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3.8 out of 5

"The bed was most unusual, I'd have preferred more pillows. Tge foid excellent. " More

By a verified traveller on Sat 03 Aug 2019

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Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£39* Per night/room 31 Oct - 1 Nov

Superior Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room, 1 Double Bed, Non Smoking (Bunk beds)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking (Canopy Bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Accessible, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel Description

The spacious rooms at Best Western Brome Grange get good marks from our customers. During your stay, you'll be close to The 95th Bomb Group Hospital Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 40 rooms over 2 floors. All rooms offer free WiFi and TVs.

  • All rooms offer TVs, DVD players and room service (during limited hours)
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at Courtyard
  • English breakfast served daily for a fee
  • Amenities include meeting rooms, conference space and laundry facilities
  • On-site recreation includes a fitness centre and a steam room
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • 9 minutes by car from The 95th Bomb Group Hospital Museum and 11 minutes from Harleston Recreation Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Best Western Brome Grange ratings based on 5 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Brome Grange

Everyone (4) Couples (1)
5 out of 5
The bed was most unusual, I'd have preferred more pillows. Tge foid excellent.

Posted by on 3 Aug 2019

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4 out of 5
Decent hotel, our room was quite quirky which made it a little more interesting than the usual rectangle you get.

Posted by on 30 Nov 2018

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Comment from Hotel Management

27 Jan 2019 by Sarah Booty

Dear Anonymous Thank you for taking the time to leave feedback from your recent stay with us. I will pass your kind words onto the Team. We hope to see you again soon,

2 out of 5

Location good for a business trip

No body wash in the room and was told they had none. The life saver was the bar staff who located a full shower radox gel bottle , the bar and restaurant staff were good and the food was good, the lady on reception was efficient and polite , having basics in the room was a must. The TV was not a smart TV but basic with poor signal for morning news TV. Always ask for the main building NEW rooms if you stay here , the out buildings are more like holiday chalets than hotel rooms. And very dated. The suoerior room beds were really big and comfortable

Posted by , from london on 17 Jan 2018

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3 out of 5

Close to Diss visiting family

Upon arrival pleasent receptionist, checked out room before visiting family, found only three pillows on bed, stain lamp shades on beside tables, rusted towel rail. Plus a chair that had so many scratches on it, it looks like a cat stroping post. Did ask for extra pillow but never turned up. Breakfast was disappointing for the price. Wife order the signature breakfast,they didnt have pama ham which was one of the ingredants and in total was quite bland! Up side my bacon,sausages,muchroom and fried egg was good but not worth £9.95 per head. If bookings through ebookers or simular then a cheap place to crash for the night but bearing mind they offer spa facilities there you would have thought the hotel side would complement this.

Posted by , from sheerness on 21 Dec 2017

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5 out of 5

Great place to stay

Great place to stay and we are regular visitors however last visit we purchased 1 double room with 1 double bed and the "double bed". Consisted of 2 singles pushed together. Didn't mind but frustrating as the twin room price was cheaper

Posted by on 8 Oct 2016

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About the Best Western Brome Grange

Location Norwich Road, Eye, England IP23 8AP

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Brome Grange offers its guests a spa tub, a steam room, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Best Western Brome Grange. Self parking is free. This 3-star Eye hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Norwich (NWI-Norwich Intl.) (53.7 km / 33.3 mi)
  • Train station: Diss Station (3.8 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Best Western Brome Grange offers 40 forms of accommodation with DVD players and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • DVD player
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast daily.

Courtyard – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.

The Knight's – On-site bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a steam room and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10.00 per pet, per night
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place and guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of We Care Clean (Best Western) guidelines.

  • Property is cleaned with disinfectant
  • One child stays free
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 9.95 per person (approximately)
  • Pet fee: GBP 10.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Brome Grange Hotel Eye
  • Best Western Brome Grange Hotel
  • Best Western Brome Grange Eye
  • Best Western Brome Grange Eye
  • Best Western Brome Grange Hotel
  • Best Western Brome Grange Hotel Eye

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.