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Deluxe Double or Twin Room, Ensuite, Hill View

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Royal Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Double or Twin Room, 1 Bedroom, Hill View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Riad Authentic Palace & Spa, you're just a quick walk from Dar Batha Museum. You'll find features such as free breakfast, free WiFi in public areas and a free shopping centre shuttle.

  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Options for a bite to eat include a coffee shop and a restaurant
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with body wraps, massages or body scrubs at the spa
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room
  • Within a 15-minute walk of Blue Gate and Kairaouine Mosque
  • Free shopping centre shuttle service

Property Features

Riad Authentic Palace & Spa offers its guests a full-service spa, an indoor pool, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre, 13 meeting rooms, and coworking spaces. Event space at this riad measures 4090 square feet (380 square metres) and includes a conference centre. A kids' pool, a seasonal outdoor pool, and a rooftop terrace are also featured at the family-friendly Riad Authentic Palace & Spa. An area shuttle within 30 kilometres and an airport shuttle (available 24 hours) are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Fes riad.

  • 13 guestrooms or units
  • 3 buildings
  • Conference rooms
  • 4090 sq ft of conference space
  • 380 sq. m of conference space
  • Built in 1819
  • Continental breakfast (free)
  • Childcare (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (free)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Fes Station (3.7 km / 2.3 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle, area shuttle within 30 kilometres, cruise terminal shuttle, beach shuttle, theme park shuttle, casino shuttle, and bus station shuttle available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Riad Authentic Palace & Spa offers 13 air-conditioned accommodations with private plunge pools and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include printers and safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private Plunge Pool
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • In-room fitness
  • Printer

Food & Drink

Guests are served a free continental breakfast daily from 8:30 AM to 10:30 AM.

Riad Authentic Palace & Spa has a restaurant on site.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and in-room fitness.

  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body wraps and body scrubs.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Assistive listening devices in meeting rooms

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. Riad Authentic Palace & Spa offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 15 years old.

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

  • Car required
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.5 per person, per night. This tax does not apply to children under 12 years of age.
  • Pool fee: EUR 1 per person, per week
  • Spa fee: EUR 1 per person, per night
  • Towels fee: EUR 0 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 4)
  • Secured self-parking fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riad Fes Alcazar Suites
  • Riad Alcazar Suites
  • Fes Alcazar Suites
  • Authentic Palace & Spa Fes
  • Riad Fes Authentic Palace Spa
  • Riad Authentic Palace & Spa Fes
  • Riad Authentic Palace & Spa Riad
  • Riad Authentic Palace & Spa Riad Fes

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • The seasonal pool will open in January and close in December.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Riad Authentic Palace & Spa.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.