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"Good room, I think mine was premium on 4th floor. Clean. A bit warm but windows opened. Good breakfast. Thin walls and a bit noisy due to gym next ... " More

By a verified traveller on Mon 27 Feb 2017

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Hotel Description

Our customers tell us that they can't get enough of the nice bathrooms at Mercure Hotel Duisburg City. During your stay, you're just a quick walk from Mercatorhalle Duisburg. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This 4-star hotel has 162 rooms. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and 5 meeting rooms
  • Guests speak favourably about the breakfast and the clean guestrooms
  • 7 minutes by car from Duisburg Inner Harbour and 11 minutes from Duisburg Zoo
  • Pets welcome for a fee

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£68* Per night/room 6 Aug - 7 Aug

Standard Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Privilege, Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mercure Hotel Duisburg City ratings based on 10 verified reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Hotel Duisburg City

Everyone (6) Couples (2) Family (1)
3 out of 5

OK for business

Pros: Cleanliness. Windows open.
Cons: Insulation from sound.
Location: Urban location, nothing particularly pretty, though arrived late and left early.
Good room, I think mine was premium on 4th floor. Clean. A bit warm but windows opened. Good breakfast. Thin walls and a bit noisy due to gym next door, even though not sharing a wall as room was above the level of the gym and could see gym through glass ceiling are of gym. Banging and thuds from doors closing in hotel too. Quiet from around midnight. Reception staff nice.

Posted by , from UK on 27 Feb 2017

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Comment from Hotel Management

13 Mar 2017 by Ursula Pätzold-Coco

Dear TravellingMan, We very much appreciate your comments regarding your stay at the Mercure Hotel Duisburg City. It is always good to receive feedback. I will share your comments with our team. I hope the noise from the studio didn´t vitiate your stay that much. Thank you again for sharing your experience, and we hope to see you back again in our Hotel. Sincerely, Ursula Pätzold-Coco Manager

2 out of 5
Habe ein Zimmer nur für 2 Personen bekommen, anstatt für 3. Das Zimmer, vorallem das Bett war sehr staubig und generell sehr trockenes Zimmer (empfehlung Zimmerbefreuchter)

Posted by on 17 Jun 2019

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Comment from Hotel Management

24 Jul 2019 by Ursula Pätzold-Coco

Sehr geehrter Gast, wir danken Ihnen vielmals, dass Sie sich die Zeit genommen haben für eine Bewertung zu Ihrem Aufenthalt im Mercure Hotel Duisburg City. Leider waren Sie mit Ihrem Aufenthalt nicht sehr zufrieden, besonders mit dem Zimmer das Sie als sehr staubig empfanden.Wir bitten Sie die Unannehmlichkeiten zu entschuldigen und versichern Ihnen, dass wir dies mit unserm Team besprechen werden. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ursula Pätzold-Coco Manager

4 out of 5
Wir waren drei Nächte im Hotel, Do-So. Sehr schönes und freundliches Hotel im Stadtzentrum mit direkter Nähe zum Hauptbahnhof. Durch die Einkaufspassage kommt man direkt in Innenstadt. Allerdings muss man für ein Check-In einmal um das Hotel rum laufen, da der Eingang vom Bahnhof und der Innenstadt weg gerichtet liegt. Ansonsten kommt man auch mit der Zimmerkarte in der Passage ins Hotel. Die Flurteppiche könnten eine Frischekur vertragen. Etwas Überwindung kostet es, wenn man vom Spa-Bereich wieder auf sein Zimmer möchte, da man direkt am Empfang vorbei und dort auf den Fahrstuhl warten muss. Das Frühstück war reichhaltig. Es wurde bis zum Schluss nachgefüllt. Das Personal hat uns aber teilweise nicht verstanden oder uns einfach vergessen: 1. Tag zweimal nach Kaffee gebeten - kam erst beim zweiten Mal bei einer anderen Person. 3. Tag nach Schnittlauch zum Rührei gefragt - kam nicht. Sauberkeit: Das Reinigungspersonal war sehr freundlich. Liebte es aber, sich morgens lautstark vor unserer Tür zu unterhalten. Die Zimmer waren im großen und ganzen sauber. Jedoch fanden wir hier und da Haare im Bad. Komfort: Zimmer mit Doppelbett, Schreibtisch, Schrank, Kleidergarderobe, Teekocher, 1 Stuhl und ein Sofa. Der Bezug vom Sofa könnte ebenfalls erneuert werden. Das Bett war für mich zu hart. Ich habe nur schwer in den Schlaf gefunden. Es war zudem recht warm im Zimmer - im September. ................................................................................................

Posted by on 8 Sep 2017

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4 out of 5
Location: Super zentral. Man ist direkt am Bahnhof, auf der Statdautobahn oder in der Einkaufsstraße.
Alles gut. Zentrale Lage, sehr gutes Preis-Leistungs-Verhältnis.

Posted by on 13 Mar 2017

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Comment from Hotel Management

6 Apr 2017 by Mercure Duisburg GM

Lieber Gast, vielen Dank für Ihre gute Bewertung, es freut uns sehr, dass Sie mit unserer zentralen Lage und unserem Preis-Leistungsverhältnis zufrieden waren. Gerne begrüßen wir Sie recht bald wieder in unserem Hause. Mit freundlicher Grüßen Ursula Pätzold Coco Direktorin

5 out of 5

Super Lage

Pros: Lage
Die Lage ist toll. Nahe am Bahnhof, an der Innenstadt und direkt neben dem Casino. Frühstück fanden wir zu teuer (18 € Pro Personen), deshalb haben wir darauf verzichtet.

Posted by on 12 Dec 2016

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4 out of 5

Hübsches Hotel

Das Zimmer ist komfortabel und sauber. Wir haben besonders das reichhaltige Frühstücksbuffet genossen.

Posted by on 19 Nov 2016

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2 out of 5

Als Notunterkunft geeignet

Das Zimmer konnte man erst ab ca. 23 Uhr nutzen, da vorher der Lärm des benachbarten Fitnesscenters (laute polternde Geräusche) schlafen unmöglich machte. Unsere Bitte, ein anderes Zimmer ohne Lärmbelästigung zu bekommen, wurde abgelehnt.

Posted by on 17 Oct 2016

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3 out of 5
Cons: Leider wurde die Klimaanlage in der Nacht zentral gesteuert, so dass es sehr warm im Zimmer war. Straßenlärm vermied schlafen bei offenem Fenster.
Das Hotel ist schön zentral gelegen, gute Verkehrliche Anbindung, gute Parkmöglichkeiten. Zu wenig Platz im Frühstücksraum bei vollbelegtem Hotel, nur ein Aufzug vorhanden, der vom Personal mit genutzt wird und es so zu langen Wartezeiten kommt.

Posted by on 5 Sep 2016

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1 out of 5

Zimmer im Mercure hotel duisburg

das Zimmer im Mercure Hotel war sehr klein, und eine Verbindungstür zum Nebenzimmer war sehr störend. Die Badtüre ging nicht richtig zu schließen und schepperte dauernd gegen die Wand. Dieses Zimmer war sehr enttäuschend und dem Preis nicht angemessen. Das Hotel war sehr überfüllt und die Gäste beschwerten sich im Aufzug über das überfüllte Restaurant beim Frühstück.

Posted by on 26 Nov 2013

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1 out of 5

hotel gaat steeds verder achteruit

vroeger was dit een heel goed hotel, momenteel is het zwembad gesloten, 1 vrouw runt vanaf 17 uur het hele hotel in haar eentje ivm bezuinigingen, televisie had geen afstandsbediening, kon niet opgelost worden omdat die ene persoon de receptie niet kon verlaten om 17.00 uur

Posted by on 4 Sep 2013

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About the Mercure Hotel Duisburg City

Location Landfermannstr. 20, Duisburg, NW 47051

Renovations + Closures

The following facilities are closed until further notice:

  • Bar/Lounge
  • Dining venue
  • Sauna
  • Swimming pool

The following facilities are closed on Sunday:

  • Restaurant

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2196 square feet (204 square metres) and includes conference rooms. An indoor pool, a terrace, and an arcade/games room are also featured at the business-friendly Mercure Hotel Duisburg City. Parking is available for a fee. This 4-star Duisburg hotel is smoke free.

  • 162 guestrooms or units
  • 2196 sq ft of conference space
  • 204 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Games room or arcade
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Duesseldorf (DUS-Duesseldorf Intl.) (25.7 km / 16 mi)
  • Train station: Duisburg Central Station (1.2 km / 0.7 mi)
  • Metro station: Koenig-Heinrich-Platz U-Bahn (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Hotel Duisburg City offers 162 forms of accommodation with minibars and espresso makers. LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers. This Duisburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Espresso maker
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Mercure Hotel Duisburg City has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser

Contactless check-out is available

Individually wrapped food options are available for breakfast

Each guestroom is kept vacant for a minimum of 72 hours between bookings

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 10 per pet, per night
  • Early check-in fee: EUR 25.00 (subject to availability)
  • Late check-out fee: EUR 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Duisburg City
  • Mercure Hotel Duisburg City
  • Accor Hotel Duisburg City
  • Mercure Duisburg City Duisburg
  • Mercure Hotel Duisburg City Hotel
  • Mercure Hotel Duisburg City Duisburg
  • Mercure Hotel Duisburg City Hotel Duisburg

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.