- Liked: Cleanliness, amenities, property conditions & facilities
Where to start, so much to say.... Went with my 6 years old daughter for a 2 nights week-end in Essaouira. Chose this hotel as, as per Expedia, the best in town. Such a disappointment.... Location is great, directly on the beach, few minutes walk from Medina. Lobby is great, checking super fast, room spacious and clean, but then it starts... Immediately called the room service upon arrival to order food for us. I chose a ribeye. Room serviced called back twice, asking first how I wanted the meat cooked, and 2nd to say they don't have the side dish I chose on their menu. Never mind. One hour later, food arrived. Smelly unchewable meet.... Amazing for a 5 stars hotels... Evening we decided to go for a drink before dinner, arrived in the bar, chose our drinks. No fanta for my daughter, no corona for me.... ok it was low season, we went to restaurant Alizee, asking for the menu and been answered there is only one fixed menu. No problem I asked the girl at the reception desk what was in this fixed menu, she had no idea, called a waiter who also had no idea and started opening the pots to sniff out and try to guess what's inside. Tired, and as obviously they had no idea what they were serving, I left saying we will outside. The girl than ran after me saying that was the fixed menu for half board (we were not !) but there was an a la carte menu if I wanted. I immediately accepted and asked for it. She answered that was not in this restaurant but in an other one accros the street !!