1 Jun 2020 by Experience Team
Sehr geehrter Gast, Herzlichen Dank für Ihre positive Bewertung und das Feedback. Um unseren Gästen ein einmaliges Gesamterlebnis zu bieten, haben Sie mit einer Hotelreservation im Bürgenstock Resort die An- und Abreise mit Schiff und Bahn ab Luzern inkludiert, was als attraktive Alternative zur Anreise mit dem privaten Auto dient. Wir würden uns freuen Sie bald wieder bei uns begrüssen zu dürfen. Herzliche Grusse, Robert P. Herr General Manager Bürgenstock Hotels & Resort
12 Dec 2020 by Robert P. Herr
Vielen Dank für Ihre top Bewertung!
26 Oct 2019 by Guest Experience Team
Lovely to see your amazing 5* review. We would be honored to welcome you back soon. Warm regards, Bürgenstock Resort Robert P. Herr - General Manager
Bürgenstock Hotels & Resort – Waldhotel & Spa offers its guests a full-service spa, an outdoor tennis court, and indoor tennis courts. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and 4 meeting rooms. An outdoor pool, an indoor pool, and a health club are also featured at the luxury Bürgenstock Hotels & Resort – Waldhotel & Spa. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This Mediterranean Ennetbuergen hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)
Bürgenstock Hotels & Resort – Waldhotel & Spa offers 137 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature premium bedding. Smart televisions are featured in guestrooms. Espresso makers and free minibar items are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Verbena Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Late-night fare is available from 24-hour room service.
2 indoor tennis courts, an outdoor tennis court and a health club are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests aged under 17 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Waldhotel Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Bürgenstock Hotels & Resort – Waldhotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the SPA area and must be accompanied by an adult.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.
