27 Aug 2019 by Epsom Front Office
Many thanks for the review score!
13 Aug 2019 by Epsom Front Office
Hi there, Sorry you found our hotel to be dated...that is such a shame. Thanks for giving us a try though! Kind regards
7 May 2019 by Hanna
Thanks for the rating!
3 Jan 2019 by Hanna
Thanks for the 5/5
3 Jan 2019 by Hanna
Thank you for taking the time to review us, we are pleased you found the hotel to your liking and hope to have you back in the near future. Kind Regards Hanna Sales Manager
8 Nov 2016 by Deputy GM
Dear Rick Thank you for choosing Holiday Inn Express Epsom Downs . I was very pleased to hear that you enjoyed your stay and found the service to be of a good standard I hope we will see you here on your next visit to Epsom Kind regards Peter C - Deputy GM – Holiday Inn Express London - Epsom Downs – HotelStaff
This property is closed from 9 December 2020 to 31 January 2021 (dates subject to change).
As a guest of Holiday Inn Express London-Epsom Downs, you'll find multilingual staff, a safe deposit box at the front desk, and a lift. Event space at this hotel measures 700 square feet (65 square metres). WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Self parking is free. This 3.5-star Epsom hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Holiday Inn Express London-Epsom Downs offers 120 forms of accommodation with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Great Room Bar – On-site bar.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.
For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 72 hours between bookings. The property affirms that it follows the sanitisation practices of the Clean Promise (IHG) guidelines.