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4.4 out of 5

"The hotel was fabulous, the staff treated us like royalty and the food was superb in both onsite restaurants, the room service and the breakfast, oh t ... " More

By a verified traveller on Fri 06 Mar 2020

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Deluxe Room, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£98* Per night/room 21 May - 22 May

Deluxe Room, 2 Single Beds, Balcony, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite, 1 King Bed with Sofa bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed with Sofa bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Balcony, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the restaurant at Fes Marriott Hotel Jnan Palace. During your stay, you'll be within walking distance of Kassr Annoujoum Ducci Foundation. Enjoy features like free WiFi in public areas and free valet parking, plus 4 restaurants.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Moroccan cuisine while dining at Jnan L'Fassi
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the restaurant and the overall condition of the property
  • 14 minutes on foot from Kassr Annoujoum Ducci Foundation and a 3-minute drive from Rue des Mérinides

Fes Marriott Hotel Jnan Palace ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fes Marriott Hotel Jnan Palace

Everyone (2) Couples (2)
5 out of 5
The hotel was fabulous, the staff treated us like royalty and the food was superb in both onsite restaurants, the room service and the breakfast, oh the breakfast was amazing My wife and I celebrated her birthday there and we were not disappointed at all at the level with wich the customer relations team dealt with this Nothing was too much trouble and everything was done with a smile Thank you marriott team for a wonderful stay Ron

Posted by , from Porec on 6 Mar 2020

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Comment from Hotel Management

28 Jul 2021 by GUEST RELATIONS

Dear Guest, Marriott Fes Jnan Palace Team would like to thank you for your wonderful feedback. we hope to see you back again soon. Regards

4 out of 5

Posted by on 31 Oct 2019

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4 out of 5

comfortable stay

Pool being renovated but website omits that when booking, reception staff are inefficient but excellent concierge.

Posted by on 12 Apr 2018

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4 out of 5

safe hotel

Pros: room comfort
Cons: restaurant service
Location: not much, you have to take the taxi to anywhere
service is mediocre little restaurant choice huge hotel, lots of walking

Posted by on 13 Jan 2018

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5 out of 5
Le lit est très confortable. Les cartes se demagnetisent

Posted by on 9 Aug 2019

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About the Fes Marriott Hotel Jnan Palace

Location 8, Avenue Ahmed Chouki, Fes, 30000

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 20 January to 30 April:

  • Swimming pool

Property Features

Fes Marriott Hotel Jnan Palace offers its guests an outdoor pool, a health club, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 26716 square feet (2482 square metres) and includes conference space. A library, a terrace, and tour or ticket assistance are also featured at the luxury Fes Marriott Hotel Jnan Palace. Free self parking and valet parking are available. This 4.5-star Fes hotel is smoke free.

  • 244 guestrooms or units
  • 4 levels
  • 4 buildings
  • 4 dining venues
  • Conference rooms
  • 26716 sq ft of conference space
  • 2482 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Train station: Fes Station (2.1 km / 1.3 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Fes Marriott Hotel Jnan Palace offers 244 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature down duvets and premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Minibar
  • iPod dock
  • Day bed
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Jnan L'Fassi – This restaurant specialises in Moroccan cuisine. Reservations are required.

EME Lounge – This bar specialises in local and international cuisine. Open daily.

Marriott Café – This buffet restaurant specialises in international cuisine. Open daily.

Pool Bar & Grill – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Wright Tea – This coffee shop specialises in local and international cuisine. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 300.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Carbon monoxide detector
  • Smoke detector
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1331.81
  • New Year's Eve (31 December) Gala Dinner per child: MAD 800 (from 12 to 17 years old)
  • A tax is imposed by the city: MAD 13.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 200 for adults and from MAD 200 for children
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: MAD 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jnan Fes
  • Jnan Hotel
  • Jnan Hotel Fes
  • Marriott Hotel Jnan Palace
  • Fes Marriott Jnan Palace
  • Marriott Jnan Palace
  • Fes Marriott Jnan Palace Fes
  • Fes Marriott Hotel Jnan Palace Fes
  • Fes Marriott Hotel Jnan Palace Hotel
  • Fes Marriott Hotel Jnan Palace Hotel Fes
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.