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Deluxe Double Room, 1 Bedroom, Balcony, Valley View

Bed Count 1 King Bed Maximum Occupancy 2 Max
£430* Per night/room 23 Jun - 24 Jun

Executive Double Room, 1 Bedroom, Balcony, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Apartment, 2 Bedrooms, Balcony, Valley View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Balcony, Valley View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Bürgenstock Hotels & Resort – Waldhotel & Spa, you'll be within walking distance of Hammetschwand Lift. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 2017, this 5-star hotel has 137 rooms over 9 floors. All rooms offer free WiFi and deep-soaking baths.

  • Air-conditioned rooms with free minibar items, balconies and deep-soaking baths
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with Thai massages, hydrotherapy or body scrubs at Waldhotel Spa
  • Services include free supervised kids' activities, dry cleaning/laundry and concierge services
  • On-site recreation includes an outdoor tennis court, a health club and a steam room
  • 1 mi (1.7 km) from Hammetschwand Lift and 12.1 mi (19.4 km) from Chapel Bridge
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Bürgenstock Hotels & Resort – Waldhotel & Spa ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Bürgenstock Hotels & Resort – Waldhotel & Spa

Everyone (8) Couples (4)
5 out of 5

Posted by on 16 Dec 2019

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5 out of 5
Wunderschönes Hotel und sehr freundliches Personal

Posted by on 13 Jun 2021

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5 out of 5
Die Parkplatzgebühr sollte man bei den Zimmerpreisen evtl. überdenken!

Posted by on 1 Jun 2020

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Comment from Hotel Management

1 Jun 2020 by Experience Team

Sehr geehrter Gast, Herzlichen Dank für Ihre positive Bewertung und das Feedback. Um unseren Gästen ein einmaliges Gesamterlebnis zu bieten, haben Sie mit einer Hotelreservation im Bürgenstock Resort die An- und Abreise mit Schiff und Bahn ab Luzern inkludiert, was als attraktive Alternative zur Anreise mit dem privaten Auto dient. Wir würden uns freuen Sie bald wieder bei uns begrüssen zu dürfen. Herzliche Grusse, Robert P. Herr General Manager Bürgenstock Hotels & Resort

5 out of 5
Es war alles gut.Waren sehr zufrieden.Essen und Frühstück sehr gut.

Posted by on 3 Jan 2020

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Comment from Hotel Management

12 Dec 2020 by Robert P. Herr

Vielen Dank für Ihre top Bewertung!

5 out of 5
Platzverhältnisse und Privacy. Aufmerksames und Interessiertes Personal.

Posted by on 30 Dec 2019

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4 out of 5
Es kann nicht sein, dass bei diesen Preisen der Parkplatz noch separat bezahlt werden muss. Gerade auch für Elektro-Fahrzeuge. - Ein No-Go. Im ganzen Ressort war kein richtiger Prosecco erhältlich (aus dem Valdobbiadene DOGC!). Stattdessen wurde alles Andere als Prosecco angeboten … Eine Tages- oder Sonntagszeitung aufs Zimmer wäre auch eine Dienstleistung, die anzubieten ein MUST ist.

Posted by on 2 Dec 2019

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5 out of 5

Posted by on 21 Oct 2019

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Comment from Hotel Management

26 Oct 2019 by Guest Experience Team

Lovely to see your amazing 5* review. We would be honored to welcome you back soon. Warm regards, Bürgenstock Resort Robert P. Herr - General Manager

2 out of 5
Tout est beaucoup trop cher L'hotel est magnifique mais malgré des magnifique matériaux on se croirait dans une ambiance un peu sèche Une nuit à CHF 900.- c'est exagéré

Posted by on 26 Aug 2019

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4 out of 5

Posted by on 19 Jun 2019

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Comment from Hotel Management

3 Aug 2019 by Bürgenstock Resort

Thank you very much for your excellent feedback! Kind regards, Bürgenstock Resort

4 out of 5

Posted by on 2 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by Experience

Dear guest We are indeed delighted that you enjoyed your stay among us and would love to say; welcome back at the beautiful Bürgenberg. Bürgenstock Resort Robert P. Herr - General Manager

About the Bürgenstock Hotels & Resort – Waldhotel & Spa

Location Bürgenstock 30, Ennetbuergen, NW 6363

Property Features

Bürgenstock Hotels & Resort – Waldhotel & Spa offers its guests a full-service spa, an outdoor tennis court, and indoor tennis courts. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. An outdoor pool, an indoor pool, and a health club are also featured at the luxury Bürgenstock Hotels & Resort – Waldhotel & Spa. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This Mediterranean Ennetbuergen hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 9 levels
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Zhuhai (ZUH-Sanzao Intl.) (11,534.8 km / 7,167.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Bürgenstock Hotels & Resort – Waldhotel & Spa offers 137 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature premium bedding. Smart televisions are featured in guestrooms. Espresso makers and free minibar items are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Private balcony
  • Deep-soaking bath
  • Stocked minibar (free)
  • iPod dock
  • In-room dining (24 hours)
  • Smart television
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Verbena Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Late-night fare is available from 24-hour room service.

Spa Services

Waldhotel Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 12
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 225.0 per night.
  • Cots (infant beds) are available for CHF 50.0 per night.

Pet Policy

  • Pets: CHF 60 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 16 years old are allowed in the SPA area and must be accompanied by an adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. Noise-free guestrooms cannot be guaranteed.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: CHF 6.1 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CHF 45 for adults and CHF 45 for children (approximately)
  • Airport shuttle fee: CHF 425 per vehicle (one-way)
  • Airport shuttle fee per child: CHF 425 (one-way)
  • Self-parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per day
  • Pet fee: CHF 60 per pet, per night
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Late check-out fee: 100 per cent of room rate (subject to availability)
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bürgenstock Hotels Resort Waldhotel Obbürgen
  • Bürgenstock Hotels Resort Waldhotel
  • Bürgenstock Hotels Waldhotel Obbürgen
  • Bürgenstock Hotels Waldhotel
  • Bürgenstock Waldhotel
  • Bürgenstock Hotels & Resort – Waldhotel & Spa Hotel
  • Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen
  • Bürgenstock Hotels & Resort – Waldhotel & Spa Hotel Ennetbuergen
  • Bürgenstock Hotels Resort Waldhotel Ennetbuergen
  • Bürgenstock Hotels Waldhotel Ennetbuergen
  • Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen
  • Ennetbuergen Bürgenstock Hotels & Resort – Waldhotel & Spa Hotel
  • Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa
  • Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen
  • Bürgenstock Hotels Resort Waldhotel
  • Bürgenstock Hotels Resort – Waldhotel Spa
  • Bürgenstock Hotels Waldhotel
  • Bürgenstock Waldhotel
  • Burgenstock Hotels Waldhotel

You should know

  • Bürgenstock Hotels & Resort – Waldhotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7 AM to 9 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.