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4.6 out of 5

"The people that work here are the friendliest and most helpful I have ever come across. " More

By a verified traveller on Mon 18 Feb 2019

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Poets House. During your stay, you're just a quick walk from Ely Cathedral. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 21 rooms over 3 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and premium bedding
  • Free WiFi
  • Enjoy local and international cuisine while dining at The Dining Room
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Oliver Cromwell's House and 3 minutes on foot from Ely Cathedral

Standard Double or Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Poets House ratings based on 5 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Poets House

Everyone (5)
5 out of 5
The people that work here are the friendliest and most helpful I have ever come across.

Posted by on 18 Feb 2019

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Comment from Hotel Management

19 Feb 2019 by Poets House

Thank you for your kind review of your experience with the staff here at Poets House. We hope to welcome you back to the hotel in the future. Kind regards

4 out of 5

Posted by on 17 Feb 2019

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Comment from Hotel Management

3 Apr 2019 by Poets House Hotel Team

Thank you for your 5 star review, we look forward to seeing you again soon!

5 out of 5
It was a really enjoyable stay. Would highly recommend staying there. Staff were great.

Posted by , from London on 6 Sep 2018

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Comment from Hotel Management

12 Sep 2018 by The Poets Team

Thank for your 5 star review! We hope to see you again soon! Kind regards Christine

5 out of 5

Good quality hotel

Good situation a few hundred yards from cathedral . Staff generally very pleasant. It was very hot in room and air con not really strong enough..but to be fair it was a very hot week .

Posted by , from east Midlands on 28 Jul 2018

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Comment from Hotel Management

1 Aug 2018 by Poets Team

Thank you for your review of your stay at Poets and we are sorry you found the air conditioning too weak, it was quite an extreme week too. We hope that you visit is again at Poets House. Kind regards The Poets House Team

4 out of 5

Ely center

Pros: Central location
Cons: Check your rooms before putting guests in. Ours had an awful smell of stale water
Location: Cathedral and lovely places to walk
Lovely location ideal for visit to Cambridge and a beautiful city to visit

Posted by on 19 Apr 2018

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Renovations + Closures

This property is closed from 25 March 2020 to 3 July 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and tour or ticket assistance are also featured at the business-friendly Poets House. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Poets House was completed in January 2014. This 4-star Ely hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: London (STN-Stansted) (76.5 km / 47.5 mi)
  • Train station: Ely Station (1.4 km / 0.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Poets House offers 21 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Ely hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and free toiletries. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

The Dining Room – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

The Study – This bar only serves lunch.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10 and GBP 17 for adults, and GBP 10 and GBP 17 for children (approximately)
  • Valet parking fee: GBP 15.00 per day
  • Nearby parking fee: GBP 0 per day
  • Late check-out fee: GBP 50.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Poets House Hotel Ely
  • Poets House Hotel
  • Poets House Ely
  • Poets House
  • Poets House Ely
  • Poets House Hotel
  • Poets House Hotel Ely

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.