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Hotel Description

Our customers tell us that they can't get enough of the WiFi at Essener Hof Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Grillo-Theater. Free WiFi in public areas, a restaurant and a 24-hour fitness centre are available. Built in 1883, this 4-star hotel has 114 rooms over 5 floors. Free WiFi and LED TVs are available in all rooms.

  • All rooms offer LED TVs, room service (during limited hours) and phones
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front-desk safe and 7 meeting rooms
  • On-site recreation includes a 24-hour fitness centre
  • Guests really like the accommodation for the spaciousness and overall comfort
  • Within a 10-minute walk of Philharmonie Essen and Old Synagogue
  • Pets welcome for a fee

Suite, 2 Single Beds (Living Room)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Apartment, 1 Queen Bed, Kitchenette (Living Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Comfort Room, 1 Queen Bed (Cozy Sitting Corner)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Essener Hof Sure Hotel Collection by Best Western ratings based on 4 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Essener Hof Sure Hotel Collection by Best Western

Everyone (1) Couples (2) Business (1) Family (1)
4 out of 5
Nicht gefallen: Das Hotelrestaurant hatte am Samstagabend geschlossen

Posted by on 22 Jul 2019

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Comment from Hotel Management

24 Jul 2019 by Tanja Klein Rezeption

Vielen Dank für Ihre Rückmeldung. Wir hatten für diesen Samstagabend nicht genügend Tischreservierungen im Restaurant. Wir würden uns freuen Sie erneut begrüßen zu dürfen. Über eine vorherige Tischreservierungsanfrage in diesem Zusammenanhang würden wir uns sehr freuen. mit freundlichen Grüßen Ihr Team vom Top CCL Hotel Essener Hof

5 out of 5
Sehr gut gelegenes Hotel mit sehr freundlichen und aufmerksamen Personal. Die Zimmer sind in einem sehr guten Zustand. Definitiv zu empfehlen.

Posted by on 4 Sep 2018

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Comment from Hotel Management

19 Sep 2018 by Helene Schulte

Sehr geehrter Hotelgast, für freuen uns über Ihren positiven Aufenthalt in unserem Hotel. Viele Grüße

5 out of 5

Eine Ideale Wahl

Für mich war das Hotel ideal gelegen, direkt neben dem Haus der Technik und dem Bahnhof. Auch der Christkindl Markt ist in unmittelbarer Nähe. Sauber und ruhig gelegen.Ich komme wieder!

Posted by on 30 Dec 2015

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2 out of 5

Dit is geen 4-sterrenhotel!

De algemene indeling en inrichting van het hotel vind ik niet mooi. Je moet te lang lopen om naar de kamer te komen. De kamer was te klein en meubilair redelijk verder geen koelkastje en geen overige drink faciliteiten in de kamer.

Posted by on 17 Jun 2015

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About the Essener Hof Sure Hotel Collection by Best Western

Location AM HANDELSHOF,5, Essen, North Rhine-Westphalia 45127

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 7 meeting rooms available. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Essener Hof Sure Hotel Collection by Best Western. A complete renovation of Essener Hof Sure Hotel Collection by Best Western was completed in January 2018. This 4-star Essen hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 5 levels
  • Built in 1883
  • Dining venue
  • Bar or lounge
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Duesseldorf (DUS-Duesseldorf Intl.) (28.2 km / 17.5 mi)
  • Train station: Essen Central Station (1.1 km / 0.7 mi)
  • Metro station: Hirschlandplatz U-Bahn (0.4 km / 0.3 mi)

Room Amenities

Essener Hof Sure Hotel Collection by Best Western offers 114 forms of accommodation with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. LED televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries. This Essen hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Restaurant Guso – This diner only serves dinner.Reservations are required.

Moonlight Express Bar – This bar only serves dinner. Open selected days.

Breakfast restaurant – This buffet restaurant only serves breakfast. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome for a fee

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast.The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast.The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean - Best Western
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 9 per night
  • A pet fee will be charged
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TOP CCL Hotel Hof
  • TOP CCL Essener Hof
  • TOP CCL Hof
  • Essener Hof
  • Top Ccl Essener Hof
  • Essener Hof Sure Collection By
  • TOP CityLine Hotel Essener Hof
  • Essener Hof Sure Hotel Collection by Best Western Hotel
  • Essener Hof Sure Hotel Collection by Best Western Essen
  • Hotel Essener Hof Sure Hotel Collection by Best Western
  • Essener Hof Sure Hotel Collection by Best Western Hotel Essen

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.