17 Feb 2020 by Guest Relation Service
Dear Guest, Thanks for taking the time to rate us. Hope to welcome you back soon! Kind regards
17 Feb 2020 by Guest Relation Service
Dear Guest, Thanks for rating us. Best Regards
15 Jan 2020 by Guest Relation Service
Dear Guest, Thank for your sharing your detailed feedback outlining the positives and the areas of improvement. We have taken note of the challenges you encountered and apologise for the inconveniences. We wish you all the best for 2020 ! Kind Regards
18 Dec 2019 by L'Imperial
Dear Guest, Thanks for your great review, we hope to welcome you back ! Happy Festive Season and wish you an excellent 2020 ! Warm regards
18 Dec 2019 by L'Imperial
Cher Client, Merci d'avoir partagé votre satisfaction. Au plaisir de vous revoir. Meilleurs voeux pour un merveilleux Noel et une heureuse année 2020 !
19 Dec 2019 by L'Imperial
Dear Guest, Thanks for your review. Hope to welcome you back. Kind regards
26 Aug 2019 by Guest Relation Service
Dear Guest, Thanks for your rating. Best regards
Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sofitel Mauritius L'Imperial Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling. Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge, A beach bar, and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a free kid's club, an outdoor pool and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this 5-star Flic-en-Flac hotel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Sofitel Mauritius L'Imperial Resort & Spa offers 191 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free full breakfast daily from 7 AM to 10:30 AM.
Ravinala – This poolside restaurant serves breakfast and dinner. A children's menu is available.
Ming Court – Overlooking the ocean and garden, this restaurant serves lunch and dinner. Reservations are required. Open selected days.
Jacaranda – Overlooking the ocean, this restaurant specialises in seafood and serves lunch and dinner. Reservations are required. Open daily.
Teppanyaki – This restaurant only serves dinner. Reservations are required. Open selected days.
Tamassa – This poolside restaurant only serves lunch. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.
A private beach and 2 outdoor tennis courts are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Sofitel So Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with Turkish bath/hammam.
Guests under 15 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Sofitel Mauritius L'Imperial Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.