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"Decent place to stay for the night, huge tv in the room with kettle. Bed was comfy enough and really hot shower " More

By a verified traveller on Sun 03 Nov 2019

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Standard Double Room, 1 Double Bed (Shared)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£23* Per night/room 2 Aug - 3 Aug

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Triple Room, Multiple Beds (Shared)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the overall value at OYO Metro Inns Falkirk. During your stay, you'll be close to The Helix. Features include free WiFi in public areas and free self-parking, plus a restaurant. This 2.5-star hotel has 75 rooms. Enjoy your stay with amenities like a kitchen and a washer/dryer in each room.

  • All rooms offer kitchens, washers/dryers and private gardens
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Dining options include a restaurant and a coffee shop
  • Amenities include laundry facilities and a vending machine
  • Just a 3-minute drive from The Helix and 8 minutes from Callendar House
  • Cats and dogs welcome for a fee

OYO Metro Inns Falkirk ratings based on 6 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for OYO Metro Inns Falkirk

Everyone (3) Family (2)
4 out of 5
Decent place to stay for the night, huge tv in the room with kettle. Bed was comfy enough and really hot shower

Posted by on 3 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Metro Inns

Thanks for your review

2 out of 5
This place is seriously grim, even for the price. Tiny rooms, broken heaters, no plug sockets, toilet doors that don’t lock etc. The staff were friendly and helped us dry our sodden clothes as we had been cycling, but I would avoid this place unless you are in a serious crisis.

Posted by on 22 Aug 2019

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Comment from Hotel Management

22 Sep 2019 by Paul

I will take your points one at a time. 1. The rooms are small. This is reflected in the price. 2. All rooms have a minimum of 2 plug sockets. 3. All toilet doors do lock if you turn the locking mechanism on entry.

5 out of 5
Been before for price it's good. Slept well again. No hesitation to stay again

Posted by on 17 Jul 2019

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Comment from Hotel Management

17 Jul 2019 by paul

We are glad you enjoyed your stay and look forward to welcoming you back in the near future

1 out of 5
Very disappointed in this hotel first room smelt of cigarette smoke as did the corridors 2nd room bed was nackered and still smell of smoke shower

Posted by on 9 Feb 2019

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Comment from Hotel Management

12 May 2021 by Barbara

Hi, We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Barbara

1 out of 5

Posted by on 9 Feb 2019

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Comment from Hotel Management

12 May 2021 by Barbara

Hi, We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Barbara

1 out of 5
The first room was smoky smell to it the second room we saw the bed was auful all in all terrible not recommended you should take it of your portfolio. NO Towels shower was in a little cupboard

Posted by on 9 Feb 2019

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Comment from Hotel Management

12 May 2021 by Barbara

We are extremely sorry to know this, Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Barbara

Property Features

There's a restaurant on site, as well as a coffee shop/café. Public spaces have free WiFi. OYO Metro Inns Falkirk also features vending machine and laundry facilities. Free self parking is available. This Falkirk hotel is smoke free.

  • 75 guestrooms or units
  • Dining venue
  • Coffee shop
  • Self-service laundry
  • Front desk (limited hours)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Polmont Station (2.3 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

OYO Metro Inns Falkirk offers 75 forms of accommodation with washers/dryers and complimentary bottles of water. All forms of accommodation include kitchens. Guests have access to shared bathrooms. Bathrooms include a shower. Digital televisions are provided. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Bathrooms are shared
  • In-room kitchen
  • Washer and dryer
  • Private outdoor space
  • Television
  • Digital channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Iron and ironing board available
  • Heating

Food & Drink

Richmond Bar – On-site restaurant.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 2:00 PM - 10:00 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 2:00 PM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metro Inns Falkirk Hotel
  • Metro Inns Hotel
  • Metro Inns
  • Metro Inns Falkirk
  • OYO Metro Inns Falkirk Hotel
  • OYO Metro Inns Falkirk Falkirk
  • OYO Metro Inns Falkirk Hotel Falkirk

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.