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"The staff where helpful & friendly. We were allowed a later 3pm checkout free of charge.The rooms were ckean & we had a comfy bed. There was a good ch ... " More

By a verified traveller on Mon 04 Oct 2021

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Twin Room, 2 Single Beds (SweetRoom by Ibis)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£100* Per night/room 14 Apr - 15 Apr

Family Double Room, 1 Double Bed with Sofa bed (Premium)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, 1 Double Bed (SweetRoom by Ibis)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at ibis Edinburgh Centre Royal Mile – Hunter Square. During your stay, you're just a quick walk from Royal Mile. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Steps from Royal Mile and St. Giles' Cathedral
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

ibis Edinburgh Centre Royal Mile – Hunter Square ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis Edinburgh Centre Royal Mile – Hunter Square

Everyone (8) Couples (3) Family (2)
5 out of 5
The staff where helpful & friendly. We were allowed a later 3pm checkout free of charge.The rooms were ckean & we had a comfy bed. There was a good choice on the breakfast buffet. Which was replenished very quickly. Only negative was the toaster was very slow. We wouldn't hesitate to use this hotel again. We will return. Thankyou to all the staff for there hard work & excellent service.

Posted by on 4 Oct 2021

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Comment from Hotel Management

11 Oct 2021 by Hannah

Thank you for your amazing review! we hope that you return to the hotel where your next stay will be just as pleasant!

5 out of 5

Posted by on 26 Jul 2021

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5 out of 5

Posted by on 19 Mar 2019

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Comment from Hotel Management

20 Apr 2019 by ALBA, team member.

Dear guest, Thank you very much for taking the time of rating your stay in our hotel (Ibis, Hunter Square: Edinburgh). We are thrilled to learn your stay was everything you expected as your high rate suggests :) Thanks again for taking the time of sharing your experience with us. We'll be more than happy to host you again here if you ever come back to Edinburgh. Kind regards,

2 out of 5
the location was amazing, very clean but absolutely tiny rooms! the bed FELT LIKE LYING ON CONCRETE, and the 1 pillow each we had was barely an inch high, the only option was 1 other pillow, between 2! breakfast wasn't the best at all and not much of a selection. the location was the only think good about this property. very central. very poor ventilation in the room too and we could hear every other room very clearly around us.

Posted by on 21 Feb 2019

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4 out of 5
Atmosphere was great. Lovely friendly helpful staff. Breasfast was good with lots of choices.

Posted by on 18 Feb 2019

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Comment from Hotel Management

19 Apr 2019 by ALBA, team member.

Dear guest, We are thrilled to hear you found our staff helpful and that you enjoyed our hotel's atmosphere and breakfast. Thank you for taking the time of leaving us such a great review ;) Comments like this serve as positive feedback to push all our staff to keep working hard and ensure lovely stays for all our guests! If you ever come back to Edinburgh we'll be waiting for you here in Ibis (Hunter Square) Edinburgh.to provide a great or even a better experience than your previous one :) Kind regards,

4 out of 5
Hyvä sijainti ja mukava hotelli. Ainut huonopuoli oli huoneen kokolattiamatto joka oli melko likainen. Mutta, uudelleen tullaan ja samaan hotelliin.

Posted by on 16 Jul 2023

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Comment from Hotel Management

17 Aug 2023 by Hector - Reception Team Member

Dear Mari Liisa,We very much appreciate your comments regarding your stay at the ibis Edinburgh Centre Royal Mile - Hunter Square. It is always a pleasure to receive positive feedback. As you mention, we have a privileged position, right in the very hearth of the Royal Mile at the city centre, and very close of the main landmarks and attractionsI am sorry to see that your room experience in regards the carpet was not the best. So, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

2 out of 5
Nous sommes arrives à midi. Notre chambre n'etant pas prête (c'est normal) on nous indique qu'elle sera disponible dés 15h. Nous partons visiter Edinbourg et revenons à 17h. Là on nous indique que notre chambre n'est plus disponible et a ete attribuée a quelqu'un d'autre. Ils on fait du surbooking. Ils nous ont installés dans un autre hotel a 15 mn à pied de la vielle ville. Malgré le fait que l'on nous ait donné une chambre supérieure à celle réservée, je ne suis pas contente. Nos criteres en choisissant cet hotel etaient entre autre qu'il se situait dans la vieille ville. Une chambre supérieure ne nous inetteressait pas. Nous sommes tres fâchés car a midi tout etait ok et a 17h la chambre n'est plus dispo. Je n'ai jamais entendu cette facon de faire dans l'hotelerie. Je suis en colère

Posted by on 25 Jun 2023

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4 out of 5
Ystävällinen henkilökunta, loistava sijainti, uusitut tilat. Baarien sulkemisaikaan kovaa meteliä, mutta odotettavaa näin keskeisellä paikalla.

Posted by on 8 Oct 2019

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Comment from Hotel Management

26 Oct 2019 by Hannah :)

Good morning, Thank you for leaving a review of Ibis Hunter square! Im glad that you enjoyed your stay, and thank you for giving us such a high rating! Im glad that our location suited you well and allowed you to explore Edinburgh, And im glad that our staff gave you a welcoming and friendly stay I hope that you will return to Ibis soon! Thanks

4 out of 5

Posted by on 9 Jul 2019

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4 out of 5
Hôtel très bien placé dans old town. Personnel charmant. A recommander !

Posted by on 7 May 2019

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Comment from Hotel Management

9 May 2019 by Ana - Team member

Merci beaucoup! Je suis très heureux que vous ayez apprécié votre séjour parmi nous et j'espère que vous avez tiré le meilleur parti de votre voyage à Édimbourg! J'espère vous revoir bientôt :)

About the ibis Edinburgh Centre Royal Mile – Hunter Square

Location 6 Hunter Square, Edinburgh, Scotland EH1 1QW

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Ibis Edinburgh Centre Royal Mile – Hunter Square also features tour or ticket assistance, coffee/tea in common area, and dry cleaning/laundry services. This 3-star Edinburgh hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 6 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Edinburgh (ZXE-Edinburgh Waverly Train Station) (0.7 km / 0.4 mi)
  • Metro station: St Andrew Square Tram Stop (0.7 km / 0.5 mi)

Room Amenities

Ibis Edinburgh Centre Royal Mile – Hunter Square offers 99 accommodations with coffee/tea makers and a hairdryer. 46-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Heating
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Ibis Edinburgh Centre Royal Mile – Hunter Square has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.50 for adults and from GBP 7.25 for children
  • Nearby parking fee: GBP 14 per day(1640 ft away; open 24 hours)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Edinburgh Centre
  • ibis Edinburgh Centre Royal Mile – Hunter Square Hotel
  • Ibis Royal Mile
  • Ibis Royal Mile Hotel
  • Ibis Royal Mile Hotel Edinburgh Centre
  • Royal Ibis
  • ibis Edinburgh Centre Royal Mile – Hunter Square Edinburgh
  • Ibis Edinburgh Centre Hotel Edinburgh
  • Ibis Edinburgh Centre Royal Mile Scotland
  • Ibis Edinburgh Centre Royal Mile Hotel
  • ibis Edinburgh Centre Royal Mile – Hunter Square Hotel Edinburgh

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.