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Holiday Inn Express London-Epsom Downs

3.5-star property
Langley Vale Road, Epsom, England 020 3788 4841
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4.4 out of 5
Excellent!
See all 8 Ebookers Reviews

"Very basic and dated - terrible breakfast options for a veggie " More

By a verified traveller on Tue 13 Aug 2019

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Standard Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£77* Per night/room 1 Feb - 2 Feb

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed with Sofa bed, Non Smoking (With Sofa Bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express London-Epsom Downs. During your stay, you're just a quick walk from Epsom Downs Racecourse. Features include free WiFi in public areas and free self-parking, plus a bar. This 3.5-star hotel has 120 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, coffee/tea makers and pillow menu
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front-desk safe, meeting rooms and multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • 13 minutes by car from Chessington World of Adventures and 13 minutes from Epsom Downs Racecourse

Holiday Inn Express London-Epsom Downs ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express London-Epsom Downs

Everyone (5) Couples (2)
5 out of 5

Posted by on 23 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Epsom Front Office

Many thanks for the review score!

3 out of 5
Very basic and dated - terrible breakfast options for a veggie

Posted by on 13 Aug 2019

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Comment from Hotel Management

13 Aug 2019 by Epsom Front Office

Hi there, Sorry you found our hotel to be dated...that is such a shame. Thanks for giving us a try though! Kind regards

4 out of 5
Room was clean neat and tidy, very quiet even though fairly busy, only negative was there appeared to be an AC unit right outside our room which kept us awake for a large portion of the night, rectified by placing tissue paper in my ears to enable sleep.

Posted by on 1 May 2019

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Comment from Hotel Management

7 May 2019 by Hanna

Thanks for the rating!

5 out of 5

Posted by on 31 Dec 2018

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Comment from Hotel Management

3 Jan 2019 by Hanna

Thanks for the 5/5

5 out of 5
Second visit to this hotel, and again it was very comfortable with excellent staff, they remembered us from last year. At the bar we were served by Purley who gave excellent service and entertained us with banter and stories, she was also knowledgeable on the drinks. We will be back next year.

Posted by on 16 Dec 2018

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Comment from Hotel Management

3 Jan 2019 by Hanna

Thank you for taking the time to review us, we are pleased you found the hotel to your liking and hope to have you back in the near future. Kind Regards Hanna Sales Manager

5 out of 5

A nice hotel in a lovely setting.

Right in the middle of the race course it's a lovely setting, the hotels modern, the breakfast was good and price very reasonable.

Posted by , from Bath on 6 Nov 2016

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Comment from Hotel Management

8 Nov 2016 by Deputy GM

Dear Rick Thank you for choosing Holiday Inn Express Epsom Downs . I was very pleased to hear that you enjoyed your stay and found the service to be of a good standard I hope we will see you here on your next visit to Epsom Kind regards Peter C - Deputy GM – Holiday Inn Express London - Epsom Downs – HotelStaff

4 out of 5

Races

Pros: Location
Location: Couple of pubs and short walk to races
Ideal close to Epsom races and pubs and easy to get access lo london

Posted by , from west mids on 2 Oct 2016

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4 out of 5

Lovely location

A very quiet & perfect location, Everything as expected from staff & facilities. Lovely view to the Downs. Only problem were some guests coming home from functions elsewhere late in the night & having loud converstions at the entrance.

Posted by on 29 Feb 2012

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About the Holiday Inn Express London-Epsom Downs

Location Langley Vale Road, Epsom, England KT18 5LG

Renovations + Closures

This property is closed from 9 December 2020 to 31 January 2021 (dates subject to change).

Property Features

As a guest of Holiday Inn Express London-Epsom Downs, you'll find multilingual staff, a safe deposit box at the front desk, and a lift. Event space at this hotel measures 700 square feet (65 square metres). WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Self parking is free. This 3.5-star Epsom hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • 700 sq ft of conference space
  • 65 sq. m of conference space
  • Bar or lounge
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: London (LGW-Gatwick) (36.2 km / 22.5 mi)
  • Train station: Epsom Tattenham Corner Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express London-Epsom Downs offers 120 forms of accommodation with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Coffee maker
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Great Room Bar – On-site bar.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 72 hours between bookings. The property affirms that it follows the sanitisation practices of the Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Number of children who can stay for free – 2
  • Debit cards
  • gap period enforced between guest stays 72 hours

Hotel Names

  • Holiday Inn Express DOWNS Hotel LONDON-EPSOM
  • Holiday Inn Express LONDON-EPSOM
  • Holiday Inn Express LONDON-EPSOM DOWNS
  • LONDON-EPSOM DOWNS
  • Holiday Inn Express London-Epsom Downs Hotel
  • Holiday Inn Express Downs
  • Holiday Inn Express LONDON EPSOM DOWNS
  • Express London Epsom Downs
  • Holiday Inn Express London-Epsom Downs Hotel
  • Holiday Inn Express London-Epsom Downs Epsom
  • Holiday Inn Express London-Epsom Downs Hotel Epsom

You should know

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.