- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay the food and service both at Boom and PIllars was excellent. We have rebooked for march 20
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Located in English Harbour, Gunpowder House & Suites is in the historical district and on the waterfront. Hermitage Bay and Falmouth Harbour Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Public Market and Heritage Quay. Springhill Riding Club and Reservoir Range are also worth visiting.
I stayed at the Gunpowder Suites for 3 nights, which had a lovely view overlooking English Harbor. The staff at the hotel were great - Cecil was very kind and went the extra mile to help with whatever was needed. Kemlin and Linda were also great to help book local activities. I would only caution who the hotel works with when booking certain activities. For instance, do not book Sean from Soul Immersions diving. I booked him through the hotel and he confirmed, but on the day of the dive, he never showed up and didnt bother to call or tell me in person that he was cancelling the dive. Luckily, Linda was great and helped me book Tony from Dockyard Divers that very day. Additionally, they arranged a taxi with Oris to take me to the airport. After 15 minutes of waiting for Oris to show up, I had to switch to another taxi, because I couldnt wait any longer. Oris had driven me the day before to Stingray City, but he was also 20 minutes later picking me up after our arranged pick up time. I would caution the hotel to be careful who they do business with, as it lowers the overall impression of the hotel and enjoyment of the guest.