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"Only booked this hotel because of so called ' free upgrade'. Got there only to be told 'upgrade' subject to availability and, of course, there was non ... " More

By RobertF on Sat 13 Jun 2015

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Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£124* Per night/room 5 Nov - 6 Nov

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the overall value at Hotel Paso Del Norte, Autograph Collection. During your stay, you're just a quick walk from Plaza Theater. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus 3 restaurants. Built in 1912, this 3.5-star hotel has 351 rooms over 17 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with LCD TVs, fridges and microwaves
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include concierge services, luggage storage and wedding services
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the size of the guestrooms and the value of their stay
  • 12 minutes by car from Fort Bliss and 9 minutes from University of Texas at El Paso
  • Free airport shuttle service

Hotel Paso Del Norte, Autograph Collection ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hotel Paso Del Norte, Autograph Collection

Family (1)
3 out of 5

Disappointing

Only booked this hotel because of so called ' free upgrade'. Got there only to be told 'upgrade' subject to availability and, of course, there was none available!!!!!! Feel this was a total rip off. Staff very surly and unapologetic. Also found a cockroach in bathroom. Would not recommend this hotel !

Posted by on 13 Jun 2015

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About the Hotel Paso Del Norte, Autograph Collection

Location 10 Henry Trost Ct, El Paso, TX 79901

Property Features

Hotel Paso Del Norte, Autograph Collection offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. Multilingual staff, gift shops/news stands, and concierge services are also featured at the family-friendly Hotel Paso Del Norte, Autograph Collection. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 3.5-star El Paso hotel is smoke free.

  • 1 building
  • 351 guestrooms or units
  • 17 levels
  • 3 dining venues
  • Built in 1912
  • Bar or lounge
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: El Paso, TX (ELP-El Paso Intl.) (13.4 km / 8.3 mi)
  • Train station: El Paso Union Depot (0.8 km / 0.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Paso Del Norte, Autograph Collection offers 351 forms of accommodation with video game consoles and a safe. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Hotel Paso Del Norte, Autograph Collection has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay for free – 2
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per night
  • Valet parking fee: USD 20 per night
  • Refrigerator fee: USD 15 per stay
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Camino Real
  • Camino Real El Paso
  • Camino Real Hotel
  • Hotel Paso Norte Autograph Collection
  • El Paso Camino Real Hotel
  • Camino Real El Paso Hotel El Paso
  • El Paso Camino Real
  • Hotel Norte Autograph Collection
  • Paso Norte Autograph Collection
  • Norte Autograph Collection
  • Camino Real Hotel El Paso
  • Hotel Paso Del Norte Autograph Collection
  • Hotel Paso Del Norte, Autograph Collection Hotel
  • Hotel Paso Del Norte, Autograph Collection El Paso
  • Hotel Paso Del Norte, Autograph Collection Hotel El Paso

You should know

  • Hotel Paso Del Norte, Autograph Collection offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.