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4.1 out of 5

"Very modern studios with everything needed there. Great customer service and location fab with most things within 15 min walk. " More

By a verified traveller on Mon 23 Dec 2019

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Standard Apartment, 1 Bedroom (Open Plan)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£68* Per night/room 4 Dec - 5 Dec

Standard Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms (sleeps 5)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms (Open Plan)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Standard Apartment, 1 Bedroom (Sleeps 4)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Town House

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Hotel Description

Staycity Aparthotels West End's proximity to the airport gets high marks from our customers. During your stay, you're just a quick walk from Edinburgh International Conference Centre. Enjoy features like free WiFi in public areas, plus laundry facilities and self-parking (surcharge). Built in 2011, this 4-star apartment building has 144 apartments over 5 floors. Each apartment includes amenities such as free WiFi and a kitchen.

  • Each apartment offers a kitchen, a washer/dryer and digital TV
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include locker space, laundry facilities and multilingual staff
  • Guests have great things to say about the overall condition of the property and the size of the guestrooms
  • Within a 10-minute walk of Edinburgh International Conference Centre and FountainPark

Staycity Aparthotels West End ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Staycity Aparthotels West End

Everyone (6) Couples (2) Business (1) Family (10) Friends (2)
5 out of 5

Posted by on 5 Jan 2020

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Comment from Hotel Management

6 Jan 2020 by Jason

Dear Guest, Thank you for taking the time to review your recent stay with us. I am delighted to see that you enjoyed your stay with us. Thank you once again for choosing Staycity Edinburgh. Kind Regards, Jason

5 out of 5
Very modern studios with everything needed there. Great customer service and location fab with most things within 15 min walk.

Posted by on 23 Dec 2019

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Comment from Hotel Management

23 Dec 2019 by Jessica

Dear Anonymous, Thank you for taking the time to review your stay with us. I am delighted to see that you enjoyed your time with us and found the studio apartment to be very modern with everything that you needed. It is great to see that the team were delivering great customer service!. Thank you once again for choosing Staycity Edinburgh, both myself and the rest of the team hope to welcome you again in the near future. Kind regards Jessica Guest Services Supervisor

5 out of 5

Great stay

Had a fantastic stay for 3 night. The apartments have everything you’ll need. Well presented rooms ect. 100% recommend.

Posted by , from london on 13 Nov 2017

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Comment from Hotel Management

20 Nov 2017 by Cara - Guest Services Manager

Dear Cammy, Thank you so much for taking the time to write us such a wonderful review from your recent stay. I am thrilled to see that you have enjoyed your time with us overall and found the apartments convenient for your city break. Thank you once again for choosing Staycity Edinburgh, we look forward to welcoming you again in the near future Best Wishes Cara Guest Services Manager

4 out of 5
The room was fantastic! Just like a nice apartment. Some things, like the window, weren't in perfect condition. However that was easy to forget about because everything else was so great!

Posted by on 30 Oct 2016

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Comment from Hotel Management

10 Nov 2016 by Guest Relations Manager

Many thanks for sharing your recent feedback. Wonderful to see that you have enjoyed your short time with us. It is a great pleasure to read such kind comments. We look forward to welcoming you back soon. Kind Regards Jamie Trousdale

5 out of 5

Fantastic rooms

Was hard to find , but once there staff were amazing , very spacious studio , lovely complex would def stay again , contained everything you need. Once you know your bearings very close to Haymarket and union canal

Posted by on 5 Sep 2016

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Comment from Hotel Management

4 Oct 2016 by Guest Relations Manager

Many thanks for sharing your recent feedback. Wonderful to see that you have enjoyed your short time with us. It is a great pleasure to read such kind comments. We look forward to welcoming you back soon. Kind Regards Jamie Trousdale

3 out of 5

Pictures can decieve to what ure getting

When I bookd this on trivago it shows large spacious apartments with balconies overlooking water but what I got was totaly different,i ended up in ground floor tiny apartment which was noisy outside after telling my wife how brill these apartments wer ,I asked to move cos I had 2 teenagers about and girl and sofa bed was no good for them ,I paid £60 t I upgrade but the upgrade was on ground floor and not much bigger ,noise all night with people talking outside ,so take care when booking ,nice apartments on pics but it's not the one ure getting,wont use this firm again , overpriced for what it was

Posted by , from telford on 4 Sep 2016

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Comment from Hotel Management

6 Oct 2016 by Guest Relations Manager

Dear Gary, Thank you for your feedback. I'm so sorry for any confusion caused. Our main location is 11 Brandfield Street and we have 136 apartments in the complex. Around 4 minutes away, we have 10 townhouses facing on to the Edinburgh Canal. We try to ensure this is very clear at the booking stage and will endeavour to enhance this in the coming weeks. With the kindest Regardsm Jamie Trousdale

5 out of 5

Great place to stay

Very clean and nice apartment, awesome staff, decent location

Posted by on 26 Mar 2015

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3 out of 5

Family getaway

Room size average. It have a kitchen, washer & dryer.

Posted by on 8 Oct 2014

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5 out of 5

worthy

I stayed there with my 1.8 yr old kid , wife and my teenage cousin. I recommend this aparthotel for any family people visiting edinburgh. Worthy !

Posted by on 9 May 2014

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3 out of 5

Apartments are good but not the service

We stayed here for about 5 nights on a business trip. Apartments and rooms are good though the mainteneace is literally nothing. No daily cleaning of the rooms . I think for the price we paid here we would have lived in Marriott which is not far away . Prefer this one for short trips.

Posted by on 13 Apr 2014

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About the Staycity Aparthotels West End

Location 11 Brandfield Street, Edinburgh, Scotland EH3 8AS

Property Features

Staycity Aparthotels West End offers its guests tour or ticket assistance, multilingual staff, and laundry facilities. WiFi is free in public spaces. The business-friendly Staycity Aparthotels West End also features express check-in, express check-out, and a lift. Parking is available for a fee. This 4-star Edinburgh apartment is smoke free.

  • 144 guestrooms or units
  • 5 levels
  • 5 buildings
  • Built in 2011
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized fridge/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Edinburgh Haymarket Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Staycity Aparthotels West End offers 144 accommodations with washers/dryers and a hairdryer. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • In-room kitchen
  • Washer and dryer
  • HD television
  • Digital channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Stovetop
  • Dishwasher
  • Kitchenware
  • Bath or shower
  • Housekeeping (once per stay)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests who require breakfast must contact the property before arrival to pre-book it.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: GBP 25 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 14 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Serviced Apartments West End
  • Staycity Serviced
  • Staycity Aparthotels West End Apartment Edinburgh
  • Staycity Serviced Apartments West End Edinburgh
  • Staycity Serviced West End
  • Staycity Serviced West End Edinburgh
  • Staycity West End
  • Staycity Serviced Apartments West End Edinburgh, Scotland
  • Staycity Serviced Apartments West End Apartment Edinburgh
  • Staycity Serviced Apartments West End Apartment
  • Staycity Aparthotels West End Apartment
  • Staycity Aparthotels West End Edinburgh
  • Staycity Aparthotels West End Apartment
  • Staycity Aparthotels West End Edinburgh
  • Staycity Aparthotels West End Apartment Edinburgh

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.