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"No bar or evening restaurant. Room extremely cold despite two radiators on. Good location for Elgin " More

By a verified traveller on Wed 31 Oct 2018

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Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£72* Per night/room 17 Jan - 18 Jan

Superior Twin Room, Ensuite (Four Poster)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, Ensuite (Sleigh)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, Ensuite (Four Poster)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of The Mansion House Hotel's great location. During your stay, you'll be within walking distance of Elgin Museum. Features include free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 23 rooms over 2 floors. Free WiFi and memory foam beds are available in all rooms.

  • All rooms offer memory foam beds, flat-screen TVs and Egyptian cotton sheets
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, a terrace and a fireplace at reception
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Within a 15-minute walk of Elgin Museum and Elgin Cathedral

The Mansion House Hotel ratings based on 5 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for The Mansion House Hotel

Everyone (4) Couples (1)
3 out of 5
No bar or evening restaurant. Room extremely cold despite two radiators on. Good location for Elgin

Posted by , from Staffs on 31 Oct 2018

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2 out of 5
The hotel needs to update its own website. This is not a Hotel, simply a B & B. There is no bar and restaurant. Very disappointing after a 500 mile journey to not be able to get an evening meal and drink in the premises.

Posted by , from Leicestershire on 4 Oct 2018

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3 out of 5
Pool, hot tub and gym all clised until further notice. Very dusappointing.

Posted by on 30 Jul 2018

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4 out of 5
super toll - back to the Highlanderzeit. Nach Anfangsschwierigkeiten im Service wurden wir freundlich bedient

Posted by on 24 Apr 2019

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Comment from Hotel Management

19 Jun 2019 by MHH

Dear Guest, We are delighted you enjoyed your stay and hope to welcome you back in the future. Kind regards MHH

3 out of 5

schönes, schlossähnliches Gebäude in einem Park.

Pros: Die Umgebung.
Cons: siehe oben
Location: in Elgin, man kann von dort aus sehr viele Ausflüge unternehmen.
Personal sehr nett und hilfsbereit - Zimmerausstattung lässt insofern zu wünschen übrig, als dass wir ein sehr geräumiges Bad hatten, jedoch keine Abstellmöglichkeiten. Im Zimmer waren die Vorhänge zerrissen, was sehr schade war.

Posted by on 3 Sep 2016

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About the The Mansion House Hotel

Location The Haugh, Elgin, Scotland IV30 1AW

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The romantic The Mansion House Hotel also features a terrace, a garden, and a fireplace in the lobby. This 4-star Elgin hotel is smoke free.

  • 23 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Front desk safe
  • Pool or billiards table
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Elgin Station (1.2 km / 0.7 mi)

Room Amenities

The Mansion House Hotel offers 23 forms of accommodation with coffee/tea makers and an iron/ironing board. Each accommodation is individually decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. 42-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access.

  • Memory foam beds
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Combined shower/bath
  • Iron and ironing board
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

The Mansion House Hotel has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 10:30 AM - 9:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at The Mansion House Hotel

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mansion House Hotel Country Club Elgin
  • Mansion House Hotel Country Club
  • Mansion House Country Club Elgin
  • Mansion House Country Club
  • Mansion House Hotel Elgin
  • Mansion House Hotel
  • Mansion House Elgin
  • The Mansion House Hotel Country Club
  • The Mansion House Hotel Hotel
  • The Mansion House Hotel Elgin
  • The Mansion House Hotel Hotel Elgin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.