conference centre and a gift shop
  • Guests speak favourably about the location and the value of their stay
  • Just a 4-minute drive from Royal Mile and a few minutes from Palace of Holyroodhouse

Pollock Halls ratings based on 21 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pollock Halls

Everyone (14) Business (1) Couples (1) Students (1) Family (1) Other (1) Friends (2)
5 out of 5

Posted by on 26 Aug 2019

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4 out of 5
The bed was not very comfortable, it was very lumpy, but I slept most of the night as I was very tired so it can't have been that bad. Somebody stole my "do not disturb" sign on my first day which was a bit whacky.

Posted by on 19 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Robert Kitzinger

Dear Guest, Thank you for taking the time to review Pollock Halls following your stay. I am sorry you experienced during your stay which has been shared with the relevant teams for investigation. We are already in the process of replacing the mattresses to improve the comfort of our guests. Hopefully on your next visit you will be able to take advantage. Best wishes, Robert Kitzinger

4 out of 5
I liked that it was close to several places of interest and very affordable for this time of the year in the city

Posted by on 18 Aug 2019

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Comment from Hotel Management

25 Aug 2019 by Robert Kitzinger

Dear Guest, Thank you for your review and positive comments. I have shared the feedback with the team to ensure we exceed our standards and hopefully we will see you again soon. Best wishes, Robert Kitzinger

5 out of 5
I have stayed here many times during the Fringe. It is basic student accommodation. Having said that, I had an ensuite room, with plenty of tea coffee, milk etc and a kettle. A huge canteen provides an all you can eat inclusive breakfast. The atmosphere there is chaotic but it is very good value. The campus is well served by local buses. There is is well equipped shop which is open late and with the friendliest staff .

Posted by on 16 Aug 2019

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Comment from Hotel Management

25 Aug 2019 by Robert Kitzinger

Dear Guest, Thank you very much for your review and very valuable feedback. I have shared this with all the team to ensure we continue to delight our guests and we look forward to welcome you back in the future. Kindest regards, Robert Kitzinger

4 out of 5
Parking onsite in near central Edinburgh is great. Excellent breakfast options.

Posted by on 3 Aug 2019

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Comment from Hotel Management

10 Aug 2019 by Robert Kitzinger

Dear Guest, Many thanks for your review and feedback which is very important to us to ensure we continue to delight our guests. Best wishes, Robert Kitzinger Head of Hotel Operations

5 out of 5
staff were very good and very helpful nothing was to much trouble i will gladly go back again a always a good breakfast to start the day of right good value for money

Posted by on 26 Jul 2019

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Comment from Hotel Management

11 Sep 2019 by Connel Burnett

Dear Richard, Thank you so much for your kind words and excellent score following your stay. I am delighted to read such positive comments about our staff and I am pleased you enjoyed the breakfast. I hope you had an enjoyable visit to Edinburgh and we look forward to welcoming you back again soon. Kind Regards, Connel Burnett Customer Services Manager

4 out of 5
Having stayed at Pollock Halls several times during the Fringe Festival, I knew what to expect. It's student accommodation. The room was simple, basic and clean but there are shared bathrooms, which strangely always seem to be vacant . There were two just outside my room. Breakfast is included and there is a vast buffet area with a great choice of food. There is a cash machine and a shop which stays open until midnight. Frequent buses to the city centre stop a couple of minutes' walk away at the Commonwealth Pool.There's also a a bar and restaurant on site . The real plus is that it is far cheaper than any of the other hotels during August.

Posted by , from Hampshire on 27 Aug 2018

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4 out of 5

Good for fringe

Very convenient for all fringe venues. Ideal for lone traveller

Posted by on 26 Aug 2018

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3 out of 5
The team on reception were very helpful upon arrival. The breakfast buffet was very good. Our room was not cleaned one day, and despite following instructions for clean towels, we didn’t receive these until the last day. We arrived back late both days we realised these things, so felt too tired and exhausted to complain at reception. The beds were probably the most uncomfortable beds we had ever slept in with each morning waking to either a numb hip or a painful back. The toilet seat was broken. For the price, I would pay slightly more for a mediocre hotel. My expectations weren’t huge but was very disappointed with this stay. For a night, fine but four nights was a painful stretch. We won’t be revisiting.

Posted by , from London on 25 Aug 2018

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4 out of 5
Very handy for events we were attending and clean and nice breakfast

Posted by on 18 Aug 2018

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

The property is closed between 5 November and 25 May.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces. Pollock Halls also features gift shops/news stands, a garden, and a picnic area. This 3-star Edinburgh hostel is smoke free.

  • 2000 guestrooms or units
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Edinburgh (EDI) (23.2 km / 14.4 mi)
  • Train station: Edinburgh Waverley Station (2.9 km / 1.8 mi)

Room Amenities

Pollock Halls offers 2000 forms of accommodation with coffee/tea makers and free toiletries. Televisions come with cable channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)

Food & Drink

Guests are served a free full breakfast.

Pollock Halls has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Hotel Names

  • Edinburgh First Pollock Halls
  • Pollock Halls
  • Pollock Halls Edinburgh First
  • Pollock Halls House
  • Pollock Halls House Edinburgh First
  • Edinburgh First Hotel
  • First Hotel Edinburgh
  • Pollock Halls - Edinburgh 1st
  • Pollock Halls - Edinburgh First Hotel Edinburgh
  • Pollock Halls - Edinburgh First Scotland
  • Pollock Halls Hostel Edinburgh
  • Pollock Halls Hostel
  • Pollock Halls Edinburgh
  • Pollock Halls - Edinburgh First Hotel
  • Pollock Halls Edinburgh
  • Pollock Halls Hostel/Backpacker accommodation
  • Pollock Halls Hostel/Backpacker accommodation Edinburgh
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.