4.1 out of 5

"Had a fantastic stay for 3 night. The apartments have everything you’ll need. Well presented rooms ect. 100% recommend. " More

By a verified traveller on Mon 13 Nov 2017

Enter dates to see availability

Hotel Description

Our customers tell us that they enjoy the sightseeing around Staycity Aparthotels West End. During your stay, you're just a quick walk from Edinburgh International Conference Centre (EICC). Features include free WiFi in public areas and self-parking (surcharge). Built in 2011, this 4-star apartment has 146 apartments over 5 floors. Each apartment includes amenities such as free WiFi and a kitchen.

  • Each apartment offers a kitchen, a washer/dryer and a pillowtop bed
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a computer, multilingual staff and a lift
  • Guests like the accommodation for the spaciousness, overall comfort and low noise level
  • Within a 15-minute walk of Edinburgh International Conference Centre (EICC) and King's Theatre

Standard Apartment, 1 Bedroom

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms (sleeps 5)

Bed Count 1 Double Bed Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms (Open Plan)

Bed Count 1 Double Bed Maximum Occupancy 6 Max

Standard Apartment, 1 Bedroom (Sleeps 4)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Town House

Bed Count 4 Single Beds Maximum Occupancy 7 Max

Standard Apartment, 2 Bedrooms (sleeps 6)

Bed Count 1 Double Bed Maximum Occupancy 6 Max

Staycity Aparthotels West End ratings based on 19 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Staycity Aparthotels West End

Everyone (5) Couples (2) Business (1) Family (8) Friends (2)
5 out of 5

Great stay

Had a fantastic stay for 3 night. The apartments have everything you’ll need. Well presented rooms ect. 100% recommend.

Posted by , from london on 13 Nov 2017

Was this review helpful to you?
Comment from Hotel Management

20 Nov 2017 by Cara - Guest Services Manager

Dear Cammy, Thank you so much for taking the time to write us such a wonderful review from your recent stay. I am thrilled to see that you have enjoyed your time with us overall and found the apartments convenient for your city break. Thank you once again for choosing Staycity Edinburgh, we look forward to welcoming you again in the near future Best Wishes Cara Guest Services Manager

4 out of 5
The room was fantastic! Just like a nice apartment. Some things, like the window, weren't in perfect condition. However that was easy to forget about because everything else was so great!

Posted by on 30 Oct 2016

Was this review helpful to you?
Comment from Hotel Management

10 Nov 2016 by Guest Relations Manager

Many thanks for sharing your recent feedback. Wonderful to see that you have enjoyed your short time with us. It is a great pleasure to read such kind comments. We look forward to welcoming you back soon. Kind Regards Jamie Trousdale

5 out of 5

Fantastic rooms

Was hard to find , but once there staff were amazing , very spacious studio , lovely complex would def stay again , contained everything you need. Once you know your bearings very close to Haymarket and union canal

Posted by on 5 Sep 2016

Was this review helpful to you?
Comment from Hotel Management

4 Oct 2016 by Guest Relations Manager

Many thanks for sharing your recent feedback. Wonderful to see that you have enjoyed your short time with us. It is a great pleasure to read such kind comments. We look forward to welcoming you back soon. Kind Regards Jamie Trousdale

3 out of 5

Pictures can decieve to what ure getting

When I bookd this on trivago it shows large spacious apartments with balconies overlooking water but what I got was totaly different,i ended up in ground floor tiny apartment which was noisy outside after telling my wife how brill these apartments wer ,I asked to move cos I had 2 teenagers about and girl and sofa bed was no good for them ,I paid £60 t I upgrade but the upgrade was on ground floor and not much bigger ,noise all night with people talking outside ,so take care when booking ,nice apartments on pics but it's not the one ure getting,wont use this firm again , overpriced for what it was

Posted by , from telford on 4 Sep 2016

Was this review helpful to you?
Comment from Hotel Management

6 Oct 2016 by Guest Relations Manager

Dear Gary, Thank you for your feedback. I'm so sorry for any confusion caused. Our main location is 11 Brandfield Street and we have 136 apartments in the complex. Around 4 minutes away, we have 10 townhouses facing on to the Edinburgh Canal. We try to ensure this is very clear at the booking stage and will endeavour to enhance this in the coming weeks. With the kindest Regardsm Jamie Trousdale

5 out of 5

Great place to stay

Very clean and nice apartment, awesome staff, decent location

Posted by on 26 Mar 2015

Was this review helpful to you?
3 out of 5

Family getaway

Room size average. It have a kitchen, washer & dryer.

Posted by on 8 Oct 2014

Was this review helpful to you?
5 out of 5

worthy

I stayed there with my 1.8 yr old kid , wife and my teenage cousin. I recommend this aparthotel for any family people visiting edinburgh. Worthy !

Posted by on 9 May 2014

Was this review helpful to you?
3 out of 5

Apartments are good but not the service

We stayed here for about 5 nights on a business trip. Apartments and rooms are good though the mainteneace is literally nothing. No daily cleaning of the rooms . I think for the price we paid here we would have lived in Marriott which is not far away . Prefer this one for short trips.

Posted by on 13 Apr 2014

Was this review helpful to you?
4 out of 5

Good value for money!

We stayed at these apartments for 4 nights. The location is good but a little bit of a walk from the main attractions. The castle is about 30-40mins walk away and the palace just over an hour. But if there's a few of you you can easily take a cab to save time. There is a tesco close by for groceries. The apartment itself is safe and secure. The staff were friendly. The decor is modern and clean, the bed very comfy! Kitchen was well kitted out and the only grumble being the living space is a little too small! There were 3 of us in a 4 person apartment and it felt rather snug.

Posted by on 2 Sep 2013

Was this review helpful to you?
5 out of 5

Ideal getaway

On arrival, we were told that we had been upgraded at no extra cost and the lady on reception was very helpful. We were now in a two bedroomed apartment which was perfect for us. My Mother is disabled and in a wheelchair and I had difficulty getting about, so hired a mobility scooter from a local disability centre. There was plenty of room in our apartment to house both vehicles with loads of space. The rooms were airy, bright, very clean and close to all the sights. Just a short walk/ride to Princes Street. There was some building work going on opposite, but that was no problem. I would definitely use this hotel again and would look out for their chain in other countries. We were all very pleased with our break in Edinburgh and this hotel was the icing on the cake.

Posted by on 23 Jun 2013

Was this review helpful to you?

About the Staycity Aparthotels West End

Location 11 Brandfield Street, Edinburgh, Scotland EH3 8AS

Property Features

Staycity Aparthotels West End offers its guests tour or ticket assistance, multilingual staff, and a lift. A computer station is on site and WiFi is free in public spaces. For a fee, parking is available. This 4-star Edinburgh apartment is smoke free.

  • 146 guestrooms or units
  • 5 levels
  • 5 buildings
  • Built in 2011
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Computer for guest use
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Full-sized fridge/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Edinburgh (EDI) (11.5 km / 7.1 mi)
  • Train station: Edinburgh Haymarket Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Staycity Aparthotels West End offers 146 forms of air-conditioned accommodation with washers/dryers and DVD players. This accommodation has separate living rooms and includes sofa beds and desks. Pillowtop beds feature premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a bath and shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • HD television
  • Digital channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (weekly)
  • Hairdryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Please note that reception and parking facilities are located 5 minutes walking distance from Town House apartments. For more details, please contact the office using the information on the reservation confirmation received after booking.

Guests who require breakfast must contact the property before arrival to pre-book it. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place an authorization on the day of arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 350 per stay
  • Cleaning deposit: GBP 25 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 12 per night (in/out privileges)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staycity Serviced Apartments West End Apartment Edinburgh
  • Staycity Serviced Apartments West End Apartment
  • Staycity Serviced Apartments West End Edinburgh
  • Staycity Aparthotels West End Apartment Edinburgh
  • Staycity Serviced Apartments West End Edinburgh, Scotland
  • Staycity Aparthotels West End Apartment
  • Staycity Aparthotels West End Edinburgh

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.