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3.6 out of 5

"The food over christmas very good indeed, and the staff did realy well. " More

By a verified traveller on Wed 27 Dec 2017

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Hotel Description

The quiet rooms at Best Western Brook Hotel Felixstowe get good marks from our customers. During your stay, you'll be within walking distance of Felixstowe Seafront Gardens. Features include free WiFi in public areas and free self-parking, plus 2 bars. This 3-star hotel has 24 rooms. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, room service (during limited hours) and premium bedding
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in the lobby, a front-desk safe and a meeting room
  • Guests have good things to say about the accommodation for the overall comfort and low noise level
  • 12 minutes on foot from Felixstowe Seafront Gardens and a 4-minute drive from Felixstowe Ferry Golf Club
  • Pets welcome for a fee (restrictions apply)

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£45* Per night/room 15 Dec - 16 Dec

Executive Suite, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Room, 2 Single Beds, Accessible, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Best Western Brook Hotel Felixstowe ratings based on 7 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Brook Hotel Felixstowe

Everyone (4) Couples (1) Family (2)
4 out of 5
Close to town and beach, all in all a good location.

Posted by on 19 Feb 2019

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3 out of 5

Posted by on 29 Oct 2018

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4 out of 5

Hotel easy to get to, good access to town

The food over christmas very good indeed, and the staff did realy well.

Posted by on 27 Dec 2017

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5 out of 5

Highly Recommended

Although due to a very sad circumstance I didn't get to stay here, this hotel came highly recommended by family and friends. I will definetly use this hotel when I need to next year.

Posted by , from Surrey on 2 Dec 2017

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3 out of 5

walking distance to beach & town - clean but dated

Pros: Location (stayed here several times before)
Cons: decoration updated and windows available to open, or air conditioning
Location: Walking distance to beach and town. Fabulous pub by the beach called The Alex Bar & Brasserie, which does live Jazz on Sunday nights visited everyday
Our room was a ground disabled room with all room windows nailed down, with no air conditioning. This was a warm weekend. Bedding was clean but mattresses were not comfortable. A good three-quarters of an inch completely around the door which meant the light shone in all night. Good selection of tea/coffee, biscuits and clean towels daily. Best deals are always on-line.

Posted by , from Bedfordshire on 20 Oct 2017

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3 out of 5

Well situated

Pros: Bed comfortable ,well situated ,price.
Cons: Needs updating and improving the standards of fittings
Location: Felixstowe is a small seaside town. We found lots to do in our 2 day visit but would be repetitive for a longer period. South of the town is a fort .
Large room. Comfy bed. Bathroom had dripping tap in sink and shower head fell from wall. I think this hotel needs a little T.L.C. Many Europeans work here which I have generally no problem with. They work hard and are pleasant. 1 male (nice lad) in the restaurant we were unable to understand his English , which I find awkward . Food average, we had a roast at Sunday lunch before travelling home, I wouldn't recommend this meal to anyone.

Posted by , from Cambridge on 10 Apr 2017

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3 out of 5

Brook

Friendly n helpful. Room a little old fashioned but clean. Lighting very confusing, all or nothing. Good position for sea.

Posted by on 26 Jul 2015

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About the Best Western Brook Hotel Felixstowe

Location Orwell Road, Felixstowe, England IP11 7PF

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. A terrace, a BBQ, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Brook Hotel Felixstowe. Free self parking is available. Smoking is allowed in designated areas at this 3-star Felixstowe hotel.

  • 24 guestrooms or units
  • 2 bars or lounges
  • Dining venue
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: London (STN-Stansted) (95.4 km / 59.3 mi)
  • Train station: Felixstowe Station (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Best Western Brook Hotel Felixstowe offers 24 forms of accommodation with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

On-site venue – This restaurant specialises in international cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

This property does not have a front desk. This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Pets

  • Pets: GBP 10 per accommodation, per day
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 7.95 per person (approximately)
  • Pet fee: GBP 10 per accommodation, per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Brook Hotel Felixstowe
  • Best Western Brook Hotel
  • Best Western Brook Felixstowe
  • Best Western Brook
  • Brook Hotel Felixstowe
  • BEST WESTERN Brook Hotel, Felixstowe Suffolk
  • Brook Felixstowe Felixstowe
  • Best Western Brook Hotel Felixstowe Hotel
  • Best Western Brook Hotel Felixstowe Felixstowe
  • Best Western Brook Hotel Felixstowe Hotel Felixstowe

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.