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"Location was excellent. We were the last guests of the season which was obvious in the lack of restaurant choice and staff attitude. " More

By a verified traveller on Mon 22 Apr 2019

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Classic Room, 1 Queen Bed (Forum)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£129* Per night/room 7 Apr - 8 Apr

Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Classic Room, 1 Queen Bed (Mountain)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loft

Bed Count 3 King Beds Maximum Occupancy 6 Max

Hotel Description

During your stay at Terminal Neige - Totem, you're just a quick walk from Flaine Ski Resort. Free WiFi in public areas, a full-service spa and a restaurant are available.

  • Free WiFi
  • Enjoy Regional cuisine while dining at Friendly Kitchen
  • Buffet breakfast served daily for a fee
  • Indulge with reflexology, facials or body treatments at the spa
  • Amenities include locker space, a meeting room and conference space
  • On-site recreation includes a gym, a sauna and ski-in/ski-out access
  • Just a 5-minute walk from Grandes Platières Ski Lift and 7 minutes on foot from Aup de Veran Ski Lift
  • Pets welcome for a fee (restrictions apply)

Terminal Neige - Totem ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Terminal Neige - Totem

Family (1)
3 out of 5
Location was excellent. We were the last guests of the season which was obvious in the lack of restaurant choice and staff attitude.

Posted by on 22 Apr 2019

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Property Features

During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Terminal Neige - Totem helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site. Public spaces have free WiFi. This ski hotel also offers a sauna and a fitness centre. Smoking is allowed in designated areas at this Araches-la-Frasse hotel.

  • 96 guestrooms or units
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 1960
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Terminal Neige - Totem offers 96 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Araches-la-Frasse hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.

Friendly Kitchen – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding on site
  • Ice skating nearby
  • Snowmobiling nearby
  • Ski equipment rentals on site
  • Snowshoeing nearby
  • Downhill skiing on site
  • Cross-country skiing nearby

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 3
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Reflexology
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 15.00 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person and includes use of: sauna; spa tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Terminal Neige Totem Hotel Araches-la-Frasse
  • Terminal Neige Totem Hotel
  • Terminal Neige Totem Araches-la-Frasse
  • Terminal Neige Totem Hotel Flaine
  • Terminal Neige Totem Flaine
  • Terminal Neige Totem
  • Terminal Neige Totem
  • Terminal Neige - Totem Hotel
  • Terminal Neige - Totem Araches-la-Frasse
  • Terminal Neige - Totem Hotel Araches-la-Frasse

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.