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4.3 out of 5

"Lovely old hotel, all staff very friendly and helpful food good, beds comfy " More

By a verified traveller on Thu 17 Sep 2020

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Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£65* Per night/room 30 Oct - 31 Oct

Luxury Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Orwell Hotel. During your stay, you'll be within walking distance of Felixstowe Seafront Gardens. Free WiFi in public areas, free self-parking and 2 restaurants are available. This 3.5-star hotel has 60 rooms. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Westfield
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests speak favourably about the beds and the breakfast
  • 13 minutes on foot from Felixstowe Seafront Gardens and a 3-minute drive from Felixstowe Ferry Golf Club

Orwell Hotel ratings based on 8 verified reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Orwell Hotel

Everyone (4) Couples (3) Family (1)
5 out of 5
Lovely old hotel, all staff very friendly and helpful food good, beds comfy

Posted by , from Thetford on 17 Sep 2020

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5 out of 5
The suite was huge with a separate bedroom and large lounge. Spotlessly clean and every member of staff was very friendly and efficient. The room was a little tired and would benefit from a refurbishment

Posted by on 17 Nov 2019

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5 out of 5
It was clean, warm, friendly staff, good food, and car parking.

Posted by on 23 Oct 2019

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4 out of 5
The property is old and has a lot of features. It was a year ago when I stopped there last and they were measuring up for new carpet which quite clearly did not happen. The menu was not great in either bar or restaurant and very expensive. I can see why not many people were using it when before it was packed. The staff as usual were brilliant. I had a noisy room above the kitchen and was moved very quick. Thank You. Over all the value is brilliant. We will be back

Posted by on 24 Sep 2019

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4 out of 5
Convenient for a short stay. Received upgrade to a suite, which was lovely except for a broken bath tap - so no bath possible - and excessively hot room, even with radiator turned off and the window left open all night (in December!)

Posted by , from UK on 10 Dec 2018

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2 out of 5
Hotel is in need of refurbishment - we stayed in the old part of the hotel and both our rooms were very tired with worn, damaged furnishings and a dated bathroom and decor. In both our rooms the curtains did not fit the windows properly so we were woken up early by the sun. The shower took a long time to get hot and due to it's positioning it was really hard to adjust the temperature which was also very inconsistent. All taps missing their tops so hard to tell which was hot and cold and if you were running the correct one. Our toilet dripped and ran all night so had to keep bathroom door shut which was awkward if you got up in the night as the handle was the style that doesn't turn and you have to push or pull hard on it to open or close so a bit noisy. I dropped something that rolled under the bed and when I went to retrieve it I saw several sweet wrappers and a tube of lip balm in addition to the dust. Overall we felt the room was overpriced. Breakfast was reasonable for the price. We wouldn't stay again unless a significant refurbishment was completed.

Posted by on 10 Aug 2018

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5 out of 5

Everything was just right for us.

Pros: Everything!
Cons: As far as we were concerned - nothing.
Location: Walking the promenade, viewing the gardens, plus the day we spent in the dock area, the museum, all were so enjoyable
Everything was just right for us - location to sea and shops, and cuisine, brilliant.

Posted by , from HERTFORDSHIRE, UK on 28 Sep 2017

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4 out of 5

Lively and pleasant hotel

Very nice hotel. Room slightly cramped but otherwise excellent.lovely breakfast

Posted by , from galloway on 24 Jul 2017

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Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. The business-friendly Orwell Hotel also features a library, a garden, and concierge services. Free self parking is available. This 3.5-star Felixstowe hotel is smoke free.

  • 60 guestrooms or units
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Norwich (NWI-Norwich Intl.) (98.2 km / 61 mi)
  • Train station: Felixstowe Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Orwell Hotel offers 60 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 7:30 AM to 10 AM.

Westfield – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.

Buttery – This restaurant specialises in British cuisine and serves brunch, lunch, dinner and light fare. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 9.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orwell Hotel FELIXSTOWE
  • Orwell FELIXSTOWE
  • Orwell Hotel Hotel
  • Orwell Hotel Felixstowe
  • Orwell Hotel Hotel Felixstowe
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.