4.5 out of 5

"All you can expect for a 5* establishment, only couple of issues: - bath tap was not working, we didn't have time to report it until we checked out ... " More

By a verified traveller on Mon 12 Mar 2018

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Hotel Description

Our customers tell us they can't get enough of the bar at Sheraton Grand Hotel & Spa, Edinburgh. During your stay, you're just a quick walk from Usher Hall. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 1985, this 5-star hotel has 269 rooms over 7 floors. All rooms offer free WiFi and deep-soaking bathtubs.

  • Air-conditioned rooms with deep-soaking bathtubs, separate dining areas and 24-hour room service
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages, Ayurvedic treatments or mud baths at One Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a sauna and aerobics classes
  • Guests speak favourably about the proximity to shopping and the central location
  • Within a 10-minute walk of Edinburgh Gin Distillery and The Meadows

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£322 per night

Club Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Single Beds, View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Club Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Grand Hotel & Spa, Edinburgh ratings based on 17 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Grand Hotel & Spa, Edinburgh

Everyone (9) Couples (5) Family (1)
5 out of 5
Having a Club room allows you to use the Spa which is fantastic with lots of options. It also allows you to use the club lounge which has food and drink available at no cost.

Posted by on 7 May 2019

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5 out of 5

Posted by on 11 Feb 2019

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5 out of 5

Posted by on 11 Feb 2019

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5 out of 5

Posted by on 21 Aug 2018

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5 out of 5

Nice hotel

Cons: Indications to location of pool and sauna.
All you can expect for a 5* establishment, only couple of issues: - bath tap was not working, we didn't have time to report it until we checked out - our breakfast table got hijacked! Overall, very pleased with the week-end spent in the hotel.

Posted by , from AB123DY on 12 Mar 2018

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5 out of 5

Brilliant hotel and great location

Fab hotel, stay was great and upgraded to club lounge room , facilities were excellent and the staff were friendly and helpful, it’s a great location to access shops, restaurants and bars.

Posted by , from gateshead on 21 Feb 2018

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5 out of 5

Absolutely immaculate room and super comfy bed....

Pros: Absolutely immaculate room and super comfy bed....
Cons: The Bar area...
Absolutely immaculate room and super comfy bed....

Posted by , from Maidenhead on 15 Oct 2017

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4 out of 5

Nice

Nice enough,reasonably priced for location.Car parking should be free but again not too expensive.Would stay again

Posted by , from dundee on 30 Nov 2016

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5 out of 5

Castle view room at Sheraton

Location: The hotel is very central so everything you want to visit is within walking distance.
We loved our stay at Sheraton. We had a Castle Suite so the view was beautiful. We enjoyed the spa facilities (but do have in mind that if you want a treatment you have to book ahead of arrival, they were fully booked). The hotel has a swimming pool and sauna, but the Spa has more facilities and the treatments. To use the Spa facilities we had to pay an extra 30 pounds per person, but that was fine. What didn't make sense for us was to pay an extra 5 pounds to upgrade our breakfast to include hot food. I've never been to a hotel that does that. Our room was already very expensive, asking for another 5 pounds sounds weird. And we had to upgrade, because the cold food didn't really have any vegan options, so we wanted the baked beans and mushrooms. The food was very good anyway. And the staff was very helpful for our dinners where the chef had to cook something specially for us, as again there were no vegan foods in the menu.

Posted by , from London on 24 Nov 2016

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5 out of 5

Lovely weekend away in fab hotel

Great Castle View Room - plenty of space - hotel staff were friendly & attentive although we only used the bar!

Posted by on 17 Nov 2015

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About the Sheraton Grand Hotel & Spa, Edinburgh

Location 1 Festival Square, Edinburgh, Scotland EH3 9SR

Property Features

Sheraton Grand Hotel & Spa, Edinburgh offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 16636 square feet (1546 square metres) and includes conference rooms. A sauna, spa services, and a terrace are also featured at the luxury Sheraton Grand Hotel & Spa, Edinburgh. Parking is available for a fee. This 5-star Edinburgh hotel is smoke free.

  • 269 guestrooms or units
  • 7 levels
  • 16636 sq ft of conference space
  • 1546 sq. m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Edinburgh (EDI) (12.6 km / 7.8 mi)
  • Train station: Edinburgh Haymarket Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Grand Hotel & Spa, Edinburgh offers 269 forms of air-conditioned accommodation with minibars and coffee/tea makers. This accommodation offers separate dining areas. Beds feature premium bedding. 94-cm LCD televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Dining room
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

One Square – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

One Square – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site

Spa Services

One Spa has 17 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 17
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Mud bath in spa
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 22 for adults and GBP 5.99 for children (approximately)
  • Self-parking fee: GBP 15 per night
  • Facilities fee: GBP 35 per person and includes use of:

  • – Spa tub
    – Spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Grand Hotel Edinburgh
  • Sheraton Grand Hotel
  • Sheraton Grand Edinburgh
  • Sheraton Grand
  • Sheraton Spa Edinburgh
  • Sheraton Grand Hotel & Spa Edinburgh, Scotland
  • Sheraton Edinburgh
  • Edinburgh Sheraton Spa
  • Sheraton Grand Hotel And Spa
  • Edinburgh Grand Hotel Sheraton

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.