6 Jan 2023 by Elia Karam
Dear Mr. Philipp,Your valuable comments are well noted by our management team, and rest assured appropriate action will be taken wherever possible. Warm RegardsHotel Management
Step outside to unwind on the sandy beach. At The Chedi El Gouna , you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers a children's pool, a fitness centre and a garden. Self parking is free. Smoking is allowed in designated areas at this 5-star El Gouna resort.
Available in some public areas: Free WiFi
Free self parking
The Chedi El Gouna offers 82 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Reservations are required.
Nihon – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
The Beach House – This beach restaurant only serves lunch. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Lounge – On-site lobby lounge. Open 24 hours. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The Spa has 8 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
The Chedi El Gouna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless room service is available and reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.