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Reviews

3.8 / 5Good
401 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Spa

Map

What's nearby

  • Popular Location
    Blue Planet Aquarium
    7 min drive
  • Popular Location
    Cheshire Oaks Designer Outlet
    8 min drive
  • Popular Location
    Chester Zoo
    10 min drive
  • Airport
    Manchester (MAN)
    35 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-02-23. Try updating your dates to see prices for your trip.

    About this area

    Ellesmere Port

    Located in Ellesmere Port, Macdonald Craxton Wood Hotel & Spa is in the historical district. Cheshire Oaks Designer Outlet is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Blue Planet Aquarium and Chester Zoo. Looking to enjoy an event or a game while in town? See what's happening at Anfield Road Stadium or M&S Bank Arena.

    Popular Location

    What's nearby

    • Blue Planet Aquarium - 7 min drive
    • Cheshire Oaks Designer Outlet - 8 min drive
    • Chester Zoo - 10 min drive
    • Chester City Walls - 10 min drive
    • Chester Racecourse - 11 min drive

    Getting around

    • Capenhurst Station - 4 min drive
    • Manchester (MAN) - 35 min drive

    Restaurants

    • Where to eat
    • Craxton Wood Grill – Restaurant offering British cuisine. Serves breakfast and dinner.
    • The Cocktail Bar & Lounge – Garden-view bar. Serves lunch, dinner and light fare.
    • Third on-site dining venue – Serves light fare daily.

    About this property

    Macdonald Craxton Wood Hotel & Spa

    This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 72 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with digital channels. Guests will also find coffee/tea makers, free bottled water and hairdryers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking

    Food and drink

    Full breakfast available for a fee daily 7 AM–10 AM: GBP 12.00 for adults and GBP 12.50 for children
    1 restaurant and 1 coffee shop/cafe
    1 bar
    Room service available
    Coffee/tea in a common area

    Things to do

    Aerobics classes
    Fitness centre
    Full-service spa
    Indoor pool
    Pilates classes
    Sauna
    Steam room
    Yoga classes

    Family friendly

    Dry-cleaning service
    Indoor pool
    Laundry facilities

    Conveniences

    Lift

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Wedding services

    Languages spoken

    English
    Hungarian
    Polish

    Business services

    Business centre
    Meeting rooms
    Conference space

    Outdoors

    Garden
    Terrace

    Spa

    6 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Manicures and pedicures
    Massage/treatment rooms
    Sauna
    Spa open daily

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Blackout drapes/curtains
    Hypo-allergenic bedding

    Bathroom

    Free toiletries
    Hairdryer
    Shower/bathtub combination

    Entertainment

    digital channels
    flat-screen TV

    Food and drink

    Coffee/tea maker
    Free bottled water

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Phone
    5 - Excellent
    115
    4 - Good
    168
    3 - Okay
    72
    2 - Mediocre
    33
    1 - Poor
    13
    4.1
    Cleanliness
    4.0
    Service and Staff
    4.1
    Amenities
    3.8
    Property condition

    4/5 Good

    • Liked: Staff & service, amenities, property conditions & facilities

    Loved the pool and outdoor activities choices just a shame the weather prevented use of the outdoors

    Stayed 1 night in Feb 2020

    2/5

    • Disliked: Cleanliness, amenities, property conditions & facilities

    The property has many qualities including inside out bedding! Lumpy pillows, the smallest cups in the work, dirty chairs, no tissues, out dated fixtures and fittings, damp cold smell when we entered

    Stayed 1 night in Feb 2020

    2/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Night away

    Billed as a spa, the rooms are tired and poorly equiped....but comfortable. Everywhere was clean.

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Room comfort
    • Disliked: Staff & service

    Would not return in a hurry!

    Booked and prepaid for dinner bed and breakfast on arrival said we only had B&B had to show proof we had dinner too, room was fine but there was no bottled water as stated there would be, no robes or slippers either. Spa and pool was a good experience however only one working hairdryer in the changing rooms. Dinner - had a 3 course meal and a small glass of wine each food was fine nothing special on leaving there was nobody on the desk to pay for the wine so I just presumed it would be charged to our room as we had given our room number and it was 10:30pm. At 11pm there was a knock at the door to which my partner answered with a waitress with her card machine demanding immediate payment for the two glasses of wine to which of course we paid and explained nobody was there to pay etc... Then she went on to claim we had a three course meal without paying and wanted £60 to which I went to again get my proof of purchase. She went away and came back knocking on the door again entering our room asking had we lost on credit card and asking who had served us on reception I gave a brief description to which she confirmed she would be ringing them to comfirm our board basis as she thought half board was just bed and breakfast??? This really spoiled our whole experience and the next morning I went to reception to speak to them as I didn't want anyone awkward encounters or harassment at breakfast.

    Stayed 1 night in Feb 2020

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