13 Mar 2017 by Ursula Pätzold-Coco
Dear TravellingMan, We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always good to receive feedback. I will share your comments with our team. I hope the noise from the studio didn´t vitiate your stay that much. Thank you again for sharing your experience, and we hope to see you back again in our Hotel. Sincerely, Ursula Pätzold-Coco Manager
24 Jul 2019 by Ursula Pätzold-Coco
Sehr geehrter Gast, wir danken Ihnen vielmals, dass Sie sich die Zeit genommen haben für eine Bewertung zu Ihrem Aufenthalt im Mercure Hotel Duisburg City. Leider waren Sie mit Ihrem Aufenthalt nicht sehr zufrieden, besonders mit dem Zimmer das Sie als sehr staubig empfanden.Wir bitten Sie die Unannehmlichkeiten zu entschuldigen und versichern Ihnen, dass wir dies mit unserm Team besprechen werden. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ursula Pätzold-Coco Manager
6 Apr 2017 by Mercure Duisburg GM
Lieber Gast, vielen Dank für Ihre gute Bewertung, es freut uns sehr, dass Sie mit unserer zentralen Lage und unserem Preis-Leistungsverhältnis zufrieden waren. Gerne begrüßen wir Sie recht bald wieder in unserem Hause. Mit freundlicher Grüßen Ursula Pätzold Coco Direktorin
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Sunday:
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2196 square feet (204 square metres) and includes conference rooms. An indoor pool, a terrace, and an arcade/games room are also featured at the eco-friendly Mercure Hotel Duisburg City. Parking is available for a fee. This 4-star Duisburg hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Mercure Hotel Duisburg City offers 162 forms of accommodation with minibars and espresso makers. LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Guests can enjoy buffet breakfast for a fee.
Mercure Hotel Duisburg City has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.