4 Nov 2019 by Metro Inns
Thanks for your review
22 Sep 2019 by Paul
I will take your points one at a time. 1. The rooms are small. This is reflected in the price. 2. All rooms have a minimum of 2 plug sockets. 3. All toilet doors do lock if you turn the locking mechanism on entry.
17 Jul 2019 by paul
We are glad you enjoyed your stay and look forward to welcoming you back in the near future
12 May 2021 by Barbara
Hi, We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Barbara
12 May 2021 by Barbara
Hi, We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Barbara
12 May 2021 by Barbara
We are extremely sorry to know this, Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Barbara
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Metro Inns Falkirk also features vending machine and laundry facilities. Free self parking is available. This Falkirk hotel is smoke free.
Available in some public areas: Free WiFi
Free self parking
Metro Inns Falkirk offers 75 accommodations with washers/dryers and complimentary bottles of water. Accommodations all include kitchens. Guests have access to shared bathrooms. Bathrooms include a shower. Digital televisions are provided. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Richmond Bar – On-site restaurant.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 2:00 PM - 10:00 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 2:00 PM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.