5 Jan 2020 by Jignesh
Dear Guest Thank you for providing a review. The majority of our guests give us favourable feedback and therefore we are disappointed to hear that you did not have a pleasant stay. Unfortunately as you have provided an anonymous review, I am unable to locate your reservation to review. Kind regards Jignesh
3 Dec 2019 by Jignesh
Dear Guest I hope you are well. We are disappointed to hear that you were not satisfied with your recent stay. We would be delighted to hear your comments so that we can address any shortcomings. Warm regards Jignesh
5 Sep 2019 by Jignesh Patel
Dear Guest I hope you are well. Thank you for taking time to provide a rating. We would welcome your comments on how we could have improved your experience during your recent stay. We are grateful to you for choosing to stay at Frensham Pond Hotel & Spa. Kind regards Jignesh
31 May 2019 by Jignesh Patel
Dear Guest I hope you are well. Thank you for taking time to provide a rating. We are grateful to you for choosing to stay at Frensham Pond Hotel & Spa and hope to welcome you again in the future. Warm regards Jignesh
16 May 2019 by Jignesh Patel
Dear Guest I hope you are well. Thank you for taking time to provide a rating. We are grateful to you for choosing to stay at Frensham Pond Hotel & Spa and hope to welcome you again in the near future. Warm regards Jignesh
Frensham Pond Country House Hotel & Spa offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A terrace, tour or ticket assistance, and a BBQ are also featured at the business-friendly Frensham Pond Country House Hotel & Spa. Self parking is free. A complete renovation of Frensham Pond Country House Hotel & Spa was completed in May 2015. This 4-star Farnham hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Frensham Pond Country House Hotel & Spa offers 53 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Farnham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Watermark – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Indigo – This bar specialises in British cuisine and serves lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The Spa at Frensham Pond has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.