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4.0 out of 5

"Very difficult place to find. Satnav took me to the wrong side of a dock. Road directions must be improved " More

By a verified traveller on Sun 01 Dec 2019

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Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£83* Per night/room 8 Aug - 9 Aug

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Holiday Inn Ellesmere Port's great location. During your stay, you'll be close to Chester Zoo. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This 3-star hotel has 83 rooms over 3 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee makers
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a meeting room and conference space
  • On-site recreation includes a health club and a sauna
  • Guests have great things to say about the breakfast and the location
  • 9 minutes by car from Chester Zoo and 7 minutes from Cheshire Oaks Designer Outlet

Holiday Inn Ellesmere Port ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Ellesmere Port

Everyone (3) Couples (1) Family (1)
5 out of 5

Posted by on 2 Aug 2020

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4 out of 5
Very difficult place to find. Satnav took me to the wrong side of a dock. Road directions must be improved

Posted by on 1 Dec 2019

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4 out of 5

nice hotel, but expansive

Pros: cleanliness
Location: close to cheshire oaks
comortable, very clean but small rooms, food was expansive, basic breakfast. overall confortable stay,

Posted by , from UK on 2 Dec 2017

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2 out of 5

Disappointing overnight stay

Not a good welcome, staff not very friendly. Room very cold & seemed to be no way of heating it. Toiletries disgusting in the room - wish we brought our own. Disappointing

Posted by on 4 Nov 2015

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5 out of 5

Excellent hotel

From the greeting at reception to leaving from reception the staff were exemplarary and couldn't do enough for you. the young staff have been trained well and have impecable manners and thoughfulness. The knock on the room door within moments of arrival offering to make the sofa bed up as I had my daughter arriving was very thoughtful

Posted by on 20 Mar 2012

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Property Features

Holiday Inn Ellesmere Port offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The business-friendly Holiday Inn Ellesmere Port also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3-star Ellesmere Port hotel is smoke free.

  • 83 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Manchester Airport (MAN) (49.5 km / 30.8 mi)
  • Train station: Ellesmere Port Station (1.2 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Ellesmere Port offers 83 forms of air-conditioned accommodation with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11 AM.

On-site venue – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

During school term times the swimming pool will be closed between 10 AM to 1 PM every Saturday.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 13.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ellesmere Port Holiday Inn
  • Holiday Inn Ellesmere Port
  • Holiday Inn Hotel Ellesmere Port
  • Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port
  • Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
  • Holiday Inn Ellesmere Port Hotel
  • Ellesmere Port Ellesmere Port
  • Holiday Inn Ellesmere Port Hotel
  • Holiday Inn Ellesmere Port an IHG Hotel
  • Holiday Inn Ellesmere Port Ellesmere Port
  • Holiday Inn Ellesmere Port Hotel Ellesmere Port

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.