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4.5 out of 5

"There is an awful lot wrong with this hotel but there is a lot to recommend it too. I understand that it is going through refurbishment but it appears ... " More

By a verified traveller on Tue 03 Oct 2017

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Double for Sole

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the spacious rooms at Brook Hall Hotel. During your stay, you'll be close to Blue Planet Aquarium. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. Built in 1860, this 3-star hotel has 25 rooms over 2 floors. Each room includes amenities such as free WiFi and a jetted bathtub.

  • All rooms offer memory foam beds, jetted bathtubs and iPod docking stations
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the quiet location and the restaurant
  • 12 minutes by car from Chester Zoo and 14 minutes from Chester Racecourse
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Brook Hall Hotel ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Brook Hall Hotel

Everyone (2)
4 out of 5

Faded Glory

Pros: The staff were wonderful, very helpful. The grounds are lovely. The shower in our room was brilliant.
Cons: Everywhere looks like it needs redecoration. The room contents should be checked, we were short of a kettle and bedside lamp.
Location: This hotel is very near the historic city of Chester, Manchester, Liverpool and just over the border to Wales. A huge number of things to do locally.
There is an awful lot wrong with this hotel but there is a lot to recommend it too. I understand that it is going through refurbishment but it appears that this is taking a long time and not very well organised. It would also appear there are staffing problems. On the plus side, the staff are very helpful, friendly and professional. A special mention and thank you to the Night Porter, I think his name is John, who is helping out by running the bar and restaurant. We booked through eBookers paying about the same as a Premier Inn. You know exactly what you are going to get with the PI but I would rather stay at the Brook Meadow with all it's niggles at the same price level.

Posted by on 3 Oct 2017

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5 out of 5

Great hotel for a short break

Absolutely loved the look of the hotel on the website, it didn't disappoint when we arrived. It's rustic and very pretty both inside and out. The bar snack we ordered was cooked to perfection and the breakfast was worth waiting for. Excellent service, staff are friendly and helpful. Would stay again.

Posted by , from blackpool on 8 Jul 2016

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. A library, a terrace, and tour or ticket assistance are also featured at Brook Hall Hotel. The hotel can provide concierge services and wedding services. Self parking is free. This 3-star Cheshire West and Chester hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 2 levels
  • Built in 1860
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Liverpool (LPL-John Lennon) (43.5 km / 27 mi)
  • Train station: Hooton Station (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Brook Hall Hotel offers 25 forms of accommodation with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers. This Cheshire West and Chester hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Memory foam beds
  • Jetted tub
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Conservatory restaurant – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Pet Policy

  • Pets: GBP 15.00 per pet, per night, plus a deposit of GBP 15.00 per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10.50 for adults and GBP 8.50 for children (approximately)
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brook Meadow Ellesmere Port
  • Brook Meadow Hotel
  • Brook Meadow Hotel Ellesmere Port
  • Brook Meadow Hotel
  • Brook Hall Hotel Hotel
  • Brook Hall Hotel Ellesmere Port
  • Brook Hall Hotel Hotel Ellesmere Port

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.