Heinsens Ellerbek

Star Rating
3 out of 5
Photo gallery


4.0 / 5Very Good
12 reviews


  • Free WiFi
  • Free parking
  • Pet Friendly
  • Restaurant


What's nearby

  • Popular Location
    Hagenbeck Zoo
    12 min drive
  • Popular Location
    13 min drive
  • Airport
    Hamburg (HAM)
    15 min drive
  • Popular Location
    Barclaycard Arena
    17 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-21. Try updating your dates to see prices for your trip.

    About this area


    Heinsens Ellerbek is located in Ellerbek. Miniatur Wunderland and Hamburg Dungeon are cultural highlights, and some of the area's popular attractions include Hagenbeck Zoo and Hamburger Dom. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena.

    Popular Location

    What's nearby

    • Hagenbeck Zoo - 12 min drive
    • Volksparkstadion - 13 min drive
    • Barclaycard Arena - 17 min drive
    • Stadtpark - 18 min drive
    • University Medical Center Hamburg-Eppendorf - 24 min drive

    Getting around

    • Schnelsen Station - 4 min drive
    • Halstenbek S-Bahn - 6 min drive
    • Hamburg (HAM) - 20 min drive

    About this property

    Heinsens Ellerbek

    This smoke-free bed & breakfast features a restaurant, a bar/lounge and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, multilingual staff and a garden are on-site. All 15 rooms offer complimentary wireless Internet access.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking

    Food and drink

    Breakfast available for a fee
    1 restaurant
    1 bar

    Things to do


    Family friendly



    Free newspapers in reception

    Guest services

    Luggage storage
    Multilingual staff

    Business services

    1 meeting room




    Smoke-free property

    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    • Liked: Cleanliness
    • Disliked: Staff & service

    The wost reception and management we have ever experienced. Nothing available in English so difficult place for anyone who does not speak German. Waited 45 minutes in the restaurant before being informed that nothing was available to order.

    Stayed 1 night in Jul 2019

    5/5 Excellent

    Great place to stay for a visit to Hamburg & Lubec

    This was a great place to stay for our family of six. The rooms were much better than the pictures. It is quiet, comfortable and clean. Everyone loved the yogurt.

    Pros: We liked the space and bathrooms.

    Cons: The wifi did not work in the upstairs room.

    Location: We had a car and visited Hamburg, Lubeck and Schwerin.

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    A Real Hotel

    If you want a new shiny monolithic structure this is not for you. Do not be put of by the old fashioned-ness of the hotel entry. I had a modern well decorated 4 bedroom apartment, 2 double and 2 single rooms, for under 80 euros a night inclusive of breakfast. The location is on a small roundabout but its a small village and the noise from traffic little though it is does not detract from a good nights sleep.The restaurant serves good food as can be seen by how busy it is nearly every night of the week and at reasonable prices. There is also a good range of wine, beer etc from the bar. I like a small hotel where the owner displays old fashioned hospitality and comes and says hello to their guests - this lady does. The one downside - a 4% surcharge on credit card payments (not unusual on the continent where the EC card rules).I would rebook this hotel and would recommend it to the more adventurous traveler who can see beyond the decoration.

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Nov 2019


    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Bad and expencive

    Apparently the "hotel" was closed for renovations. We were not told about this when we called before booking the accomodation. The restaurant was also closed and this we were not told about either before we booked. It was not clearly stated that the rooms had to share bathroom with other guests. No extra toilet paper in bathroom or mention of where extra could be found. Animal hairs on bed and furniture no questions were asked if we had allergies. Disgusting and huge hairballs by the beds. No play ground as stated in the description. In no way worth the money.

    Stayed 1 night in Jul 2019

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