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4.2 out of 5

"This hotel is amazing and has everything you need to relax and do water activities for 2 weeks. On top of that the food is just great and different ev ... " More

By Eric Q. on Sat 23 Apr 2016

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Hotel Description

Sofitel Mauritius L'Imperial Resort & Spa's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Tamarin Bay. Features include free breakfast, free WiFi in public areas and free self-parking. This 5-star hotel has 191 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with furnished balconies or patios, deep-soaking bathtubs and sofa beds
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with ocean views, stop by Ravinala, one of the property's 5 restaurants
  • Take a swim in the outdoor pool
  • Indulge with facials, massages or body treatments at Sofitel So Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a fitness centre
  • Guests have great things to say about the beach and the pool
  • 5 minutes on foot from Tamarin Bay and a 3-minute drive from Flic-en-Flac Beach
  • Airport shuttle service available for a fee

Family Suite, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Balcony, Ocean View (Opera)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, Terrace, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel Mauritius L'Imperial Resort & Spa ratings based on 55 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sofitel Mauritius L'Imperial Resort & Spa

Everyone (16) Couples (24) Business (1) Family (9) Other (1)
5 out of 5

The best 2 weeks!

This hotel is amazing and has everything you need to relax and do water activities for 2 weeks. On top of that the food is just great and different every night!

Posted by on 23 Apr 2016

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5 out of 5

Awsome trip for single woman

Excellent experience: came here on my own because I needed a serious healthy rest, and this is exactly what I found! The food is excellent, varied and healthy (loved my big plate of fruit prepared every morning by a lovely lady always smiling), the staff ( from the waiters /waitresses in the beach bar or in the restaurant or the other bar, or the chefs),is extremely friendly, lovely, smiley, helpful, and always here to check that everything is ok excellent detox stay where I disconnected completely, and I loved so much their daily aquagym (with Gregory or Han: nice mates!) that I went every day. I must not Forget their spa which is a delightful and divine experience and the ladies take very good care of you!!!! Seriously: I cannot find anything negative as I feel fully fully rested!!! Merci beaucoup!!!!

Posted by on 12 Apr 2015

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4 out of 5

Good but needs some more fine tuning

Pros: Excellent location, nice beach, nice swimming pool, rooms very close to the beach, free water sports, clean and comfortable. Cons: 1. Check in time is 2:00 p.m which can be annoying for people coming from UK as most flights land between 7-8 a.m. This means guests have to wait for a long time before they can access the room. 2. There seem to be a lot of ants around and they attack your room even if you leave a small chocolate bar around for an hour. Some pest control could be used to prevent ants. 3. The al la carte menu does not seem to have much options. Being a 5 star I expected much more.

Posted by on 28 Apr 2014

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4 out of 5

Posted by on 16 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by Guest Relation Service

Dear Guest, Thanks for taking the time to rate us. Hope to welcome you back soon! Kind regards

4 out of 5

Posted by on 9 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by Guest Relation Service

Dear Guest, Thanks for rating us. Best Regards

3 out of 5
Die Lage ist sehr gut, der Strand und das Meer wunderschön. Die Zimmer sind gross, wir hatten ein Zimmer mit Meerblick. Der Blick war toll. Die Gartenanlage sehr schön. Das Hotel selber ist in die Jahre gekommen. Wenn es regnete, tropfte es in unserem Zimmer von der Decke. Die Klimaanlage ist eine Nacht lang ausgefallen. Der Service war im internationelen Vergleich unterdurchschnittlich. Einige Beispiele: z.B. wurde die Minibar zwei Wochen lang nicht aufgefüllt. Wenn man den Roomservice oder den Concierge anrief, hatt man eine 50/50 Chance, ob der Anruf überhaupt entgegengenommen wurde. Die Liegestühle sind sehr alt, die Pooltücher ausgefranst und mit nicht mehr auswaschbaren Flecken drauf. Im Restaurant hat man gut gespeist. Das Essen war immer sehr frisch und gut zubereitet. Ein Kompliment an die Küchenmanschaft. Jedoch wuden z.B. Geschirr nicht nachgefüllt am Buffet oder bis der Kaffee kam, hatte man bereits fertig gefrühstückt. Positiv herausgestochen sind einige Personen vom Staff. So z.B. Vishal, der Supervisor von dem Barbereich. Oder auch der Tepanjakymeister war hervorragend. Auch die Zimmermädchen haben einen guten Job gemacht. Da das gesamten Hotel über keine Lifte verfügt, waren die Servicewagen der Zimmermädchen schlecht bestückt. Die Zimmermädchen haben aber das beste aus der Situation herausgeholt. Kompliment. Die Behandlungen im Spa waren gut, die Organisation der Termine jedoch weniger.

Posted by on 13 Jan 2020

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Comment from Hotel Management

15 Jan 2020 by Guest Relation Service

Dear Guest, Thank for your sharing your detailed feedback outlining the positives and the areas of improvement. We have taken note of the challenges you encountered and apologise for the inconveniences. We wish you all the best for 2020 ! Kind Regards

5 out of 5
Ganze Hotelanlage war sehr schön . Das Hotel ist sehr gut.

Posted by on 11 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by L'Imperial

Dear Guest, Thanks for your great review, we hope to welcome you back ! Happy Festive Season and wish you an excellent 2020 ! Warm regards

4 out of 5
La situation, la plage, la grande champe et l'excellent petit-déjeuner

Posted by on 5 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by L'Imperial

Cher Client, Merci d'avoir partagé votre satisfaction. Au plaisir de vous revoir. Meilleurs voeux pour un merveilleux Noel et une heureuse année 2020 !

4 out of 5
Huone oli käytännöllinen hotelliasumiseen, tilava kylpyhuone, erillinen wc, erillinen vaatehuone. Katoksellinen parveke rannan suuntaan hyvä. Kehitettävää palvelupyyntöjen toteuttamisessa.

Posted by on 20 Nov 2019

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Comment from Hotel Management

19 Dec 2019 by L'Imperial

Dear Guest, Thanks for your review. Hope to welcome you back. Kind regards

4 out of 5

Posted by on 19 Aug 2019

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Comment from Hotel Management

26 Aug 2019 by Guest Relation Service

Dear Guest, Thanks for your rating. Best regards

About the Sofitel Mauritius L'Imperial Resort & Spa

Location Wolmar, Flic-en-Flac,

Property Features

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sofitel Mauritius L'Imperial Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/boogie boarding and snorkelling. Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A beach bar, A poolside bar, and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a free kid's club, an outdoor pool and a kids' pool. Free self parking is available. Smoking is allowed in designated areas at this 5-star Flic-en-Flac hotel.

  • 191 guestrooms or units
  • 2 levels
  • 5 dining venues
  • Full breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts -2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) (50.7 km / 31.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sofitel Mauritius L'Imperial Resort & Spa offers 191 forms of air-conditioned accommodation with minibars and a safe. Rooms open to furnished balconies or patios. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony or patio (furnished)
  • Deep-soaking tub
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Separate shower and tub
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free full breakfast daily from 7 AM to 10:30 AM.

Ravinala – This poolside restaurant serves breakfast and dinner. A children's menu is available.

Ming Court – Overlooking the ocean and garden, this restaurant serves lunch and dinner. Reservations are required. Open selected days.

Jacaranda – Overlooking the ocean, this restaurant specialises in seafood and serves lunch and dinner. Reservations are required.

Teppanyaki – This restaurant only serves dinner. Reservations are required. Open selected days.

Tamassa – This poolside restaurant only serves lunch. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, outdoor tennis courts, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Sailing on site
  • Scuba diving on site
  • Volleyball on site
  • Motor boating on site
  • Windsurfing on site
  • Scooter/moped rentals nearby

Spa Services

Sofitel So Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with Turkish bath/hammam.

Guests under 15 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Minimum age to access spa is 15
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages
  • Ayurvedic treatments

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sofitel Mauritius L'Imperial Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No lifts
  • No pets or service animals allowed
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 80.00
  • Christmas Eve (24 December) Gala Dinner per child: EUR 40.00 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 115.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 57.50 (from 4 to 11 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Early check-in fee: EUR 95 (subject to availability)
  • Late check-out fee: EUR 95 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mauritius Sofitel
  • Sofitel L'Imperial
  • Sofitel L'Imperial Mauritius
  • Sofitel L'Imperial Mauritius Resort
  • Sofitel L'Imperial Resort
  • Sofitel L'Imperial Resort Mauritius
  • Sofitel Mauritius
  • Sofitel Mauritius L'Imperial
  • Sofitel Mauritius L'Imperial Resort
  • Sofitel Resort Mauritius
  • Sofitel Mauritius L'Imperial Flic-en-Flac
  • Sofitel Mauritius L'Imperial Resort Flic-en-Flac
  • Sofitel Mauritius L'imperial &
  • Sofitel Mauritius L'Imperial Resort & Spa Hotel
  • Sofitel Mauritius L'Imperial Resort & Spa Flic-en-Flac
  • Sofitel Mauritius L'Imperial Resort & Spa Hotel Flic-en-Flac

You should know

  • Sofitel Mauritius L'Imperial Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.