Skip to main content
Beginning of main content
3.6 out of 5

"Close to town and beach, all in all a good location. " More

By a verified traveller on Tue 19 Feb 2019

Enter dates to see availability

Select your room to view prices

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£66* Per night/room 6 Dec - 7 Dec

Executive Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 2 Single Beds, Accessible, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the spacious rooms at Best Western Brook Hotel Felixstowe. During your stay, you'll be within walking distance of Felixstowe Seafront Gardens. Features include free WiFi in public areas and free self-parking, plus 2 bars. This 3-star hotel has 24 rooms. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, room service (during limited hours) and premium bedding
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a meeting room
  • Guests speak favourably about the helpful staff and the size of the guestrooms
  • 12 minutes on foot from Felixstowe Seafront Gardens and a 4-minute drive from Felixstowe Ferry Golf Club
  • Pets welcome for a fee (restrictions apply)

Best Western Brook Hotel Felixstowe ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Brook Hotel Felixstowe

Everyone (4) Couples (1) Family (2)
4 out of 5
Close to town and beach, all in all a good location.

Posted by on 19 Feb 2019

Was this review helpful to you?
3 out of 5

Posted by on 29 Oct 2018

Was this review helpful to you?
4 out of 5

Hotel easy to get to, good access to town

The food over christmas very good indeed, and the staff did realy well.

Posted by on 27 Dec 2017

Was this review helpful to you?
5 out of 5

Highly Recommended

Although due to a very sad circumstance I didn't get to stay here, this hotel came highly recommended by family and friends. I will definetly use this hotel when I need to next year.

Posted by , from Surrey on 2 Dec 2017

Was this review helpful to you?
3 out of 5

walking distance to beach & town - clean but dated

Pros: Location (stayed here several times before)
Cons: decoration updated and windows available to open, or air conditioning
Location: Walking distance to beach and town. Fabulous pub by the beach called The Alex Bar & Brasserie, which does live Jazz on Sunday nights visited everyday
Our room was a ground disabled room with all room windows nailed down, with no air conditioning. This was a warm weekend. Bedding was clean but mattresses were not comfortable. A good three-quarters of an inch completely around the door which meant the light shone in all night. Good selection of tea/coffee, biscuits and clean towels daily. Best deals are always on-line.

Posted by , from Bedfordshire on 20 Oct 2017

Was this review helpful to you?
3 out of 5

Well situated

Pros: Bed comfortable ,well situated ,price.
Cons: Needs updating and improving the standards of fittings
Location: Felixstowe is a small seaside town. We found lots to do in our 2 day visit but would be repetitive for a longer period. South of the town is a fort .
Large room. Comfy bed. Bathroom had dripping tap in sink and shower head fell from wall. I think this hotel needs a little T.L.C. Many Europeans work here which I have generally no problem with. They work hard and are pleasant. 1 male (nice lad) in the restaurant we were unable to understand his English , which I find awkward . Food average, we had a roast at Sunday lunch before travelling home, I wouldn't recommend this meal to anyone.

Posted by , from Cambridge on 10 Apr 2017

Was this review helpful to you?
3 out of 5

Brook

Friendly n helpful. Room a little old fashioned but clean. Lighting very confusing, all or nothing. Good position for sea.

Posted by on 26 Jul 2015

Was this review helpful to you?

About the Best Western Brook Hotel Felixstowe

Location Orwell Road, Felixstowe, England IP11 7PF

Renovations + Closures

This property is closed from 2 November 2020 to 4 November 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. A terrace, a BBQ, and a garden are also featured at the business-friendly Best Western Brook Hotel Felixstowe. Free self parking is available. Smoking is allowed in designated areas at this 3-star Felixstowe hotel.

  • 24 guestrooms or units
  • 2 bars or lounges
  • Dining venue
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: London (STN-Stansted) (95.4 km / 59.3 mi)
  • Train station: Felixstowe Station (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Best Western Brook Hotel Felixstowe offers 24 forms of accommodation with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with digital channels. This Felixstowe hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

On-site venue – This restaurant specialises in international cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Pet Policy

  • Pets: GBP 10 per accommodation, per day
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 7.95 per person (approximately)
  • Pet fee: GBP 10 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Brook Hotel Felixstowe
  • Best Western Brook Hotel
  • Best Western Brook Felixstowe
  • Best Western Brook
  • Brook Hotel Felixstowe
  • BEST WESTERN Brook Hotel, Felixstowe Suffolk
  • Brook Felixstowe Felixstowe
  • Best Western Brook Hotel Felixstowe Hotel
  • Best Western Brook Hotel Felixstowe Felixstowe
  • Best Western Brook Hotel Felixstowe Hotel Felixstowe

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing http://www.ebookers.com/Felixstowe-Hotels-Best-Western-Brook-Hotel-Felixstowe.h1688758-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Felixstowe-Hotels-Best-Western-Brook-Hotel-Felixstowe.h1688758-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Felixstowe-Hotels-Best-Western-Brook-Hotel-Felixstowe.h1688758-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.