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Lake & Mountain View Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£919* Per night/room 8 Feb - 9 Feb

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Penthouse

Bed Count 1 King Bed Maximum Occupancy 3 Max

Lake View Family Suite with Spa Access

Bed Count 2 King Beds Maximum Occupancy 4 Max

Lake View Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Suite

Bed Count 1 Full Bed Maximum Occupancy 12 Max

Hotel Description

Bürgenstock Alpine Spa's great location gets high marks from our customers. During your stay, you'll be within walking distance of Burgenstock. Features include free breakfast, free WiFi in public areas and free self-parking. Built in 2017, this 5-star hotel has 102 rooms over 8 floors. This property offers pet-friendly amenities, such as food and water bowls. All rooms offer free WiFi and deep-soaking baths.

  • Air-conditioned rooms with fireplaces, free minibar items and deep-soaking baths
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 12 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Valet parking and extended parking available for a fee
  • Take a swim in the outdoor and 2 indoor pools or soak in the 2 spa tubs
  • Indulge with body scrubs, Swedish massages or facials at Alpine Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a golf course, an outdoor tennis court and a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes by car from Burgenstock and 6 minutes from Hammetschwand Lift
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Bürgenstock Alpine Spa ratings based on 20 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Bürgenstock Alpine Spa

Everyone (14) Couples (6)
5 out of 5

Posted by on 9 Oct 2019

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Comment from Hotel Management

26 Oct 2019 by Guest Experience Team

Thank you very much for your outstanding rating. It is delightful that you have enjoyed your stay with us. Kind regards, Bürgenstock Resort Robert P. Herr - General Manager

5 out of 5
parfait ! rien à redire !

Posted by on 28 Dec 2021

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5 out of 5
Une expérience incroyable et magnifique. Le personnel est aux petits soins, et l’hôtel/spa sont exceptionnels.

Posted by on 12 Dec 2021

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5 out of 5
Magnifique hôtel situé hors du temps avec une vue à couper le souffle et un service imppécable.

Posted by on 22 Jun 2021

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Comment from Hotel Management

25 Jun 2021 by Christian Sack

Cher invité Le Bürgenstock Resort est en effet une oasis situé au-dessus le lac des Quatres-Cantons comme un péninsule il offre des vues à travers le lac ou dans les Alpes, vraiment un endroit unique et magique. Nous sommes heureux de lire que vous avait pu profiter pleinement de votre temps chez nous et attendons avec impatience votre prochaine visite. Meilleures salutations depuis la Suisse Centrale Christian Sack General Manager Bürgenstock Hotels & Resort

5 out of 5

Posted by on 18 Oct 2020

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Comment from Hotel Management

24 Oct 2020 by Robert P. Herr

Thanks a lot for the great score!

5 out of 5

Posted by on 12 Jul 2020

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Comment from Hotel Management

24 Aug 2020 by Robert P. Herr, General Manager

Danke für Ihre top Bewertung!

5 out of 5

Posted by on 19 Jan 2020

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Comment from Hotel Management

12 Dec 2020 by Robert P. Herr

Vielen Dank für Ihre top Bewertung!

5 out of 5

Posted by on 13 Jan 2020

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Comment from Hotel Management

12 Dec 2020 by Robert P. Herr

Vielen Dank für Ihre top Bewertung!

5 out of 5
Wir wurden sehr lieb empfangen und der Aufenthalt an sich war auch sehr schön.

Posted by on 4 Dec 2019

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5 out of 5

Posted by on 18 Nov 2019

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About the Bürgenstock Alpine Spa

Location Bürgenstock, Ennetbuergen, 6363

Property Features

During the winter, enjoy on-site recreational activities like ice skating, and return when the snow melts for a round of golf at the on-site golf course. After a day on the slopes, enjoy treatments at the full-service spa, a relaxing soak in one of the 2 hot tubs, and an invigorating swim in one of the 2 indoor swimming pools. Bürgenstock Alpine Spa helps provide the perfect ski holiday with ski passes and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar. There are 12 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers an outdoor pool, a children's pool and a complimentary children's club. Self parking is free. A complete renovation of Bürgenstock Alpine Spa was completed in August 2017. Smoking is allowed in designated areas at this 5-star Ennetbuergen hotel.

  • 1 building
  • 102 guestrooms or units
  • 8 levels
  • 12 dining venues
  • 107640 sq ft of conference space
  • 10000 sq. m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Ski lift tickets
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Indoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking , Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Stansstad Station (8.1 km / 5.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking and extended parking available for a surcharge

Room Amenities

Bürgenstock Alpine Spa offers 102 forms of air-conditioned accommodation with fireplaces and free minibar items. Beds feature Frette Italian sheets. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Fireplace
  • Deep-soaking bath
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast.

Bürgenstock Alpine Spa has 12 restaurants on site.

Late-night fare is available from 24-hour room service.

Nearby Activities

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 2 indoor tennis courts and 1 an outdoor tennis court. 2 indoor swimming pools and 2 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include ski-in/ski-out access, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf driving range on site
  • Golf lessons on site
  • Snowmobiling nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Snow tubing nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alpine Spa. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 6
  • Sports massage
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 225.0 per night.
  • Cots (infant beds) are available for CHF 63.0 per night.

Pet Policy

  • Pets: CHF 60 per pet, per night, plus a deposit of CHF 60 per night
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 6.10 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet deposit: CHF 60 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 63.0 per night
  • Rollaway bed fee: CHF 225.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buergenstock Hotel Ennetbuergen
  • Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
  • Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
  • Bürgenstock Hotels Bürgenstock Alpine Spa
  • Buergenstock Hotel Alpine Spa
  • Buergenstock Hotel
  • Park Hotel Buergenstock Resort
  • Bürgenstock Alpine Spa Hotel
  • Bürgenstock Alpine Spa Ennetbuergen
  • Bürgenstock Alpine Spa Hotel Ennetbuergen
  • Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

You should know

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Bürgenstock Alpine Spa is listed in the 2021 Travel + Leisure 500.

The property is a member of the Leading Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.